Creative Cloud seems to have deleted my templates

My Creative Cloud subscription missed a payment two days ago due to a change of card details.  This morning I updated it with my new card details and paid the subscription.
In this time though it has reset my After Effects to the trial version and seems to have deleted all my Output Module templates.  Some of these were made through trial and error and needed to be identical for a specific project - they will be very hard to replicate!  There may have been other things reset that I haven't noticed yet.
Has anyone else had this?  Is it standard policy?  Is there anyway to avoid this in future so as not to lose work due to a completely innocent mistake? 
It seems a major problem with the subscription model if a delayed payment can cost work

Thanks guys - I was in a rush Tuesday morning to finish some work so I thought I'd get that done and update my card details in the afternoon.  But it was the disabling of reading mpegs that made me realise I'd have to get the subscription sorted first.  Just to be clear the output modules that disappeared were Quicktime as well as mpeg so I don't think that was the issue
I'd done a load of renders on Sunday with the output modules working fine but as soon as I'd updated the subscription on Tuesday and the license had come through they were all gone.  Some of my layouts have changed too, although not all of them strangley.  I haven't noticed any other changes... (no luck with it sorting out the terrible ram caching problems of CS6!)
I haven't reset the preferences and haven't touched the .aom files - I've been using After Effects consistently for the last 9 years so I'm pretty sure it's not a 'user error'

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