Creative Cloud Storage Question

My folder is saying that it has reached its storage limit of 20gb but I only have 1gb in there. What am I doing wrong? Please help!

You can use the Select All check box at the top to select everything in the Archive for Permanent Deletion.
If it takes a while just go ahead an open a new browser/window tab and continue other work such as adding new files, creating folders, etc.

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Problems with Creative Cloud storage (again!)

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
HOLD THE FRONT PAGE! I just opened my CC storage in a browser and tried to drag and drop the troublesome files directly. And it worked! So maybe the problem is with the CC app. (I have tried uninstalling and re-installing it numerous times). So dragging and dropping is a fix, but not very practical since you cannot drag and drop folders, so you have to create all the folders in the browser version and then drag the files as required.
Anyone got any ideas?
iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
(for windows users)
1 - Start menu
2 - Go to Computer - OS ( C:) - Users - "Your Name"
3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
4 - Right click on the source folder - (Pics, docs)
5 - Select copy
6 - Right click on Creative Cloud Files
7 - Select Paste
This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
Hopefully this will save some folks the Head - desks it caused me.

Is Creative Cloud storage a good solution if multiple people have to work on a file?

I am trying to use Creative Cloud storage so that, for instance, a colleague can open an inDesign file from their own workstation, make some simple text edits, and re-save it.
If everyone involved has desktop syncing, is this a workable way to use Creative Cloud Storage? Does syncing work so that the Could Storage would update my local version? Or would I have to download the latest version each time, then work on it, then re-sync?
If this isn't a good way to go about things, does anyone have a better suggestion?
Thank you.

Hi Callofthegame,
One could share a file with others, but each user would have their own copy for their account (which they could in turn share back to others if they wanted). So it wouldn't be a single instance of the file being edited by multiple individuals. Adobe Drive might be closer to what you are looking for - http://www.adobe.com/products/adobedrive.html?promoid=JIKTG
Hope that helps,
- Dave

Creative Cloud storage on mobile device?

Is it possible to view/access files from your creative cloud storage on a mobile device i.e. smartphone, tablet? If so how do you do it?

houbly14,
Yes it is. You need to simply login to CC website from any of the browser present on your device.
Hope that helps!

I am planning buy an individual package of adobe creative cloud. my question is whether single license in enough for two of my system?

I am planning buy an individual package of adobe creative cloud. my question is whether single license in enough for two of my system?

Hi Elbethel and John,
A ccording to New End User License Agreement, You can install any Adobe License be it CC or CS6, on two machines.
Which means your CC can be active on two machine at a time, but you can not use both machine at the same time.
I hope it helps.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

Hi, How much creative cloud storage can I purchase in addition to the existing 20Gb

Hi,
How much creative cloud storage can I purchase in addition to the existing 20Gb & what are the various plans & fees?
Regards,
Iain.

Individual CC allocates 20GB of space. If you want more space you can buy CC for Team with one seat as each seat provides you 100 GB of space.
Membership plans: Pricing | Adobe Creative Cloud
Regards
Rajshree

Can my design colleagues use Bridge to connect to my Creative Cloud storage?

I work with other designers who consume my work, Illustrator and Photoshop files, into InDesign. Is it possible for them to add my Creative Cloud storage to their Bridge so that I can publish and they can link to my work directly from there?

Great idea but this is not currently possible. Improved sharing and collaboration features are on the roadmap.
Feel free to create an Idea detailing what you would like to see. If you have not created an Idea before you can do so from the New menu. Other customers can then vote on your Idea and add their feedback to it.

How I can load images from Creative Cloud storage in photoshop plugin, created in Extension Builder 3 with use html5/css/js?

How I can load images from Creative Cloud storage in photoshop plugin, created in Extension Builder 3 with use html5/css/js ?

At this point there is no API for accessing the cloud storage outside Adobe's own closed loop.
Mylenium

Creative cloud storage space question

Signed the plan for photographers how many gb of space I get the creative cloud?

Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs

How much Creative Cloud storage comes with Student and Teacher Edition?

