Creative Cloud Set-Up crashes
Creative Cloud Set-Up crashes, what can I do?
The operating system is Windows7 32Bit.
The error message is:
Creatvie Cloud Set-Up failed
details shows :
Name der fehlerhaften Anwendung: CreativeCloudSet-Up.exe, Version: 2.8.0.447, Zeitstempel: 0x542b1c6e
Name des fehlerhaften Moduls: AdobePIM.dll, Version: 2.8.1.451, Zeitstempel: 0x543e90ac
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00010de5
ID des fehlerhaften Prozesses: 0x1910
Von: Jeff A Wright
Gesendet: Dienstag, 16. Dezember 2014 22:16
An: Lehrenfeld, Renate (Schlafhorst, Germany)
Betreff: Creative Cloud Set-Up crashes
Creative Cloud Set-Up crashes
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7020965#7020965>
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[AMD - Win7.64] Creative Cloud Set-up stopped working
Good evening,
Thank you for reading this. I'm a new semi-professional photographer that is just installing PS on a new PC, coming from OSx. I have a freshly built AMD (dxdiag specs listed below) and everything seems to install and run just fine with the exception of the CC Setup client - CreativeCloudSet-up.exe . I did some research and saw some people find some resolution by running in compatibility mode and with administrator rights on, but neither of those solutions have worked for me.
Wondering if anyone else has encountered this issue and found a solution. Thank you again for taking a look. Below are links to pastbin with the output from the Creative Cloud Set-up client as well as my system specs from the dxdiag below.
Many thanks to anyone who can help - got some deadlines coming up for some clients and a bit troubled by this.
Cheers,
Brandon Williams
Client stack (details):
Creative Cloud Set-up crash client stack - Pastebin.com
DXDIAG:
dxdiag - Pastebin.comSolved: Write permissions on the folders!
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Adobe creative cloud set up to install on a mac with parallels windows 8
Unfortunately it is not possible to install the program it always displays an error message. how can you loess the problem?
error message: This application can not be run from a network drive-. copy it to a local folder and strarten it again.I have just the regular version, not Professional.
I mean "les integrated", in the sense that you really run Fusion "in a window". The more "integrated" approach means that Windows applications run as if they were for the Mac, and you do not see the Windows interface at all. I personnaly think tjat is too confusing. There is nothing wrong with it, just a bit more confusing. i like having it clear that Windows is in a seperate Window.
Op 21 nov. 2013 om 12:57 heeft Krishnam <[email protected]> het volgende geschreven:
Re: adobe creative cloud set up to install on a mac with parallels windows 8
created by Krishnam in Adobe Creative Cloud - View the full discussion
Hi MacLesNL,
Which version of VM Ware should I go for?
http://www.vmware.com/uk/products/fusion/
http://www.vmware.com/uk/products/fusion-professional/
So that I could install Adobe CC on Windows 7? Please advise.
What do you mean ny "less integrated"? Is this must to run Adobe CC in VMWare on Mac?
Please advise.
Thanks, Krishnam
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I am very annoyed at the Creative Cloud set up and the non-stop issues and problems
I am very annoyed at the Creative Cloud set up and the non-stop issues and problems! I am paying monthly for this service and it is constantly failing in some way! So far in three months I have had to uninstall and re-install Photoshop THREE times because it stopped working properly and Illustrator I have had to do that same to TWICE! That isn't including the other apps that have had issues! I don't have the time to constantly be un-installing and re-installing all or some of the Creative Cloud because your developers are not making a product that works consistently for the money you are charging! It is costing me more than just this monthly fee! And I am even less impressed with the fact that I cannot email someone for assistance in resolving these issues. Really Adobe?
Adobe contact information - http://helpx.adobe.com/contact.html may help
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Creative cloud set up error whilst trying to download photoshop cc trial
HI I'm trying to download a photoshop trial via creative cloud. i have downloaded the creative cloud set up via the adobe website. when i select the creative cloud set up install a square flashes in the middle of my computer screen for about 30 seconds and then nothing happens. i have deleted and redownloaded from your website but the same problem occured?
