Creative cloud problem for loading
Hello, in creative cloud, when I click on App , there is the round for "loading" and never end .
I have Pc and I would to up load Illustrator .
thanks for your help
App doesn't open | Progress wheel spins continually
Similar Messages
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Problem with Adobe Creative Cloud software for PC
Good Evening,
I have a problem witg Adobe Creative Cloud software for PC
I have Windows 8.0 x64. I downloaded few apps using the Creative Cloud software and had to restart my computer due to the pending windows updates. After I restarted my computer, the software didn't work proprely. When i launch it, the cloud icon is gray and when i click on it i can only see the title and nothing else (white space) Each time i close it, Windows says that application caused an error and it need to be shutted down. I tried reinstalling the Creative Cloud software multiple times and it didn't help. Is there any other way to install the software without using the app ?Hi
Is it specific with Muse not working ? Or its with any application installed using creative cloud app manager
If its only Muse , then please try follow solution 1 and 2 in this document :
http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
If still same issue, then please get in touch with support directly.
Thanks,
Sanjit -
Creative Cloud won't Load!
I'm trying to install Adobe Flash professional using the creative cloud. However, when I launch the application, it will only load up the black banner on top. Underneath is just a blank white screen, what can be the problem
I'm on an HP Pavilion running Windows 8 operating systemDanielGalvez please try removing the Creative Cloud Desktop application using the Programs and Features control panel. Once removed you can then reinstall from https://creative.adobe.com/products/creative-cloud. For more information please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
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The Apps panel of my Creative Cloud does not load. How can I get it to load?
I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load. I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.
Computer died need code can you please post a screen shot of the error message. The current released version is 1.8.0.447. The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.
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The Creative Cloud App for desktop can't be installed on my Macbook pro
I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars
Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
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Start a new discussion in Creative Cloud Download & Install at Adobe Community
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Sharing a ZIP file is not available with the Creative Cloud App for iOS
I can't share a ZIP file via Creative Cloud App for iOS. Why?
Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5978280#5978280
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5978280#5978280. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Creative Cloud Download & Install at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
The training tutorials under creative cloud learn are loading but not playing
The training tutorials in creative cloud learn are loading but not playing, is there a problem with adobe tv?
Hi sarahhunter1,
Please try playing video in Google chrome browser.
Regards,
Romit Sinha -
Installed Creative Cloud plan for Photoshop customers but Photoshop CC reverting to trial
I've recently joined the 'Creative Cloud Plan for Photoshop Customers' & installation was fine. Photoshop CC has updated to the latest version too. However, quite often, when opening Photoshop CC I get a box open up with 'Photoshop CC Trial' stating I have 00 days remaining. I click on 'licence this software', sign in with my details & all is OK until it happens again.
I found this help page: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html but it doesn't seem relevant - there is an option to 'deactivate' under help with Photoshop CC.
Doesn't happen every time I open Photoshop CC but is rather frustrating. Any ideas?Hello Les_Cornwell
Here is a help doc that might help your issue. http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
I would suggest to update your Creative Cloud applicaiton manager and to delete the OPM.DB file outlined int his doc http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and then log in to the Creative Cloud app manager.
Here is a link to the latest Creative Cloud application manager if you have not updated yet. https://creative.adobe.com/products/creative-cloud
Make sure that you are ruing the software as an administrator on your computer.
If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
Let me know if you are still having problems
Thanks
Scott -
I have just joined creative cloud just for Photoshop but it will not download?
I have just joined creative cloud just for Photoshop but it will not download?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
Desktop Creative Cloud Apps cannot load!
My desktop Creative Cloud Apps cannot load and it has been like this for months! I can't even log out of it. How do I get the Apps working?
CloudiAudi what error message is preventing the use of the CC Cleaner Tool?
You are welcome to also work directly with our support team at Contact Customer Care and reference this discussion. -
Creative Cloud suscription for Paraguay
Good evening, I would like to know when will be enabled to Creative Cloud subscription for Paraguay?
I would like to do as local companies that offer the license, do so with very high prices.
Best Regards,I'm having the same problem and created a thread over here before finding yours:
http://forums.adobe.com/thread/1115116
The easiest way to repeat the full cycle is to launch photoshop, go to help->deactivate, quit, restart photoshop, accept the license, "sign in" to the "register your trial to your Adobe ID" dialog (is this the appropriate dialog given I pay for Creative Cloud?), quit, restart photoshop, "Photoshop trial" dialog appears (this shouldn't happen), "license this software", "sign in", quit, restart photoshop, "Complete Registration" popup notification appears (this shouldn't happen). It refuses to stay registered and these problems persist, the worst of which cause lost work (like going from Lightroom -> HDR Pro -> Photoshop has had Photoshop forcefully exit and lose my work twice already).
I'm suspicious it has to do with some sort of leftovers from the Creative Cloud trial month that I used before subscribing and the update to photoshop a couple days ago getting confused by them. I'm not having a problem with the other Adobe software I use installed via Creative Cloud.
I've been trying to get in touch with phone support for over 3 hours and can't get through - maybe others are having the same problem? -
Adobe Creative Cloud Packager for macintosh fails
Adobe Creative Cloud Packager for macintosh fails.
The error log says "[ERROR] AdobePackageBuilder - AdobePackageBuilder : SendPacket returned error : -1".
I tried 4-5 times.
Everything is downloaded (took about 14 Gb).
I now have only 12Gb free space on my disk. Can that be the reason (will the packager need to make a copy of the downloaded stuff?).
When I am done, how do I reclaim the space eaten by the packager?
Seems like it is caching it at ~/Library/Application Support/Adobe/CCP, but will I manually have to delete that cache?
I cannot find a menu entrance for doing so.
Would be nice if the packager could use a mounted network disk as destination, but it seems not to discover these.
/Peter AndersenWanted to join in and say this has been happening to me too. I wiped every adobe file I could find, and used the cleaner too. Started over from scratch in a brand new user account.
It's been about 7 days and I cannot get CCP to actually build a package. I've gotten a variety of messages but everything single time something fails. The new thing is that it says it fails on individual applications. So I disable them, and the error jumps to a new app. I can see that the .dmg's are fine and intact in ~/Library/Application Support/Adobe/CCP/
Given the amount of time this has cost me I really wish I had purchased CS6 Master Collection for every workstation. From my perspective, Creative Cloud has been nothing more then a giant waste of time and effort. It's genuinely bad product from an IT management perspective. Why push off the job of building and installer onto the customer? I should just be able to download the full Master Collection dmg, and then turn on and off the apps I want. Instead I am stuck with a workstation down, and everyone using CC trials to work. -
I am trying to install Creative Cloud app for Desktop and it's shutting down
Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again! -
I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
I HAVE TRIED ALL POSSIBLE SOLUTION BUT AM AMAZED HOW THIS IS HAPPENING TO ME.
PLEASE PLEASE HELP ME .Creative Cloud ConnectionHi Alfred,
I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
1) Go to Start button>> Control panel>> Uninstall a program.
2) Check if you see Browser safeguard there, if yes then uninstall it.
3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
-Ankit -
Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay. I'm quite confused? I really NEED to have access to Photoshop ASAP.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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