Hi!
I work for the art college called the Maryland Institute College of Art, and I was recently asked a question that I don't have the answer for.
Basically, I'm wondering why my (and the student who asked me) only show 2 GBs of possible storage in our Creative Cloud accounts, when I believe that we should be getting 20 GB with the licensing agreement that MICA has signed up for.
If somebody could help me understand what's going on here, that would be fantastic.

I found out that the standard student/teacher edition has 20GB of storage: Amazon.com: Adobe Student & Teacher Edition Creative Cloud [Digital Membership]: Software

Access Multiple Creative Cloud Storages

Currently, I work at home and at work (duh).
Both, I and my place of work own separate subscriptions to CC. However, as you can imagine, I often work on the same file (say a FLA file) both at work and at home.
So the question arises, will we ever be able to create a link to authorize access to another CC [online] Storage through the new File Sync feature in the latest version of the CC desktop program.
The reason I ask this is some of the files I work with are multi-gig in size and may fail to upload via the web-browser option currently available.
The only other option is to sign out of the CC of the 'work sub' and sign in with my own personal sub; then remember to sign out before leaving. This option is much more likely to fail and end up with me calling Support to unlock the license (from activating and deactivating in a short period of time).

Hi there,
Adobe's Creative Cloud uses a new identity-based licensing model which means only one subscription per Adobe account. You will want to look into the Creative Cloud Team Ready offer.
The Team Ready offer is a 12-month term based TLP (Transactional Licensing Program) offering that consists of immediate access to CS6 Master Collection and Adobe Photoshop Lightroom via ESD (Electronic Software Download). Customers of the Creative Cloud Team Ready offer receive ongoing value over time, including access to new Adobe tools, services, and applications as the offerings become available, including Adobe Edge, and Adobe Muse. You pay the same price as the Creative Cloud Team offering and will be automatically transitioned to the Team Membership when it is available later this year.
Check out this page for more information:
http://www.adobe.com/products/creativesuite/companies.html
To find a reseller, use this link. The reseller will be able to answer specific questions about pricing.
http://partners.adobe.com/resellerfinder/na/reseller.jsp
Michael

Is it still possible to use Creative Cloud storage after trial is up

hi i have buy adobe proto for my android when i open it the cloud for my proto i see that i have 2gb limit on the cloud whats happen when the trial its done can i youse the app. and can i upload it also to the cloud.

Yes! Even when your 30 day trial is up, you will have up to 2gb of storage on the creative cloud. However, you will not have access to all of the programs that are available on the cloud. That is the free version that you can use to upload your files from the Adobe Touch Apps, or whatever else you'd like!
Hope this helps!
Julia

How to access creative cloud storage?

Hello,
I am new to the Creative Cloud and cannot seem to find how to access the 20gb of storage offered with the plan. I may have missed it, but is this available with the monthly plan? If so, where does on access this?
Thank you,
Mark

For more information on how to upload or sync files to your available CC storage, start here: Creative Cloud Help | Browse, sync, and manage assets
Thanks,
Elba

Adobe creative cloud storage limit

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I'm hesitating to subscribe to the creative cloud for the same reason - unknown cost of cloud storage. I just found the information in the "Adobe Creative Cloud" and it would be great to get confirmation:
"For 1,79€/1,99€ per month additional 20GB can be subscribed as an in-app purchase with booking on the iTunes account."
So I can add 100GB for extra "10€" per month?
Regards
Sebastian

I would like to know if there is a way to disable Creative Cloud Storage

I need to make sure that the users that are using the Team Creative Cloud cannot upload our content to Adobe's servers. I know that there is the option to tell everyone not to use it, but I need to make sure that the functionality is turned off just in case that data is uploaded.

Hi Jhicks4028,
Disabling the online storage for team members is currently not an available feature, but it is something that others have requested and becoming a common feature request. I created a feature request idea thread here:
http://forums.adobe.com/ideas/2853
Please add your vote and any comments you would like to see included as far as how this feature would work or benefit your company.
Thanks,
-Dave

Creative Cloud Storage Question

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