Creative Cloud purchase still pending after 13 days?

Hello,
My order status still says pending after 13 days. I ordered a year photography subscription on december 16. It's allready paid with paypal.
It's very frustrating. Can someone please help me out.
Sorry for my bad English, I'm from the Netherlands.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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