Creative cloud student edition question

If I subscribe for student edition of creative cloud for one year now but graduate this July, will I still receive the discounted rate for the rest of the year?

Yes, the pricing will not change for the rest of the year.

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Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

Hi.
I had PhotoShop CS6 trial, which expired.
I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
I am prompted to purchase the product to extend it, or type in the product's serial number
(I never received a serial number.)
I paid for Creative Cloud and have an order number, I should not be having this issue.
I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
Curonda in Milwaukee, WI.

Hi.
The trial expired 2 weeks ago - Monday.
I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
I purchased it twice thinking 1 purchase did not complete.
I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
Miss Curonda
...Remember, happiness is not a mood its a decision.
Date: Thu, 25 Oct 2012 05:59:51 -0600
From: [email protected]
To: [email protected]
Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
Curonda,
Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
Thanks
Nikhil
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If I bought the creative cloud student edition today can I exchange it for something else?

Please read
To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

From the Adobe Website:
If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

My hard drive was wiped and when I try reenter my code, it does not let me redownload my creative cloud Student edition.

go here, sign in and retry downloading, Adobe: Creative, marketing, and document management solutions

Another adobe creative suite student edition question

hi,
i recently bought adobe creative suite 4 design premium at the apple education store for 419 dollars (before i realized it was cheaper from adobe). i looked at adobe.com and it says the "student edition" can be used commercially.
my question is: nowhere on the apple store does it say this is the student edition. The packaging says, "for educational individual use only," and was a shrinkwrapped case. i still had to submit my school id for verification for my serial number. i called adobe customer support as well as the apple store and neither seemed to know what i was talking about. is there any way to know whether my edition is the student edition and able to be used for commercial use?

I have spend countless hours waiting for an Adobe Cust Svc Rep to answer my call, (should have reached out sooner) trying to find out if you can use either version for education and commercial use, by either I mean any of the CS4 suites education or academic, (I believe the education version is the $399 one and the academic is the $599 -- it couldn't be any more confusing than it is) -- I was wondering if the statement you made is still correct today (things change so quickly). Thanks for your help.

Does Creative Cloud Student Edition include Story Plus?

I've got the CC Student edition through my school, and on the creative cloud desktop site, Story Plus is shown as one of the programs included. However, when I choose it, it signs me into Story Free.
Is this just a bug, or was I misled by the Creative Cloud app listings?

Hi essentiallynate,
Please refer the thread: http://forums.adobe.com/thread/1042849.
Regards,
Romit Sinha

Creative Cloud student app

I can't seem to find the answer to this. If I subscribe to the Creative Cloud Student Edition, will I be able to get the applications like dreamweaver, muse, after effects and such? I went to the Student Edition page and it only says, "the all-new Photoshop CC, Illustrator CC, InDesign CC, and Premiere Pro CC." What's the difference between the Student Edition and the Regular 49.99. I Just want to confirm if I get all the applications in this bundle, before I buy it today. Thank you.

Adobe Education
Start here https://creative.adobe.com/join/edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/products/creativecloud/buying-guide-education.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

How do I change from an Online Creative Cloud Student and Teacher edition (one-year) to Adobe Creative Cloud for ETLA

I received a redemption code for Adobe Creative Cloud for ETLA from my school and signed up with the redemption code but now it is saying that I only have Online Creative Cloud Student and Teacher edition (one-year). What can I do to change it to the Adobe Creative Cloud for ETLA that I need for my college courses.

I do not understand your issue, ETLA is just a educational form of CC, you have redeemed CC using redemption code on Jan 20, 2015, it valid for an year.
Are you talking about how to use it offline as desktop app, then you can use the CC without internet for up-to 90 days, you need to log in once in 90 days to keep the CC active.
Hope this answers your question.
Regards
Rajshree

How do I update my Creative Cloud Student and Teacher Edition (one-year) now that I am no longer a student? It is about to expire. Thank you.

How do I update my Creative Cloud Student and Teacher Edition (one-year) now that I am no longer a student? It is about to expire and I need to continue working on Photoshop and InDesign, among others. Is there a way for me to update my package, and if not, what should I do to keep my CC running? Thank you.

Hello jeannelouise,
first I'll use the conditions in German language:
"Frage: Können Schüler/Studierende oder Lehrkräfte die Student and Teacher Editions nach dem Abschluss bzw. nach dem Ausscheiden weiterverwenden?
Antwort: Ja. Jede berechtigte Person kann eine Adobe Student and Teacher Edition weiterverwenden. Die Adobe Creative Cloud kann für die Dauer des Abonnements weiterverwendet werden."
What means something like:
"Question: Can pupils/students or teachers continue using the Student and Teacher Editions after graduation or after leaving?
Answer: Yes. Any eligible person can use Adobe Student and Teacher Edition. The Adobe Creative Cloud can be used for the duration of the subscription."
Hans-Günter

I brought a Creative Cloud Student and Teacher Edition (one-year) can I install on two computers?

I brought a Creative Cloud Student and Teacher Edition (one-year) can I install on two computers?

Welcome to the forum.
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
http://www.adobe.com/products/creativecloud/faq.edu.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
There is also a forum for general Creative Cloud questions:
http://forums.adobe.com/community/creative_cloud

Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition

I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
"Submit your proof of eligibility when you place your order. If you have a pending order, go to My Orders in your Adobe account, and click Submit Proof."
However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.

Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof.

Help with Download error in Creative Cloud Student and Teacher Edition

I have been paying for the Creative Cloud Student and teacher editions of the Adobe suite. I have two laptops. The cloud application installed fine in both, but I could not download the apps into my preferred machine, receiving a "Download Error" for my pains. The other laptop, with its small memory size, was not suitable for the programs and has recently crashed and passed on! So now I'm still left with half of my year's commitment to go and have still not been able to benefit from the programs. i have tried every which way to get them on my main computer, taking advice from the net but to no avail. This is all I get:

Hi Deian,
Are you on a managed network. Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Can I get product key for older versions of Illustrator with Creative Cloud Student and Teacher edition

I have purchased the Creative Cloud Student and Teacher edition and I now need to install illustrator on Windows Vista. All the new versions are not available for Vista. I have managed to find older versions for download but it is asking me for a product key. Is it possible to get the product keys for older version with Creative Cloud Student and Teacher edition?

You cannot purchase older versions of Adobe software thru Adobe. If you have a full subscription you can acquire the CS6 version thru that. I have had CS6 running on a Vista system for years without problems.
Download previous versions of Adobe Creative applications -
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

Is use of Lightroom Mobile included with Creative Cloud Student and Teacher Edition?

I am enrolled in the Creative Cloud Student and Teacher Edition. However; Lightroom 5.4 on my mac says I can only use Lightroom mobile for a 30 day trial period. It seems to me my Creative Cloud membership doesn't entitle me to the use of Lightroom Mobile. Is this indeed the case?

http://www.adobe.com/products/lightroom-mobile/faq.html
Does Lightroom 5 include access to Lightroom mobile?
Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.

Creative cloud student edition question

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