Creative Cloud problems since Mavericks update

Hi
Has anyone else had problems using Adobe Creative Cloud since upgrading to Mavericks? I have a Mac Pro at work and everything runs smoothly on that but my 2nd license on my home iMac doesn't work properly. Photoshop won't open and constantly freezes, dreamweaver won't open at all and Premiere is hit and miss whether it opens or not... Any ideas what the problem could be? Creative cloud isn't cheap it should work by now!!! Grrrrrr
Thanks in advance
Ritchie

Hi Ritchiec1980,
Please refer the kb: http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html.
Go through the link: http://feedback.photoshop.com/photoshop_family/topics/creative_suite_cs6_problems_after_ma vericks_10_9_update_impossible_to_work
Regards,
Romit Sinha

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Sniffer Result Code: 3 / CUDA-Problems since Mavericks update

Hey Guys, first, thanks a lot for helping / or checking this out.
I have this problem since upgrading to Mavericks from Mountain Lion.
After upgrading I noticed there is a CUDA-Panel in my System prefs - which was new to me, having the classic onboard ATI Radeon of my MacPro.
Starting After Effects since then results in:
Last log message was: <140735271506704> <GPUManager> <2> Sniffer Result Code: 3
Generating crash log, which may take a few minutes.
then OSX tells me AE has stopped working.
System Specs:
MacBook Pro
15 Inch,
Late 2011,
AMD Radeon HD 6750M 512MB,
OSX 10.9.2 (13C64)
So it's the classic on Board graphics card and nothing NVIDIA/PC-fancy.
What I've done so far:
Installed newest CUDA-Version (even though, the system prefs plane tells me it needs an update, even when downloading the newest from NVIDIA)
Deinstalled and installed the whole CC-Suite, cleaned it, made a new admin-user, deinstalled again, installed on the news user (same problem), installed on the old one.
CUDA-drivers deinstalled from within the terminal (killing all relevant NVIDIA.kext and GeForce.bundle files), rebuild the extensions files with kext-utility.
Used disk-utility in the system and by rebooting with COMMAND+R, checked the volumen and the permissions, nothing Adobe relevant came back.
I'm kinda very stuck here...
Any help would be very welcome.
Thanks

The problem is that you installed CUDA software on a computer that has no CUDA-capable hardware. Don't do that.
You must remove the CUDA framework from your computer. See the last part of this article:
http://blogs.adobe.com/kevinmonahan/2014/03/19/avoid-installing-nvidia-cuda-drivers-on-com puters-with-amd-gpus/

Various problems since Mavericks update

Since doing the Mavericks update a few days ago, I’m having a few issues with seemingly unrelated programs.
1) Quicksilver
Works perfectly except for the triggers (shortcuts) that act on selected text. Eg normally I could select the word 'text' in the last sentence and press a shortcut to launch a Google Maps search for it, or a dictionary search, or compose an email with it as the title, or various other actions. None of these actions work.
2) Afloat
This windows management tool normally works in all Cocoa applications to lock a window on top of all others, or make it transparent etc. But it's currently working only sporadically in Safari and several other programs.
3) Safari is loading pages slower than usual.
Any ideas what could be happening? Should I reinstall Mavericks?
I'm running 10.9.4 on a MacBook Pro. i have plenty of memory and nothing seems to be taking up undue CPU usage.
I've tried replacing various Quicksilver and Afloat .plist files in my library, but to no avail.
Many thanks in advance.

Hi Ritchiec1980,
Please refer the kb: http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html.
Go through the link: http://feedback.photoshop.com/photoshop_family/topics/creative_suite_cs6_problems_after_ma vericks_10_9_update_impossible_to_work
Regards,
Romit Sinha

HT204085 Keychain Problems since Maverick update

I'm constantly getting asked for passwords, I took this problem to Apple live chat and I'm still no wiser, everything they told me to do doesn't work. my login keychain is locked and displaying read only.... See Pic
The advice I got from live support was as below, it didn't work either so I'm left scratching my head....

forgot to attach Apple live support advice:
Here are the steps I mentioned to resolve that password issue you are having.
To reset your administrator password and repair the home permissions and ACL's:
1. Shut down the computer.
2. Locate the Command key and the R key on the keyboard. As you turn the computer on, press and hold Command-R before the gray screen appears but after you press the power button.
3. If you get a language screen, select your language and move forward.
4. You will now be in the OS X Utilities screen. At the top of the monitor select the Utilities menu.
5. Select Terminal
6. In the window that opens, type "resetpassword" (without the quotations, with no spaces and no capitals).
7. In the new window that comes up select the Macintosh HD at the top, then your user.
8. Click the button at the bottom right of that window to Reset Home Permissions and ACL's
9. When it is done, click the Apple menu () at the top left and select Restart