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
When I do initial set up with creative cloud set up it wont run a send error message "installer failed to initialize" comes up. Why and how can I get passed this?
Error "Installer Failed to Initialize" | Install desktop application | Windows
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Creative Cloud Set-Up won't run
I have just downloaded the Creative Cloud Set-Up program so that I can install creative cloud on my desktop P.C. but it won't run. I can see the icon on my desktop but I just can't seem to get it to open or run the program. I've tried re-downloading it and restarting the computer.
Any help would be great.Ben Howell-Walmsley please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.
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Creative cloud photoshop keeps crashing at start up any ideas why?
creative cloud photoshop keeps crashing at start up any ideas why?
SOLUTION:
Navigate to
C:\Program Files\Adobe\Adobe Photoshop CC 2014
Locate sniffer.exe and rename it ~sniffer.exe
SOLVED
This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
Me: Correct
Adobe: Thank you for confirming the issue.
Adobe: I will be glad to help you with this.
Me: PS goes through initialization, then quits
Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
Adobe: Once you have it open, let me know .,
Me: Done
Adobe: Now please expand Windows Logs option and select Applications.
Me: Done
Adobe: You will get Notification on right as Error , Warning, Information
Adobe: Please check if you have any Error Notifications.
Me: Yes
Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
Adobe: If yes, please copy the information and paste on this chat.
Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
Adobe: Thank you for the information.
Me: It's an AMD HD 6700 display
Adobe: It seems there is an issue with your Graphic Card Drivers.
Me: Well, yes
Me: But only with PS CC, so the problem is with PS
Me: I've updated the drivers
Me: This seems to be a common problem
Adobe: Please click on Start Button and type Device Manager and open Device Manager
Adobe: Once you have Device manager open, let me know
Me: Done
Adobe: Now please expand Display Adaptor option and right click on AMD HD 6700 and Select Properties
Me: OK
Adobe: Then click on Drivers Tab
Adobe: Click on Disable
Adobe: Click on Okay
Adobe: Once you click on Okay, it will change your Screen resolution
Me: You bet it did!
Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
Me: Error not happening
Adobe: Are you able to launch Photoshop CC 2014?
Me: Yes
Adobe: It means, issue is with Graphic Card drivers.
Me: Yes, I knew that
Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
Me: SO... PS CC 2014 is incompatible with the AMD drivers?
Me: I've installed 4 versions already. I'm running the latest beta now
Adobe: Could you please provide me with Full name of the Graphic Card?
Me: AFAIK, PS CC2014 is the only program that causes this error
Me: AMD Radeon HD 6700
Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
Me: I did, and they blame Adobe
Adobe: Okay
Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
Adobe: We have checked with the error logs as well., it show Fault Module Name: atiocl64.dll
Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
Me: Again, I've done all of that
Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
Adobe: You can follow below link to know more about supported Graphic Cards.
Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Me: Can we elevate this to the next level, please?
Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
Me: Yes.
Me: So PS CC 2014 will not work with this card?
Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
Me: So PS CC 2014 will not work with this card?
Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
Adobe: However you have issue with Graphic card drivers.
Me: No, Adobe has an issue. And I have an issue with Adobe.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Me: And I'm not the first person to report it, either
<long pause>
Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
Adobe: Locate sniffer folder and rename it ~sniffer.
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Before that, please re-enable your Graphic Drivers as well.
Adobe: Once you done that, let me know.
Me: No such folder. sniffer.exe is present, however
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Please rename sniffer.exe to ~sniffer.exe
Me: Done
Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
Me: Yes
Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
Me: No error. Program loads and runs.
Adobe: Please close and re-run the product and check,
Adobe: * I mean, close and re-launch
Me: No error. Program loads and runs.
Adobe: Okay
Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
Adobe: You can keep it renamed and use the product.
Me: What does sniffer.exe do and can I run PS CC 2014 without it?
Adobe: You will be able to use the product without any issue.
Me: I'm sorry that I had to push you for a solution
Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
Me: As of yesterday, they did not
Adobe: I am sorry for the Inconvenience.
Adobe: Is there anything else I can help you with?
Me: No, thank you. Hopefully, the problem is resolved.
