Creative cloud stops installing halfway through

once i download the installer, everything seems fine... i "double click to install" and at first it seems fine, but then the installer just disappears, and clearly nothing was downloaded.

Hi crystall1995,
Please refer the following help document and try the steps provided.
Error "Failed to Install" Creative Cloud Desktop application
Hope this helps.
Thanks and Regards,
Sumit Singh

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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6375265#6375265
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