Creative Cloud Security

Question

I need information on security (beyond what is available online) in order to get approval from my security group to switch from regular licenses to Creative Cloud.  Where can I get this or is there someone that I can talk to?

Answer 1

The Creative Cloud FAQ at http://www.adobe.com/products/creativecloud/faq.html has a section on Data Security. Please email me at [email protected] with the specific questions you have.
Where is Creative Cloud hosted?
Creative Cloud is hosted on Amazon Web Services (AWS) in the United States, Europe, and Asia. AWS offers a reliable platform for software services used by thousands of businesses worldwide. AWS provides services in accordance with security best practices and undergoes industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, HIPAA, and SAS 70 Type II. This means that Adobe Creative Cloud members benefit from the latest in security practices for stored assets.
For more information, visit Amazon Web Services.
How secure is the storage space on Creative Cloud?
Adobe uses industry-leading security engineering processes in building its products. With Creative Cloud, security is considered at every level, from applications to networks to physical facilities. In addition to the latest technologies, Adobe adheres to the latest best-practice policies regarding online security.
What security is used at the application level? What security measures are in place during file transfer, and are stored files encrypted?
Adobe Creative Cloud uses industry-leading encryption technology to secure the transfer and storage of our members' data. When you use the service and transfer files, 256-bit AES Secure Socket Layer (SSL) encryption is used for both user authentication and data transfer encryption, helping to ensure that your data and documents are available only to you and the users you authorize.  This is the same industry-leading technology used by the world's financial institutions and governments. The service issues a session cookie only to record authentication information for the duration of a specific session. The session cookie does not include the username (Adobe ID) or password of the user. For stored Creative Cloud assets, users benefit from the industry leading security and certifications provided by Amazon Web Services.
What network-level security is used?
Creative Cloud leverages firewall protection, intrusion detection systems, SSL encryption, and proprietary protocols to protect your important information. The services are hosted in a protected server environment that uses a firewall and other advanced technology to help prevent interference or access from outside intruders.
What physical security is in place for the servers that host Creative Cloud?
Services hosting facilities are protected by multiple layers of physical security, and only authorized personnel may access the facilities and servers. In addition, all facility access is logged, and logs are regularly reviewed and protected from outside access. All data center equipment has physical protections in place against data theft and environmental hazards in order to prevent assets from being lost, damaged, or compromised and to prevent interruption in business activities.