Adobe: You will be able to use the product, if any issue contact us back, we will check and help you accordingly
Adobe: You are most welcome.
Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
Adobe: Thank you for contacting Adobe. Good Bye. -
Creative Cloud Set Up Won't Initialize
Creative Cloud Set Up Won't Initialize, please HELP! Very Frustrated.
BurtonBeebe what is the exact error which you are receiving? Also which operating system are you using? Please also see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html as it likely addresses the difficulty you are currently experiencing.
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Both of my computers crashed nearly simultanesously due to mal-ware, had to erase hard drives to start over, did not have chance to de-activate either Acrobat or Creative Cloud before they crashed. I need you to retroactively deactivate these two previous computers (one Dell desktop, another a Dell laptop from my university, the University Of Missouri_KC), so that I can re-install on my laptop (which has been repaired by UMKC), and the other on my new private desktop (which replaces my previous desktop, which cannot be salvaged). I have the serial numbers of my two products, if Adobe could request them
Please respond as soon as possible. - Marc Garcelon, [email protected], UMKC email address: [email protected]@Hi Marc,
Please refer to the help document below for deactivation:
Activation & Deactivation Help
Also, the creative cloud membership can only work on 2 machines. You will receive an error automatically on the third machine.
Regards,
Sheena -
Creative Cloud set up not downloading 100%
Please can someone help. The Creative Cloud set up downloader only downloads to the 10% mark then freezes.
I am DESPERATELY needing Illustrator asap, as I am hence trying out the trail before purchasing it.Hi Lauren,
If you have the Illustrator application, please launch it and sign in with your Adobe id under which you have the subscribed.
You may also refer to the help document to fix this issue:
Troubleshoot Creative Cloud download and install issues
Regards,
Sheena -
Mac: Creative Cloud Installer.app Crashes on Launch
Just like the title says. Creative Cloud Installer.app on Mac OS 10.8.4 will not launch. It just crashes. Below is the crash log.
I'm on Mac OS 10.8.4, 15" Retina Macbook Pro. Adobe CS6 Production Premium is also installed.
Process: Creative Cloud Installer [75845]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [178]
User ID: 501
Date/Time: 2013-06-21 09:51:12.318 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93f7b3ba __kill + 10
1 libsystem_kernel.dylib 0x93f7a4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x97cdf51b abort + 215
3 libc++abi.dylib 0x905b47e0 abort_message + 151
4 libc++abi.dylib 0x905b2249 default_terminate() + 34
5 libc++abi.dylib 0x905b2289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x905b22f1 std::terminate() + 23
7 libc++abi.dylib 0x905b33e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0013508f 0x5f000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001351d6 0x5f000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001348de 0x5f000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0013494c 0x5f000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x00134c0a 0x5f000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x00134da6 0x5f000 + 875942
14 dyld 0x8fe71cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe71fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe6e268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe6e0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe5fe05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe63adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe5f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe5f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffa0b34 ecx: 0xbffa0aac edx: 0x93f7b3ba
edi: 0x97cdf451 esi: 0xbffa0ae4 ebp: 0xbffa0ac8 esp: 0xbffa0aac
ss: 0x00000023 efl: 0x00000282 eip: 0x93f7b3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x97cdf444
Logical CPU: 0
Binary Images:
0x5f000 - 0x17cfef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x1ad000 - 0x258fff libcrypto.0.9.7.dylib (106) <B96063DD-DBFC-320E-97C7-9ED5099051AC> /usr/lib/libcrypto.0.9.7.dylib
