Creative Cloud sounds like an application you use on the inernet, is it?
Will I have to use photoshop, flash, premiere etc. on the internet? What exactly is "Creative Cloud"?
The programs are downloaded FROM the Cloud, they do not run ON the Cloud
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
Similar Messages
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How do i install lightroom from adobe creative cloud if my adobe application manager doesnt have it
i just got the adobe creative cloud and my adobe application manager doesnt have the option to install light room and more apps that the cloud has
Simple answer: If it doesn't show up, your system doesn't support it. refer to the tech specs on the product pages and verify the system requirements.
Mylenium -
I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
I use a PC and I would like to cancel my creative cloud anual plan. Can you help me?
Hi,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
You may also refer to the help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena -
My hard disk got reformatted recently, please advise how to re install creative cloud and related desktop application like LR & PS on the same machine.
Hello,
to reinstall CC shouldn't be a problem. You could download all the programs you need in the "try" Version from Adobe's download website. Because you have all needed serial numbers and so on, you can change your programs into "real" versions.
Maybe it'*s necessary, that you have to activate/deactivate pleae have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Good luck!
Hans-Günter -
I am a creative cloud member , why can't i use 2014 cc ? it should pay money again ?
William Huang in what way are you unable to use the CC 2014 versions of the Adobe Creative products? For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank youPlease refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree -
I'm using a Mac. I "upgraded" to LR5 from LR4. I do not want to be a member of the "Creative Cloud". I just want to use the software I purchased, specifically to upload to my SmugMug account. Is there a way to use an add-on to do this? Aperture and LR4 were easy but I'm finding it impossible without subscribing to CC.
Sorry, maybe I don't understand, but why do you feel compelled to subscribe to CC if you already have a permanent Lightroom 5 licence?
For the SmugMug plugin, a simple Google search ("smugmug lightroom plugin") gives this link to download the plugin: http://help.smugmug.com/customer/portal/articles/121321
Another way is to click the button "Find more services online..." in the the Publish Service section of Lightroom, and to search for SmugMug in the Adobe Add-ons portal; you will find a link to the latest plugin: https://creative.adobe.com/addons/products/1755 -
I am using Adobe Creative Cloud, I go into Apps and I get the error message undefined. I cannot download anything. I try to refresh application, nothing. I can even see what I downloaded previously. I am using windows 7, 64 bit.
This worked fine for me for until this morning.I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.
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hi, I am trying to find out a bit more about creative cloud... I currently use PS5 extended... I have it on my desk top at home but travel often and use a pc. which does not have PS5 because it is licensed to mac... So i am now thinking of using the cloud... will i be able to use it on both computers? and will it work if there is slow or no internet?.
Here are some links to general information. IF you have specific questions feel free to ask...
Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html
Creative Cloud / Common Questions
http://helpx.adobe.com/creative-cloud/faq.html
Creative Cloud Plans
https://creative.adobe.com/plans -
my Creative Cloud .app seems to be corrupted and I cannot update or download additional software.
how I download a Creative Cloud .app (it is not available on the website)You can download Creative Cloud App using below link.
https://creative.adobe.com/products/creative-cloud
What exact error message you are getting? -
Creative Cloud Student and Teacher Edition .I use the Macbook.I got the mail that said my order was checked,but I don't get the number.So I still use trial.Hoe can I change my character into member?
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
None of my apps on my creative cloud will let me download and use them
none of my apps on my creative cloud will let me download and use them
Dear Alison
Please provide a note of the error message that you are receiving during download of apps. Have you recently updated your version of the Cloud app? Has anything else changed? -
Are Creative Cloud apps like InDesignCC and PhotoshopCC compatible with same in CS6?
Are Creative Cloud apps like InDesignCC and PhotoshopCC compatible with same in CS6?
If you mean the resulting files - no, InDesign CC files will not open in CS6. You need to explicitly save them back to the CS6 format from ID CC with all the sideeffects like potentialyl screwed up formatting. PS is a different matter. As long as PSD files are saved with maximum compatibility they will open up in pretty much any version of PS.
Mylenium -
I have verified with at least 5 other people that all their applications are down and no one can sign in to the creative cloud on their desktop. I am experiencing the exact same thing. It started with Lightroom and then just stopped. I was able to just log into photoshop, but i can confirm lightroom is def not working any longer after the upgrade 2015 the other day. its horrible.
I can still launch applications, but for some reason the CreativeCloud app is hung on a network request.
I was able to force quit the Creative Cloud app, then relaunch it, and it is working.
Lightroom and Photoshop launch, but LR is hanging for about 20 seconds in the splash screen (when it normally does not).
So yes, there appears to be some sort of network/server issue with Creative Cloud right now.
But I can't find any errors listed in their status pages, so it may only be a slowdown due to a network issue outside the servers. -
Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup
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