Creative Cloud shuts down

On my Macbook Pro running OS X 10.10.1, the creative cloud app appears in the finder when booted, then immediately shuts down. It opens and immediately shuts down if I run the program from the application folder. I have no firewall and have tried several internet connections. I've uninstalled and reinstalled the application, checked the firewall, repaired permissions, logged in as a new administrator - all with no success. All the cc2014 applications run fine.

I upgraded to 10.10.1 after all the apps were installed and working. The cc app keeps crashing. Each crash created a log and there were legions of them. My computer also started shutting down and restarting on its own and Apple suggested uninstalling suspected programs. The first program I uninstalled was cc desktop and the shutdowns stopped.
I went to adobe customer service as you suggested, but I don't have time to mess with the confused maze they have to let them know about a problem. I'm a professor at a university with an Adobe contract and our IT department knows about my problem, but they are not able to help. My solution to this problem is to keep cc app off the computer.

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Photoshop trial wont download, Creative Cloud shuts down.

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Did anybody reply to your post?
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Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
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http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Is the Creative Cloud Plan website down?

Hi filtrator,
Please use the link below as the website works fine:
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The computer I used to open creative cloud is down. Can I use a different computer

The computer I used to open and download creative cloud isn't working right now. Can I access my adobe tools and programs using a different computer?

Hi Annyaya,
Welcome To The Forums
You can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership.
Please refer to http://www.adobe.com/products/creativecloud/faq.html for more info.
Let me know if it helps.
Thanks!
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I've been trying to access this area: https://creative.adobe.com/join/team_offer
After putting in my userid and password, it either just sits there, shows a blank page, or an error page. Tried several different browsers too, same result. What's wrong?

Are you by chance behind a proxy server? I've been able to access it from our company's network, but only using IE. Safari and Chrome no longer work.

Lightroom is not installed but Creative Cloud thinks it is!

I have completely uninstalled the entire Creative Cloud set of products including Lightroom 4.3 and Lightroom 5 (both 64-bit). The icons changed to generic icons, indicating that the application link was broken, due to the fact that the product was no longer installed.
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Anyway, I first tried installing the Lightroom trial application because I read that Cretive Cloud would update it to stop asking for a serial number. I installed the trial, then moved all of my relevant Lightroom settings over from the old hard drive to the new one so I could keep all my settings. I got most of these files from the various preferences files inside "~/Library/Preferences" (including all files and folders that start with "Adobe" as well as "com.Adobe" and "~/Library/Application Support/Adobe/Lightroom/". I believe that's where all the files I transferred were. And of course I copied my Lightroom catalog, backups, and previews files to my user folder as well (just do a Google search for "moving lightroom files to new computer" and you'll see what files to move). I used the same directory structure on my new hard drive so there would be minimal confusin when moving all my files over.
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What eventually worked was simple. I dragged the "Adobe Photoshop Lightroom 5.app" icon out of my Applications folder and into the trash. I then logged out of Creative Cloud, shut down my computer, unmounted the old hard drive, rebooted, and logged back into CC. Once I did that, Lightroom wasn't listed in my installed apps anymore, and became available as a new download. I downloaded and installed it from CC, and voila! Now it launches without asking for a serial number, and it still kept all my settings that I dragged over from the old hard drive. The only thing I had to do was go to the Plugins Manager and re-install my Picasa and SmugMug plugins. When I did that, it still even still retained their settings and had all the images in the galleries I had built on and published via my old system.

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Hi Anish,
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I have updated Illustrator, Photoshop, Bridge & InDesign several times this week. The day after I update the Creative Cloud pull down menu in my menu bar request that I update again. Am I doing something wrong? I am on a Mac running 10.9.1.

Same problem here. I had to do the update for Photoshop 14.2 the third time now.

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I can't start my Photoshop, Illustrator or InDesign CS6 anymore, it just shuts down as soon as it's done loading, without any errors. Only Bridge CS6 will start.
I tried launching with Ctrl+Alt and Ctrl+Alt+Shift but it did not work.
Then I tried uninstalling it (With all the preferences as well), and install it again, that did nothing - still the same issue.
I updated windows and my gfx drivers (GeForece 332.21 - NVS4200M) after the issue started.
I tried both the 32bit and the 64bit version.
I have manually removed the preferences file.
I have disabled the firewall and my AV.
I have logged out and back in of the Creative Suite Utility.
My hosts file is not blocking any sites.
I am running Windows 7 Enterprise 64 bit.
I tried to open a issue on superuser but that did not help, nobody has awnsered it yet.

Nicoar do you receive any specific error messages? I would recommend starting with the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

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Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium

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I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other apps but photoshop no. Any ideas?

I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
Any guidance would be great.

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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Creative Cloud shuts down

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