0x8fe5e000 - 0x8fe90e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x9030cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9030d000 - 0x905b0ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x905b1000 - 0x905d3fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x905d4000 - 0x905defff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <774CDB2F-34A1-347A-B302-4746D256E921> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9063c000 - 0x906f0fff com.apple.coreui (2.0 - 181.1) <6BEEE83E-C878-3FE6-B521-8B32B3A35409> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x906f1000 - 0x906f1fff com.apple.ApplicationServices (45 - 45) <B23FD836-ECA1-3DF8-B043-9CA9779BE9DB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x906f2000 - 0x90749ff7 com.apple.ScalableUserInterface (1.0 - 1) <4B538E02-4F41-37FF-81F6-ED43DE0E78CC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x9074a000 - 0x90751ff3 com.apple.NetFS (5.0 - 4.0) <FD429432-6DA7-3B41-9889-0E8B4ECB8A4F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90798000 - 0x907bcfff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x907bd000 - 0x907bfffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x907c3000 - 0x907c7ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x907c8000 - 0x90816ffb libFontRegistry.dylib (100) <97D8F15F-F072-3AF0-8EF8-50C41781951C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x91384000 - 0x9138afff com.apple.print.framework.Print (8.0 - 258) <3E10C488-C390-33BD-8A4F-568E3021811D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x91390000 - 0x91391ffd libunc.dylib (25) <5E1EEE9E-3423-33D7-95B2-E4D17DD08C18> /usr/lib/system/libunc.dylib
0x91394000 - 0x913a6fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x913a7000 - 0x9143eff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9143f000 - 0x91475ffb com.apple.DebugSymbols (98 - 98) <D0293694-C381-30DF-8DD9-D1B04CD0E5F0> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x91476000 - 0x914daff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x914e2000 - 0x914f0fff libxar.1.dylib (105) <6498A359-2DBA-3EDA-8F00-EEB989DD0A93> /usr/lib/libxar.1.dylib
0x914f1000 - 0x914f2fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x914f3000 - 0x91562ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x917d6000 - 0x917e5fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x917e6000 - 0x917effff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91838000 - 0x9189cff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9189d000 - 0x918bdffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x91901000 - 0x9191efff libCRFSuite.dylib (33) <8E6E8815-406E-3A89-B96E-908FEFC27F0A> /usr/lib/libCRFSuite.dylib
0x91d1c000 - 0x91d3bff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x91d3c000 - 0x91d47fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x91d48000 - 0x91da2fff com.apple.Symbolication (1.3 - 93) <4A794D1C-DE02-3183-87BF-0008A602E4D3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
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0x9935b000 - 0x99369fff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9936a000 - 0x9940aff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x994a7000 - 0x994a7fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x994af000 - 0x994b3fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x994b4000 - 0x994b4fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x994b5000 - 0x994daff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994db000 - 0x9958aff7 com.apple.CoreText (260.0 - 275.16) <7716C57B-E059-3B30-BBA8-AD7FF6EE3D35> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9958b000 - 0x99600ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <1D81B09C-98DB-3CDB-990B-459FAE3D8D7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x99601000 - 0x996f2ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x996f3000 - 0x996fcff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x997bc000 - 0x997c2fff libGFXShared.dylib (8.9.2) <F3B0E66D-5C47-3A5A-A2CD-F0C58E8322C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x997ce000 - 0x99836ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99837000 - 0x99879ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x998b0000 - 0x998cdfff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x998ce000 - 0x99910ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x99917000 - 0x999ebff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x999ec000 - 0x99a4efff libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib
0x99aed000 - 0x99ed0fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a616000 - 0x9a61afff com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9a633000 - 0x9a657fff com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a658000 - 0x9a65bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x9a65c000 - 0x9a689ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18218
thread_create: 5
thread_set_state: 202
VM Region Summary:
ReadOnly portion of Libraries: Total=115.0M resident=72.3M(63%) swapped_out_or_unallocated=42.7M(37%)
Writable regions: Total=19.5M written=248K(1%) resident=532K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7432K
Stack 64.0M
VM_ALLOCATE 376K
__DATA 5384K
__DATA/__OBJC 96K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1544K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 289.8MAlso, I saw in another unsolved post here http://forums.adobe.com/message/5430382#5430382 that PDApp.log was requested. ~/Library/Logs/AdobeDownload/LBS.log was also requested, but does not exist on my system.
Here's the contents of my PDApp.log from today.
