Creative Cloud shows 4 updates but is stuck
Hi
Creative Cloud shows 4 updates but is stuck and nothing happens when update is clicked, nor you can agree to the new agreement, nor you can quit and restart the app (and why should you). see screen shot.
Cheers,
Mic
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
Similar Messages
-
Adobe creative cloud shows update for photoshop but fails to install
I recently downloaded the trial version of PhotoShop through the creative cloud app for my Microsoft surface pro3.
The program seemed to completely install apart from at the end there was an update that failed.
It still shows an update in the cc app but when you click on it, it attempts to install but fails.
Any help?A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Adobe creative cloud app installed but showing no internet acess
Hi,
We have purchased some license recently and trying to use those in our machine. We have installed the creative cloud desktop app in our machine. But after installing the desktop app, we are not able to get the sign in page as we are getting "no internet access". Tried reinstalling and installing few times to no help. Please help.
Regards,
AnishkThis issue crops up mostly due to firewalls.
You can refer to :
Creative Cloud Connection Update
CC = No Internet Connection ERROR!!!
https://forums.adobe.com/message/4409975
https://forums.adobe.com/message/5420420
Regards
Rajshree -
Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
Hi karinasokol,
Please refer to the help document to fix this issue:
CC desktop lists applications as "Up to Date" when not installed
Regards,
Sheena -
New creativ cloud shows 8days till end ofprogram but next bill will be only after 14days?
new creativ cloud shows 8days till end ofprogram but next bill will be only after 14days?
I buy new account 2 month ago and use it for the same cloud what was used with another account, maybe that why? But what we can do!?I see that you have purchased the Creative Cloud Subscription under the Email address you have used to login to Forums as well. I can see that the activation has not yet been done, Can you please try the below mentioned steps and advies.
1) Open the Creative Cloud Desktop Application and sign in with the Id that you have used to Login to forums.
2) If the above step does not resolve the query, please try activating the product under a different network.
Please share the end result post trying the above steps. -
I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.
follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed
-
I am unable to get Creative Cloud to update my CC programs I have installed on my MacBook Pro. The programs were originally installed from a free year trial that my work was offered. It was an enterprise trial. Because I work with multiple translations, I installed the English language with Arabic support versions of Photoshop, Illustrator, and InDesign. The Creative Cloud desktop program shows that these programs are all "up to date" even though they are not. None of these programs allow me to go to Help>Updates either. That option is grayed out. I have read through several forums and help articles. I have done the following:
Uninstalled and reinstalled CC desktop program.
Logged out of CC desktop program.
Deleted the opm.db file.
Reopened the CC desktop program after deleting this file.
Uninstalling and reinstalling all of my CC programs on my MacBook.
There has to be something that I'm missing... or is it that I'm using the Arabic supported versions of these programs?
Any help would be greatly appreciated.Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Creative Cloud Desktop update error A12E1 - getting really tired of this...
So I've bought CS6 a while ago and up until there was the Application Manager used for updates everything was fine.
Since you decided to force me to use Creative Cloud for updates it's became really annoying.
Every time there is an update for one of my Adobe Products there is also an update for Creative Cloud Desktop. And it seems to be impossible to install it.
It doesn't matter if I try to update the existing Installation or Download fresh Setup-Files. It doesn't work.
If I try to update, it's initialised, downloaded and then it throws Error-Code A12E1.
If I try to install a freshly downloaded Setup-File of CC Desktop it's the same, just with Error-Code 50.
So here is what I've tried already:
Updating with disabled Security Suite
Try again in SafeBoot
Uninstall CC Desktop an reinstall a fresh Download
Installing freshly downloaded files with disabled Security Suite
Try this again in SafeBoot
Download the CC Cleaner tools to get rid of the old Installation before I can install it again, which then does the trick.
As I said EVERY TIME.
What is supposed to be a 5 Minute update in background gets to be an hour of rebooting, uninstalling, cleaning an reinstalling.
I'm running a 64Bit Windows 8.1 Pro.
If anyone knows how to fix this, please give me a hint. I'm all out of Ideas.
*EDIT*
I've postet this after I got the initial Error-Message, thinking that using the Cleaner Tool would help this time again. But there I was wrong! Very Wrong!
I'm seriously disappointed when I think about how much money I've spend on this Software...
After Using the Cleaner Tool (which completed without errors) I couldn't install CC Desktop again, because it was just throwing Error-Code 50 again and again.