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Meresianak73703965 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

Cannot access i cloud nor app store since mavericks update

Since mavericks update I cannot access i cloud nor the app store

Hi GouldR,
Thanks for visiting Apple Support Communities.
If you are having trouble logging into your iCloud account, the steps in this article may help:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
If the issue persists, feel free to reply with more infomation about any error messages you receive when trying to log in.
Regards,
Jeremy

Since Mavericks update my iPhone and iPad calendars are NOT syncing with the calendar on my MacBook Pro

Since Mavericks update my iPhone and iPad calendars
are NOT syncing with the calendar on my MacBook Pro.
I used to use iTunes but don't see the options now.
Does anyone know how to set up a sync.?

I have temporarily solved the sync problem by using an older MBAir running snow leopard, I exported
both calendar and contacts and imported them in the MBA and synced normally.
Since I'm not about to send my data on the cloud, or setup a server to just sync my iphone,
I think this is a good workaround ! BTW I stopped updating my contacts and calendar on the MB, I only
update the iphone until a permanent solution is found !
And they better come up with one soon, because I'll just switch to an Android phone and Ubuntu linux for my MBP, Apple should make our lives easier, not harder !
I'm sure Samsung is having a ball ever since the sync issue was made public !
Hopefully Apple is listening and will make things right again !

Creative cloud says there are updates but no products are listed when I open it up.

Creative cloud says there are updates but no products are listed when I open it up. Icon is greyed in task bar.
I have Adobe Creative Suite Production Premium.

Duplicate message deleted... this is an open forum, not Adobe support, so more than one message about the same problem is only going to confuse things
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier

Hello Adobe team. I am trying to delete my creative cloud program since about 2 months. I want to delete this because I don't need it anymore. STOOOP IT AS SOON AS POSSIBLE.

I'm sorry but nothing from this you just sent me works...The linke form adobe support to chancel takes me over and over to the same page, and the only thing they do is tell me to write my problem down in a chat for questions...the link with the phone was pretty good but nobody picks up....I really don't know what to do anymore....i've tried everything and nothing happens..im just paying more and more....
John T Smith <[email protected]> schrieb am 23:38 Sonntag, 22.März 2015:
Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier
created by John T Smith in Adobe Creative Cloud - View the full discussionThis is an open forum, not Adobe support... You need Adobe support to cancel a subscription-start here https://forums.adobe.com/thread/1703848-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html--and two links which may provide more details, if the above links don't help you-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html-http: //helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7328961#7328961 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7328961#7328961 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Creative cloud desktop won't update

My creative cloud won't update. won't let me log out or anything else. Keep getting an error code 2 message? What do I do?

Hi Kent,
Kindly try the below mentioned solutions to get latest version of Creative Cloud.
Remove Creative Cloud app using https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Re-install Creative Cloud app: Creative Cloud Help | Download, install, update, or uninstall apps
Thanks,
Atul Saini

My creative cloud started doing an update on Photoshop, then it just said cancelling, now it is hanging there and just saying cancelling and other products are waiting to update and just saying waiting. I have tried to restart several times, shut down etc

My creative cloud started doing an update on Photoshop, then it just said cancelling, now it is hanging there and just saying cancelling and other products are waiting to update and just saying waiting. I have tried to restart several times, shut down etc, just the same.

Run the cleaner tool and start from scratch...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

I am receiving updates everyday for creative cloud, always the same updates (sometimes even two time

i am receiving updates everyday for creative cloud, always the same updates (sometimes even two times a day . Is there a way to stop that?

Checked out that link and everything seems to be in order on this machine at this time.
I only have CC installed on this one machine, not even my secondary machine like is permitted. it seems odd that I'm asked to re-accept the Licence Agreement as often as I am. If I had to guess, it's almost every week, if not multiple times some weeks, that all the software will decide I should have to view the licence agreement.
Edit: I've never had any noticeable "errors" activating or anything like that. I just get asked to do it quite frequently.
This activation screen isn't too annoying (it involves clicking one single button), but like I stated earlier, if I'm trying to launch the software by double-clicking on a PSD, AI, PPROJ, AEP, etc... that file will fail to open.
I feel like that's probably not really a bug, but it is frustrating, since I did launch the application with the intent to edit that specific file I tried to open.
Again, something that you guys may consider working on.
Another annoyance is that: agreeing to the licence agreement is a per-application task, so if I see that Licence Agreement dialogue window by opening Photoshop (for example), I know that every other piece of software I have in the suite (Illustrator, Premiere, After Effects, Audition) will be showing me that screen on it's next launch. Probably deliberate for legal purposes that I can't just agree once for the whole suite, but heck, it would save me a lot of minor headaches if it was a unified agreement.