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 09:26:14 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 09:26:15 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 09:26:16 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(41) ErrorCode(212)
Fri Jun 21 09:26:17 2013 [ERROR] AAMUpdatesNotifier - Scheduled CFU failed...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 10:13:55 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(21) ErrorCode(0)
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:40:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:40:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:40:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:40:33.238 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:40:33.240 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:40:33.243 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:40:33.250 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:40:33.253 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:40:33.262 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:40:33.264 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:40:33.303 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:40:33.304 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:40:33.306 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:40:33.307 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:40:33.309 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:40:33.310 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:40:33.312 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:40:33.313 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:40:33.315 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:40:33.346 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:40:33.348 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:40:33.349 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:40:33.351 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:40:33.353 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:40:33.354 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:40:33.356 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:40:33.357 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:40:33.358 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:40:33.664 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:40:33.665 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:40:33.667 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:40:33.670 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:40:33.674 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:40:33.696 [INFO] Updater.LoadWorkflowCommand Processing the Load workflow command
Fri Jun 21 10:40:33 2013 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Build Version - 6.0.335.0
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Logging Level verbosity Set to 4
Fri Jun 21 10:40:33 2013 [WARN] UWANative - Updater UI Locale not found in input xml.
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Updater in non-patch mode
6/21/2013 10:40:33.797 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenLoading
6/21/2013 10:40:33.845 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:34.427 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:34.621 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:34.622 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:34.626 [INFO] Updater.FetchListOfInstalledChannels Processing the FetchListOfInstalledChannels
6/21/2013 10:40:34.654 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.655 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.659 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:34.662 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:34.664 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:34.665 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:34.670 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
6/21/2013 10:40:34.694 [INFO] Updater.PopulateUpdaterMainScreenCommand SetOptOption successful. Returned: 0
Fri Jun 21 10:40:34 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:34 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:37.811 [INFO] Updater.PopulateUpdaterMainScreenCommand USER CLICKED CFU REFRESH ON HOME SCREEN
6/21/2013 10:40:37.827 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:38.828 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:38.843 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:38.844 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:38.853 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.854 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.856 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:38.857 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:38.861 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
Fri Jun 21 10:40:38 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:38 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:39.552 [INFO] PDApp.HostMessageHandler Front applet found
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - UWA_Native
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:40:39 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:44:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:44:32 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:44:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:44:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:44:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:44:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:44:33.410 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:44:33.412 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:44:33.415 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:44:33.421 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:44:33.425 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:44:33.433 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:44:33.435 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:44:33.474 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:44:33.475 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:44:33.477 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:44:33.479 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:44:33.481 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:44:33.482 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:44:33.484 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:44:33.485 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:44:33.487 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:44:33.512 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:44:33.514 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:44:33.516 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:44:33.517 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:44:33.519 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:44:33.520 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:44:33.522 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:44:33.523 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:44:33.525 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:44:33.545 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:44:33.547 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:44:33.548 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:44:33.550 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:44:33.551 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:44:33.855 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:44:33.857 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:44:33.859 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:44:33.872 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:44:33.897 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:44:33 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:44:33.912 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:44:33 2013 [INFO] LWANative - pwa_openSession Session key : F8795E9A-B2E7-4A4E-8180-C630B589BF07
Fri Jun 21 10:44:33 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:33 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:33 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:33 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:33 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:33.935 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:33.936 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:44:33.968 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:44:33.969 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: DeActivation
6/21/2013 10:44:33.971 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_MAIN
6/21/2013 10:44:33.974 [INFO] P6Flex.DeactivationScreenCommand Fetching Suite Activation details...
6/21/2013 10:44:33.976 [INFO] P6Flex.ProvisioningNativeApplet Fetching activated product list for locale: en_US leid: VideoSuitePremium-CS6-Mac-GM
6/21/2013 10:44:43.084 [INFO] P6Flex.ProvisioningNativeApplet Performing DeactivateApp with erase SN: true
Fri Jun 21 10:44:43 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:43 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:43 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:43 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:43 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:44.187 [INFO] P6Flex.SetDeactivateStatusCommand Received Deactivate status, processing response...
