Creative cloud says after effects is installed when it really is not.
Creative cloud says after effects is installed when it really is not.
Hi Ryan P,
Please follow the steps in the below link as it may help ;
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks,
Manish Sharma
Similar Messages
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Trouble with Creative Cloud and After Effects
Hello,
I'm having a lot of trouble lately with the Creative Cloud desktop application. I've uninstalled and reinstalled it several times and it keeps getting stuck here:
And nothing loads!
I was also having a problem with After Effects. Every time I'd load it, a window would pop up saying, "After Effects can’t continue: unexpected failure during application startup"
Any help?
-NiccoMoving this discussion to the Creative Cloud Download & Install forum.
Nicolas Hirajeta please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error. -
Creative Cloud thinks After Effects CS6 is on my computer, but it isn't.
I never installed the trial version of After Effects CS6, but when I went to do so, Creative Cloud said it was already on my computer and up to date.
I searched in all of my system files and nothing came up. I know for sure I have never used it. I can't download the trail from the adobe website because it automatically opens up Creative Cloud, which can't uninstall programs, so I can' get After Effects.
Helphttp://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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Creative cloud says my apps are up to date & they are not! I might not be the only one!
Ok, as always there is something not working with my creative cloud..
Creative cloud says my apps are up to date when in fact I know they arent. Everytime I contact adobe support they either say they cant help me or make me go through the same steps over and over again until they also tell me they cant do anything..
I would recommend more people to check if you really have the latest update for your software.
For example Im currently on Premiere CC 7.1.0 when the newest version out is 7.2.1. I cant update them manually either.
Im on windows 8.1 maybe more of you have the same problem without knowing it..Sign out from creative cloud desktop application and sign in back.
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How could I resolve this problem?
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
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The Creative clouds says I have Photoshop downloaded but I cannot find it help.
I downloaded Photoshop but then I had I dumped it in the trash, but now I'm trying to get it again and the creative cloud says I have it installed but I cannot find it anywhere. So please help.
Maybe this can help.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
In the future you may want to use the uninstaller/s instead of trying to manually delete Adobe applications. -
I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor" Now, the support advisor is discontinued. What do I do?
Please anyone help me.
ThanksError "Installer Failed to Initialize" | Install desktop application | Windows
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Creative cloud saying app installed when its not
I have 1 mac out of 7 that has the follow issue, the creative cloud desktop app is stating that photoshop, illustrator and acrobat are installed and uptodate.
None of those proudcts are actually installed. Nothing on the hard drive or in apps.
I need to actually install those apps, but because creative cloud thinks they are already installed it wont let me. There is no un-install option or file check.
Any help would be greatly appreciated.
Also is there anyone actually at adobe, I've been trying to call them for 4 hours....Hi Lyndon,
Please refer to :
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html -
I am trying to install my creative cloud programs onto my new computer. When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products. Not sure how I get the program downloaded. Any ideas?
you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
I uninstalled Flash Builder 4.7 using the uninstall app. I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer. How can I re-dowload it?
CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html -
Creative cloud says "Download error" following Windows 8.1 re-install
creative cloud says "Download error. Please contact customer support" following Windows 8.1 re-install.
When I click the "Apps" tab an error message says Download error. Please contact customer support.
Any suggestions?Hi raydb,
Please refer to the solution on the thread :http://forums.adobe.com/message/5466160,
Let us know if it worked. You can also contact Adobe Support at http://adobe.ly/yxj0t6
Regards,
Rave -
I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.
Thank you for the mail,
The redemption code has been redeemed under Email ID provided here in Forums , it is activated but not yet installed on any computer.
Please download CC from http://helpx.adobe.com/creative-cloud/help/install-apps.html & activate it.
I have replied to your Email.
Regards
Rajshree -
I've seen issues with precloud subs in CC but not with an app that was a CC download.
Just like the subject says, "Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again."
How do I get CC to recognize that acrobat isn't on my computer so I can download it again?
thanks,
JasonCC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654 -
Creative clouds says i have no apps installed
I updated creative cloud, now Creative clouds says i have no apps installed
Macbook Pro OSX 10.9.5 Mavericksthanks Pattie, ended up chatting with adobe support and after trying everything they could think of, ended up having to delete cc desktop (uninstall wouldn't work) , delete bits from ~\library an \library, deleted adobe application manager, downloaded cc desktop and reinstalled, all ok now.
support were really good with this, and in the end their recommendation worked
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