Creative Cloud is requiring an update. However, nothing is downloading.

Creative Cloud is requiring an update in order to download a trial version of Illustrator. However, nothing is downloading on the update.

Hi gcmonahan,
Kindly uninstall and re-install Creative Cloud app via: Creative Cloud Help | Install, update, or uninstall apps
Thanks,
Atul Saini

Many problems since the update - help?

Hi all,
Let me start by saying that I am, for all intents and purposes, a huge Apple booster. I have a new 24" iMac. I have an Airport Extreme. I have an iBook G3 I use for travel (I'm a journalist) and recently handed down my old G3 iMac to my son after loading it up with RAM. I extoll Apple products because they are elegant and simple, and a pure pleasure to use.
Unfortunately, this hasn't been my experience with Apple TV since the 2.0 update.
My problems since the update include:
1) My Apple TV regularly "hangs" when trying to connect to ATV content. About 50% of the time when I try to play a song or podcast or movie preview -- whatever -- instead of connecting to it, I'll get an "Accessing iTunes Store" message which, after about 30 seconds of the little spinning icon, will inevitably revert to "The iTunes Store is currently unavailable. Try again later." I have to "back out" of the submenu (e.g., "Movies" or "Podcasts" or "TV Shows"), and enter another, different submenu before it will connect. I've tried all combinations of Airport settings ( both 2.4 Ghz and 5Ghz N, mixed b/g/n), and many different channels, but this keeps on happening. I have troubleshot my network connection with my ISP, and have tested the integrity of the line at DSL Reports. The connection and line quality is fine. Connection strength: signal = 54; noise = 92. In other words, decent.
2) When attempting to play HD Trailers, it is now hit and miss whether or not they will load. Instead of a blue progress bar, my screen goes black for about 15-20 seconds. (During this time, I cannot exit out of the action by pressing 'menu' on my Apple remote; it is effectively unresponsive.) After the 15 seconds or so are up, I get the following message: "Selected content is not available. Format is not recognized" -- or something close to this. After I exit, play an SD trailer, and then hit into the same trailer again, it will often (but not always) work.
3) Album cover art flips often "stick" when turning, especially when playing songs with long, scrolling titles. (I spent a lot of time on the phone with an Apple TV Product Specialist and, after he replicated the issue, he passed on his findings to the Apple Engineering. It is, I was informed, not high on their list of priorities
4) Unplugging and then replugging the ATV to reboot causes a small electrical spark. Needless to say, I don't tempt fate by doing this any more, and instead use the "-" and "menu" restart method.
All in all, a very disappointing experience of late. Very un-Apple.
By the way, connecting to YouTube videos and Flickr contacts ALWAYS works. No problems at all with any non-Apple site accessed through the ATV. So the problem lies with Apple.
Is anyone else experiencing similar difficulties? I'm at my wit's end with this thing. Never thought I'd be saying that about an Apple product. But I want to try and solve it, so I'm asking for help. If nothing can be done, I'm going to ask Apple to replace it, or return it.
Thanks in advance for your thoughts.

Rick Rouse wrote:
Trust me you are not alone. Apple's "not high on their list of priorities" response is outrageous.
That was a paraphrase. The exact words, I'm afraid, I didn't write down. I wish I had, though. It was truly a beautiful example of corporate bafflegab. Something like: "since this only affects the visual aspects of the unit and not its overall performance" -- I told the (very nice) product specialist that the Apple TV was pretty well ALL AND ONLY about visuals. (FWIW, he agreed.) Anyway...

Creative Cloud desktop failed to update.(Error code: 1)

Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2. I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work). It disappeared from the bar at the top of the OSx screen.
I couldn't get it back. I restarted my machine. When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error. There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates. Suggestions welcome! Thanks
Creative Cloud desktop failed to update.(Error code: 1)
Update:
Still no success. I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application which says to uninstall Creative Cloud. I got an error: "Unable to uninstall Creative Cloud Desktop. Quit Creative Cloud desktop and try again." But CC desktop is not running. I had a look in activity monitor and didn't see anything.

Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way.

Creative Cloud problems since Mavericks update

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