Creative Cloud Requires Repeated Sign-in and Registration

I have been a Creative Cloud subscriber for several weeks now. My primary computer is active on the internet at all times. About every 2 or 3 days, it gives me the choice of reverting to "trial" or registering. I have to type in my Adobe ID and password and reactivate each time this happens. This is very annoying, to say the least. It is only supposed to check license status every 30 days, according to Adobe info.
I installed my second "seat" on a laptop which I travel with, on internet is less available. On that computer, I had the same issue. Since I didn't have a stable internet connection, the re-registration process was a bit more problematic, though in the end I was able to use it.
I never had a similar problem with the perpetual license products. Once licensed, they remained active until I deactivated them.
This seems like a bug in the CC registration area to me. Any ideas?  

I'm certain that haven't launched CS5 prior to one of these re-activate messages. I've pretty much stopped using CS5, but I want to keep it around, just in case.
I'll first deactivate CS5 - then it would be easier to re-activate CS5, in case I need it later on. But it usually takes several days for one of these re-activate CS6 messages to appear.
Perhaps CS5 is checking it's registration in the background? (without a launch) So even if I don't launch it, it's overwriting the CS6 registration info? So if I de-activate CS5, that would test this scenario?
I'll post results when I know something.

Similar Messages

  • Lightroom CC not showing up in my creative cloud after repeated log out and log in's

    tried updating to the latest lightroom, but creative cloud not showing Lightroom CC even after repeated log outs and log back in's. Showed up first time on another machine of mine but not my main desktop machine.

    Hi Sandeep,
    I just signed up for a 30 day trial and I'm really excited to use the software for movie editing, however I just saw this post after I was trying to use Premiere Pro and sadly I don't have a machine with 64 Bit OS. I was just seeing if there is any way I can cancel my free trial and then start it back up after I get a new computer. I'm really excited about using Premier Pro but want to make sure I can try it out with a film project before purchasing and I don't know how long it will take to get a new computer.
    thanks!

  • Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this.....

    Can not log in to Creative Cloud.  Repeatedly get "You've been signed Out"  ...  Rebooted, reinstalled, changed password.  God, I am reallly starting to hate this...
    [ Private information removed by moderator ]

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    Also, this is an open forum, not a direct line to Adobe support... please do not post personal information that may be harvested by a "spam bot"

  • Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

    Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

    PS is part of the photography plan, so your single app plan is redundant.
    Mylenium

  • How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
    To install on the new machine repeat what you did originally with the old machine...
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • I try to install LR CC in Creativ Cloud (10 times)  on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

    I try to install LR CC in Creativ Cloud (10 times)  on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

    Reboot the computer once.
    Sign out from Creative Cloud and Sign in .
    Important : Try to launch Lightroom CC apps from Apps tab menu. :
    Still same issue ? let me know .

  • How do I get creative cloud adobe id sign off my computer?

    I did not sign up for creative cloud. I clicked the buy button to get more info and decided not to buy. But now whenever I turn on my computer the creative cloud adobe id sign in comes up. How do I stop it? thanks.

    Chrissie51 you can find details on how to remove the Adobe Creative software installed on your computer at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Creative Cloud Requirement: Does Intel Pentium Dual CPU E2200 @ 2.2GHZ 2.20GHZ work?

    Creative Cloud requirements ask for Intel® Pentium® 4 or AMD Athlon® 64 processor (2 GHz or faster). I have an Intel Pentium Dual CPU E2200 @ 2.2GHZ 2.20GHZ, which supposedly is better than a Pentium 4. Can I install the Creative Cloud apps on my computer as long as I have Windows 7 64 bit version?

    By the way, I called support since no-one was answering this. And they said "yes, the requirements are a minimum. If you have something better (in this case I do) it will be fine".

  • I need to delete Creative Cloud software from my PC and install on a new iMac.  What do I do first?

    I have had a Creative Cloud membership for several years and have installed all the related software on my PC.  I recently purchased an iMac and will be decomissioning my old PC.  What steps do I need to take to deactivate and unistall the software on the PC so I can install on the iMac?  I will be wiping the C drive in the old PC when I have moved everything I need to the Mac.
    Also, I will be installing Parallels on my iMac and installing Windows 7 Ultimate as well, so the I can install Windows only programs I use that are not available for the Mac.  Are there any Windows versions of the Adope Create Cloud software that don't have a Mac equivalent?  Does it matter if I use virtual vs. bootcamp?
    Thanks!
    Scott

    Scott if you are trying to install the Adobe Creative applications included with your Creative Cloud Membership then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Creative cloud quit, says "download again" and still no joy, same message.  Camera raw gone, Existing Lightroom and PS-12 won't talk.  What's up?  Looks like Creative Cloud trial botched up something. iMac

    Creative cloud quit, says "download again" and still no joy, same message.  Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk.  What's up?  Looks like Creative Cloud trial botched up something. iMac
    Tried a number of "fixes" from blogs.  No joy.  Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload.  Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site.  Hmm.  Round and round we go.  How do I get off of this loop and get my Adobe Lightroom and PS working fine again?  Whole episode started after loading CC and then PS said it didn't have Camera Raw.  Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available. 
    Looking forward to cleaning everything off and starting over!!  Any input gratefully accepted and I will NOT be trying CC again.  I am sure it is just fine, just not for me, now. 
    David Balcaen

    I forgot to write down my computer specs:
    iMac 27 Mid 2011
    2.7 GHz Intel Core i5
    4 GB 1333 MHz DDR3
    AMD Radeon HD 6770M 512 MB
    OS X 10.9.2

  • In Adobe Creative Cloud, I go to Apps and I get the error message undefined and I cannot download anything, I am using windows 7 64 bit.