6/21/2013 10:44:44.192 [INFO] P6Flex.SetDeactivateStatusCommand Deactivation successful
6/21/2013 10:44:44.194 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: true
6/21/2013 10:44:44.201 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_SUCCESSFULL
6/21/2013 10:44:48.500 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: false
6/21/2013 10:44:48.500 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: false
Fri Jun 21 10:44:48 2013 [ERROR] LWANative - Cannot find the session for key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:48.503 [WARN] ProvisioningNativeAppletBase closePWASession did not return result tag. Return value is <error>Session not found for key</error>
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:44:48.506 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:44:48.507 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:44:48 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:02 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to fetch licensing LEID from amtLib xml file. Fallback to Driver LEID
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:45:02 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:02 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:02 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:02.990 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:02.991 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:02.995 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:03.001 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:45:03.005 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:45:03.013 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:03.014 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:45:03.053 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:45:03.055 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:45:03.057 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:45:03.058 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:45:03.060 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:45:03.062 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:45:03.063 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:45:03.065 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:45:03.066 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:45:03.094 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:45:03.096 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:45:03.098 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:45:03.100 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:45:03.102 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:45:03.104 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:45:03.106 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:45:03.125 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:45:03.127 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:45:03.129 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:45:03.130 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:45:03.132 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:45:03.133 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:45:03.134 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:45:03.435 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:45:03.437 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:03.439 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:45:03.446 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:45:03.473 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:45:03 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:45:03.479 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:45:03 2013 [INFO] LWANative - pwa_openSession Session key : 3500206D-D167-4091-8436-6C0EA82B8860
Fri Jun 21 10:45:03 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:03 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:03 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:03 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:03 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:03.500 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 3500206D-D167-4091-8436-6C0EA82B8860
6/21/2013 10:45:03.501 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:45:03.524 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:45:03.525 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: First_Launch
6/21/2013 10:45:03.526 [INFO] StartWorkflowCommand Detected ShowEULA = true, intitaiting EULA workflow...
6/21/2013 10:45:03.528 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_EULA
6/21/2013 10:45:03.531 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA language list...
6/21/2013 10:45:03.536 [INFO] P6Flex.ProvisioningNativeApplet Done fetching EULA languge list.
6/21/2013 10:45:03.540 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA for locale - en_US
6/21/2013 10:45:06.413 [INFO] ProvisioningNativeAppletBase Setting EULA for locale - en_US
6/21/2013 10:45:06.417 [INFO] ProvisioningNativeAppletBase Closing PWASession: 3500206D-D167-4091-8436-6C0EA82B8860 Commit: true
Fri Jun 21 10:45:06 2013 [INFO] LWANative - pwa_openSession Session key : 9807D41D-B1FF-437B-A300-148C3B83D09C
Fri Jun 21 10:45:06 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:06 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:06 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:06 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:06 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:06.451 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 9807D41D-B1FF-437B-A300-148C3B83D09C
6/21/2013 10:45:06.452 [INFO] P6Flex.LaunchWFCommand Start processing of LaunchWFCommand
6/21/2013 10:45:06.455 [INFO] P6Flex.CheckInternetCommand Checking network connection status...
6/21/2013 10:45:07.271 [INFO] P6Flex.CheckInternetCommand Received network status : true
6/21/2013 10:45:07.272 [INFO] P6Flex.ShowTrialWFCommand Trial is not registered, showing Trial Register screen...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing openIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - pwa_openIMSLibSession Session key : FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Creating IMSLib instance ...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:07 2013 [ERROR] IMSLib - Failed in getting value for key in OPMGetValueForKey
Fri Jun 21 10:45:07 2013 [INFO] IMSLibHelper - Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Failed get proxy credentials from local store while creating IMSLib instance ...
6/21/2013 10:45:07.303 [INFO] ProvisioningNativeAppletBase Done opening IMSSession, session key - FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.305 [INFO] ProvisioningNativeAppletBase Fetching default user profile for requested ClientID...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing fetch default user for clientID...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing fetchDefaultUserInfoForClientId...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073762312
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073763480
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing releaseData...
6/21/2013 10:45:07.315 [INFO] ProvisioningNativeAppletBase Retrieved default user profile successfully
6/21/2013 10:45:07.316 [INFO] ProvisioningNativeAppletBase Closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing closeIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Releasing IMSLib instance ...
