Creative Cloud says 'Download Error' and will not reload applications

Question

I need the newest version of Premiere CC and my adobe creative cloud desktop application manager refuses to connect for updates, I have internet connection and valid creative cloud account. Im stuck on premiere version 7.2.2 and I need to be able to open projects created with the newer verison 8. Ive tried signing out and back in to the cloud account as well as re-downloading it.

Answer 1

Have you tried these steps :
1.  Navigate to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
2. Enable root account: http://support.apple.com/kb/ht1528 and log on to root
3. Disable any security software if installed on Mac
4.Delete opm.db file located at :MAC : ~/Library/Application Support/Adobe
(opm.db file is present in your user library.This library is hidden from MAC 10.7 onwards.
So in order to locate that,
Click on Go at the top
Select Go to folder
type ~/library/
This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it. Incase you are not successfull then please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.opm.db file needs to be deleted in order to process further. WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
Please refer to http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
In case the issue is still not resolved , you can contact Adobe Support.
Regards
Rajshree