All attempts to fix this were unsuccessful. Errorlogs were NOT created. The last Error-Log I could find was from the last update back in march.
After a while of google search I found an old post from November from someone with similar problems.
Solution:
Uninstalling CC Desktop
running the cleaner tool
reboot
download CC Desktop setup files
set the compatibility to Windows XP Service Pack 3
try to install with administrative rights, wait for Error-Message that something is missing and you have to redownload the setup-files
undo the compatibility-settings and run the Setup with administrative rights again
Now it worked.
I'm seriously interested in what kind of update this is, that it is resolved by setting the compatibility to Windows XP SP3...
Especialliy, since Creative Cloud was promised to make my whole workflow "joined" and therefore easier.Hi nilstissen,
Please try the steps suggested in the given link below for the update issues:-
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates
Let us know if further assistance requires.
Sarika -
I have adobe Creative cloud and it shows CC and CC (2014) for every program, if i try running (2014) I get an error that I need to login.
When I look at my adobe subscription it says Creative Cloud Free membership but I pay 49.95 a month for full access.
Why am I not able to use CC(2014).
If I pay the 49 monthly should I not get upgrades to all my apps instantly?
Please helpYou will see my monthly payment to Adobe and the reference for the payment.
Hi Kartikay,
I have been using my creative cloud for months with my email address [email protected] I am surprised you do not see it.
What can I do?
When I login all my programs open correctly except premiere cc 2014 -
My iPhone 4 started to update but got stuck in recovery mode. I've tried everything anyone on the website has told me to do, but nothing has worked. When you go to turn it on, it shows the Apple symbol, then it goes to the connect to iTunes screen. When I do that, it just says error with the code 9006. I've followed what the Apple site has said to do for it, but the phone is still is the same state. Is there anything I can do? I need my phone back as soon as possible.
Hello Hester Emily,
Thanks for using Apple Support Communities.
I'm sorry to hear about the difficulties you're experiencing after this update process. I found the following article that has more information on the iTunes error code 9006:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Take care,
Alex H. -
Photoshop CC show updated, but not found in the computer
Creative cloud shows that photoshop CC is up to date, but i can't find it in my computer, so i can't uninstall it as well.
What should I do now?Hi Vivien12,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks -
Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can anyone help?
The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself. -
What is wrong with Creative Cloud Connection Update
What is wrong with Creative Cloud Connection Update? I've tried 25 times to update but it does not work? Can you please help?
I opened my Adobe Application Manager, and I saw there was an update for Creative Cloud Connection and pressed update. When the installation was at 49% a message came and said: Please close te following applications to continue: - Adobe Creative Cloud Connection. And a buttom: Cncel update or Retry.
I have Retry 50 times, and it says the same.
I have restart my computer several times, and the same happened when I come to 49% of the installation.
What is the problem?? -
Creative Cloud 2014 update problem
I am updating all of our Macs to CC 2014, but on one Mac i get an error message saying "Download problem. Click on try again or contact customer support." I have tried several times over the last two weeks and I have even uninstalled and reinstalled the Creative Cloud Desktop application, but the problem persists. Any suggestions on what try next?
PeterNordgren and Melou please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to diagnose and resolve download errors.
Maybe you are looking for
-
Retrieving multiple values from one column in SELECT statement
Hi, I have a slight dilemma in that I'm trying to pull down all the values from a column from a select statement that includes some JOINS in it. If I run the query at the SQL Plus prompt, it pulls back all the values/rows. When I run the select (and
-
Create a ReportingServices data source and upload to a data connection library
I have installed reporting services 2012 in SharePoint 2013 integrated mode. I need to create a report data source and upload it to a data connection library using C#. As I know it uses the ReportingServices2010 class but I cannot explore a reporting
-
Hi all, When I open the iphoto library in my hard drive, its says that I have to open iphotos with the "control" option. So I did it and opened a "different library" and try again to do it from the extrenal drive, but again, its says the same thing.
-
Can't get "Edit Colors" to work in Illustrator CC
Hi. My boss just added Illustrator CC to my mac. I'm not sure why, but I can't get "Edit Colors" to work in Illustrator CC. When I select an object and try to reassign colors in the "Edit Colors" menu, the submenus are greyed out. It works fine on Il
-
Profit center wise cash material report
Hi! is there any standard report for cash and material sent from one profit center to another profit center. if there is no such standard reports can you please help us regarding any new report development. Thankx Amit