6/21/2013 10:45:07.319 [INFO] ProvisioningNativeAppletBase Done closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.328 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_REGISTER_TRIAL
6/21/2013 10:45:09.123 [INFO] P6Flex.ProvisioningNativeApplet Loading online Trial license...
6/21/2013 10:45:09.168 [INFO] P6Flex.ProvisioningNativeApplet Online Trial license loaded successfully.
6/21/2013 10:45:09.168 [INFO] P6Flex.RegisterTrialCommand Trail license loaded successfully.
6/21/2013 10:45:09.170 [INFO] ProvisioningNativeAppletBase Performing remember AdobeID...
6/21/2013 10:45:09.173 [INFO] ProvisioningNativeAppletBase Remember AdobeID done successfully.
6/21/2013 10:45:09.174 [INFO] ProvisioningNativeAppletBase Closing PWASession: 9807D41D-B1FF-437B-A300-148C3B83D09C Commit: true
6/21/2013 10:45:09.181 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: true
6/21/2013 10:45:09.183 [INFO] P6Flex.ProvisioningNativeApplet Performing LaunchApplication for path - /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:45:09.207 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:45:09.208 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:45:09 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:23 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:23 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:23.907 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:23.908 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:23.911 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:23.918 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:45:23.921 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:45:23.929 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:23.930 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:45:23.970 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:45:23.972 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:45:23.974 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:45:23.975 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:45:23.977 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:45:23.979 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:45:23.980 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:45:23.982 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:45:23.983 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:45:24.007 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:45:24.009 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:45:24.010 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:45:24.012 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:45:24.013 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:45:24.015 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:45:24.017 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:45:24.020 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:45:24.039 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:45:24.326 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:45:24.327 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:24.328 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:45:24.331 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:4 -
Creative Cloud DW6 keeps crashing...
Hi there,
I have the creative cloud subscription and this morning Dreamweaver decided to stop working. I've never had a problem with DW in the past seven years!
Here's what I know:
I don't have any trouble starting DW
Once I open a file DW stops 'responding' and i have to force quit
At one point i was able to open an XML file but definitely not any HTML files
Later even the XML file crashed
I ran a Disk utility "just because" and restarted twice
I have trashed my preferences and restarted DW and the problem persisted
I have done a "Clean Uninstall" of DW and reinstalled and the problem persists
Dreamweaver CS 5.5 is not working on my computer either ...
I am running OS 10.7.5
Would really appreciate any help!
UPDATE: i can create new clean files but not open existing files.Thanks Romsinha,
I was able to enable the root account ---
Strangely, i was able to view most of my client sites, but some would not load and kept crashing when i opened pages in the site. I even tried removing the site from DW, copying the folder for the delinquent sites, renaming the folder and then setting up a new site with the new folder name and that did not work either.
I decided to disable the the root account and see if the sites I *could* open with the root account would open under my regular "user" account, and they opened. Randomly, the trouble files I could not open have started to open and work now...
So i guess I no longer have a problem, but the whole thing is bizarre!
Thanks for the tip on the root account -- -
Adobe creative cloud apps installation crashes Mac Pro
Hello,
My computer crashes after I click on an CS6 to install within Adobe Application Manager, using Adobe's Creative Cloud Subscriptio Service.
I am running:
2010 MacBook Pro
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics Intel HD Graphics 288 MB
Software OS X 10.8.3 (12D78)
Everytime I click the the link to install the CS6 app, the app downloads and as soon as the app starts installing the computer crashes.
Here is the error log.