    I am using Adobe Creative Cloud, I go into Apps and I get the error message undefined.  I cannot download anything.  I try to refresh application, nothing.  I can even see what I downloaded previously.  I am using windows 7, 64 bit. 
    This worked fine for me for until this morning. 

    I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.

  • How To Uninstall Photoshop CC (2014) from Creative Cloud (not listed in Program and Features)

    My membership for Creative Cloud has expired and I want to uninstall Photoshop CC 2014 from my system.
    The ONLY Adobe application listed under 'Program and Features' (Windows 8.1) is the Adobe Creative Cloud, however when I uninstall that all the Adobe Photoshop and Bridge system files remain. When double clicking on photoshop.exe (C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\photoshop.exe)  I get the Creative Cloud 'Renew your Subscription' screen.  After then rebooting and reinstalling the Creative Cloud Desktop, it shows that Photoshop CC, Photoshop CC (2014), and Bridge CC are installed and are all 'up to date'
    I have searched everywhere on my system for photoshop uninstall files without success.
    Please advise how to delete/uninstall all applications installed by Adobe Creative Cloud when the applications are not listed in the Control Panel 'Programs and Features'

    Thank you for the link. I don't want to sound rude, but I said the programs installed by Creative Cloud Desktop are NOT listed in Windows Control Panel's  'Programs and Features'. The link provided is useless.
    The only Adobe software listed under 'Program and Features' ('Add or Remove Programs' for Windows XP users) is the Creative Cloud Desktop program itself and when uninstalling that, it does NOT uninstall Photoshop CC (2014) or Adobe Bridge CC. When selecting uninstall for Creative Cloud, no Change options are provided to remove Photoshop CC. Uninstalling Creative Cloud Desktop leaves all Photoshop and Bridge system files intact.
    Again, I want to uninstall Photoshop CC that was installed by Creative Cloud Desktop and is NOT listed under Program and Features.

  • Again? ok. As adobe creative cloud member, I installed Premiere and resource central is missing

    again? ok. As adobe creative cloud member, I installed Premiere and resource central is missing

    Good luck...
    http://forums.adobe.com/message/4523055#4523055

  • Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Hi Kyley,
    Syncing fonts from CC is a feature of Typekit. However, fonts that you've installed manually on your system will be available in all your apps. You won't need to sync them.
    I hope that helps. Let me know if you have any further questions.
    Cheers,
    Benjamin

  • CC products require daily sign in and license agreement.

    For the past week both Ps and Dw CC are requireing daily sign in and license agreement. I thought these products could be used without a full time connection to the internet. What have I missed that makes daily sign in and licensing a requirement?

    I turned off the internet access on my laptop and since the programs could not verify I receive the following message.
    So I'm assuming everything is ok and Adobe has just moved to a verify everyday platform. I've purchase a new Dell top of the line XPS system ($1,100) that I will run nothing but Windows and Adobe on. I'm still having issues with CC product line crashed all the time without an error message and Adobe thinks it my current PC and Laptop as they are only i5CPU with 6GB mem. So we'll see. Thing is I didn't have these problems until I upgraded to the CC product line.

Maybe you are looking for

  • Had 1418 error.formatted as fat.not fat32.now ipod doesnt work.why?plz help

    The iTunes keeps saying that: "The iPod "IPOD" cannot be updated. The disk could not be read or written to" "The iPod "IPOD" cannot be updated. And when I tried to restore it. "The iPod "IPOD" could not be restored. An unknown error occurred (1418)"

  • Postscript Printer and PDF

    hi, We have a kyocera printer and want to use ADS. The ADS works fine. FP_TEST_00 shows no error. It seems to be alright when i preview the PDF. But the printout shows only code. It´s like this: %!PS-Adobe save % simple drawing functions /edge {/y2 e

  • Where PI Configuration Scenario details are stored under ABAP stack Tables?

    HI Experts, I want to know ABAP  table name where the PI Configuaration Scenario details are stored. I want to display the  list of all the Configuration Senarios created for different senarios under PI system. please let me know the table name or an

  • Standard pre-configured user in ESS

    Hi, I need to demo ESS out of the SAP ERP2004 system in a couple of days and was wondering if there are any standard ESS users in the SAP system which are already preconfigured for Career and Job, Time Management, Personal Information, Employee Searc

  • Lost user presets after LR1.2 upgrade

    Ihave my user presets stored with my gallery, but even though they're still in the old location, LR1.2 doesn't show them in the develop module. Any ideas? pj