Creative cloud software not opening up and installer is greyed out?

My Creative Cloud software is not loading up and the desktop installer is hanging and appears greyed out at the top of the screen. Can't get through on the phone or the chat line.
anyone have any ideas please.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Similar Messages

  • My Creative Cloud is not opening

    My Creative Cloud is not opening, it will either be a white screen or just my background

    Please follow the steps mentioned below
    WIN 7 and 8 (64 bit):
    Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    WIN 7 and 8 (32 bit):
    Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    App doesn't open | Progress wheel spins continually
    creative cloud is blank window why?
    https://forums.adobe.com/thread/1235026
    Regards
    Rajshree

  • The application "Creative Cloud" is not open anymore.

    I try to open the creative cloud app and just see this (  The application “Creative Cloud” is not open anymore.)

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Is it possible to use the fonts I have in my Mac Font Book with Creative Cloud software, such as Illustrator and Photoshop?

    Hi Kyley,
    Syncing fonts from CC is a feature of Typekit. However, fonts that you've installed manually on your system will be available in all your apps. You won't need to sync them.
    I hope that helps. Let me know if you have any further questions.
    Cheers,
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  • I have purchased & downloaded Adobe 6 (standalone,not CC}  Panorama and HDR are greyed out and not useable?  Appreciate any words of wisdom

    i have purchased & downloaded Adobe 6 (standalone,not CC}  Panorama and HDR are greyed out and not useable?  Appreciate any words of wisdom

    Your parental controls are likely restricting you:  Settings>General>Restrictions, then toggle to "ALL" on shows/movies etc

  • I need to delete Creative Cloud software from my PC and install on a new iMac.  What do I do first?

    I have had a Creative Cloud membership for several years and have installed all the related software on my PC.  I recently purchased an iMac and will be decomissioning my old PC.  What steps do I need to take to deactivate and unistall the software on the PC so I can install on the iMac?  I will be wiping the C drive in the old PC when I have moved everything I need to the Mac.
    Also, I will be installing Parallels on my iMac and installing Windows 7 Ultimate as well, so the I can install Windows only programs I use that are not available for the Mac.  Are there any Windows versions of the Adope Create Cloud software that don't have a Mac equivalent?  Does it matter if I use virtual vs. bootcamp?
    Thanks!
    Scott

    Scott if you are trying to install the Adobe Creative applications included with your Creative Cloud Membership then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • The creative cloud is not opening on my computer, what do I do

    I had to uninstall then re install the creative cloud software, after doing so It worked well, but now it is not opening at all, what do I do

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • My creative cloud will not open.

    I am on a limited free trial trying to learn photoshop, illustrator, InDesgn etc.before I make the decision to buy it, It is ridiculous that it just won't open and this is the third time.  I'm not sure, maybe it is my computer but the load circle comes up for about a second then goes away and it never opens.  How do I fix it so I can use the final days of my trial and is this going to be problem if I buy it?

    App doesn't open | Progress wheel spins continually
    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

  • Creative cloud app not opening

    Today I am trying to install creative cloud on my computer. I have the latest versions and the computer is updated,
    Only recently I have added the Airport extreme to the router network.
    Think it has something to do with it but not sure.
    Does anybody know?
    Thanks a lot!

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Creative Cloud does not open

    I successsfully installed creative cloud on my desktop, but it will not open.  I get a message saying it unexpectedly stopped working, it is closing, and a message has been sent to see if the problem can be diagnosed.

    Marilyn_lydic which operating system are you using exactly?  Do you receive any specific error messages?  Have you tried removing and reinstalling the Creative Cloud Desktop application?

  • Creative Cloud will not open on Mac

    I downloaded the free trial of Creative Cloud on my Macbook Pro but when I go to open the app it says its loading then suddenly disappears.

    if you have mavericks os, uninstall your cc app, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    if you don't have mavericks, what os?

  • CREATIVE CLOUD WILL NOT OPEN

    I HAVE CC ON MY DESKTOP AND LAPTOP.  IT SHOWS UP ON MY LAPTOP AND WORKS FINE.  IT SUDDENLY DOES NOT OPEN ON MY DESKTOP. AND CAN NOT PROMT IT TO OPEN

    Hi Carl,
    Kindly try the steps mentioned in the link mentioned below.
    Why won't Adobe Creative Cloud Open?
    Thanks,
    Atul Saini

  • Creative cloud desktop not opening (seems to crash)

    Hi all,
    yesterday I opened my creative cloud dekstop app and it asked me to update, So I did.
    Running a Macbook Pro retina late 2013 with Yosemite 10.10.2.
    Since the update the program wants to open and I see the CC sign in my menu on top but then it disappears.
    The program won't open and nothing seems to work.
    I tried:
    deleting the OOBE file in the library of adobe and then reopening/reinstalling, only reinstalling, rebooting, but all fails.
    Any Idea how I can solve this? I've been searching forums and websites but nothing really does the trick...
    Kind regards,
    Tom

    I'm having a very similar problem Tom. And unfortunately, I haven't found any help yet either.
    If you find out anything useful, please let me know, and I'll do the same.

  • Creative Cloud is not opening on my Mac 10.7.1

    Hello, I just downloaded Creative Cloud on my Mac running 10.7.1 so that I can install AI. The CC installation went fine, but it isn't opening from there. I see the CC icon appear in the toolbar on top briefly, but disappears after 5 - 7 seconds. Can you please help me out? Thank you so much!

    Please check these:
    1,CC applications close immediately after launch
    2.https://forums.adobe.com/message/5665933
    3.http://blogs.adobe.com/crawlspace/2014/06/2014-release-of-photoshop-cc-faq.html
    Please let us know if it worked.
    Regards
    Rajshree

  • My Creative Cloud 2014 not opening after the latest update on windows 8?

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    CC 2014 is version 15 of Photoshop  CC is version 14 of Photoshop the are separate versions of Photoshop,  If you are having problems and want to address the problems the you need to supply more it crashes
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM
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