Tue Apr 2 23:06:39 2013
panic(cpu 0 caller 0xffffff7f813957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80f1f62000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80f13b37a0 : 0xffffff8000c1d626
0xffffff80f13b3810 : 0xffffff7f813957f2
0xffffff80f13b38d0 : 0xffffff7f814923b9
0xffffff80f13b3930 : 0xffffff7f8149242e
0xffffff80f13b39a0 : 0xffffff7f817b8c82
0xffffff80f13b3ad0 : 0xffffff7f814b8fe8
0xffffff80f13b3b10 : 0xffffff7f8139d567
0xffffff80f13b3bc0 : 0xffffff7f8139b05a
0xffffff80f13b3dc0 : 0xffffff7f8139c0c5
0xffffff80f13b3ea0 : 0xffffff7f8133aaba
0xffffff80f13b3ef0 : 0xffffff7f82e9e0df
0xffffff80f13b3f40 : 0xffffff7f82e9d1e7
0xffffff80f13b3f60 : 0xffffff8000c3dcfe
0xffffff80f13b3fb0 : 0xffffff8000cb2977
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81338 000->0xffffff7f81645fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 1653000->0xffffff7f81974fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f813 38000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f82e9c000->0xffffff7f82eabfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f81e0b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5724934528856
last loaded kext at 3291482466828: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f82fdb000, size 229376)
last unloaded kext at 344722363298: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f81c2e000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
I don't see Adobe listed in the report so I'm wondering if the problem is inherently a Mac Problem.
Anyonle else have the same problem?
Got a solution?
Joshua H.Contact Adobe support or post on their forums: http://www.adobeforums.com
-
Creative Cloud Desktop install crashes Windows Explorer and hangs
This all started with my inability to activate Adobe Acrobat on my computer after wiping the hard drive and reinstalling the OS.
I had no trouble initially downloading or installing anything from the Adobe Creative Cloud. I ran several apps and they worked (albeit in trial mode for a day or two)
And then the Initial Problem: Trying to Activate Adobe Acrobat failed to get pass the sign-in screen.
It would hang for about 30 minutes and then come back to the error that the computer's clock must be incorrect or an error with the Internet connection. (It's a standard error documented on Adobe's site that says you need to make sure your computer can really get to all of Adobe's activation servers/sites/etc. I double-checked everything in the troubleshooting list to be sure but found nothing wrong with the computer or the ability to get to Adobe's sites.
Exasperated. I went online for tech support. It was definately Level 1 support (had me checking all the stuff I had already spent an hour checking - and had already told him I tested it all).
Anyway, I spent an hour on the chat with Adobe Tech Support going through the usual stuff.
He had me check virus programs, computer clock, conenctions to Adobe sites (like the licensing servers). But nothing ever helped or worked. Then he told me to try going directly to the Adobe Creative Cloud site and trying to download and install the Creative Cloud desktop manager. I did that but it hangs when it launches the manager on the initial window with a black/grey Creative Cloud bar at the top (with the tool drop-down on the right side) but the rest of the window never loads.
After an hour of going in circles I decided it would be better to try again later with someone in second-level support.
In the meantime, I uninstalled ALL Adobe applications. There is no Flash-Player, no Acrobat Reader - nothing from Adobe in my programs list.
I then tried to download and install the Adobe Application Manager. It works up to the point where it launches the Creative Cloud Desktop tools and then hangs at the same place.
There is a Creative Cloud window with the normal black/grey bar at the top - but the rest of the window (where you would normally see and load the apps from) stays empty.
I have rebooted the computer several times to be sure it is a fresh start. That has not helped at all. One additional thing I have noticed in these multiple attempts is that when the Creative Cloud Desktop Manager installer gets about 95% done, it causes Windows Explorer to crash (not Internet Explorer but Windows Explorer). Once Windows Explorer resets, Creative Cloud continues the installation but then opens the window (above) that has nothing but the black/grey header.
I'm struggling for what to do next. Any suggestions would be appreciated. Right now I am paying $50 a month for something I can't even install or use.
For what it's worth, the system is an HP laptop running Windows 7 Ultimate x64. 8GB of RAM and plenty of HDD space. All security updates applied and Symantec Endpoint Protection 12.1. I doubt that any of that last line is relevant since I could run all of this with no problem before wiping the hard drive AND it was all running with no problem - other than Activating Acrobat at the start of this whole issue.Jim,
You are a lifesaver! I can't think of how many additional hours of frustration you just saved me - but Thank You!!
After posting, I had determined (like you said), that Explorer must be doing that for a reason. I created a new user profile on the system (added a user temporarily) and observed the same behavior of Windows Explorer (stopping/starting) but then continuing to work as it should. At that point I knew the answer was somewhere in the user's profile but I would have had no idea where to look. The opm.db file was indeed the culprit.
I sure do appreciate the excellent help.
Jay
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