Creative Cloud Subscription - Application & AAM Updates - What's manual & What's not?
This may seem a silly question, but I'm finding updating apps more complex now that I have Creative Cloud membership -- or at least it seems more complex.
Questions
The question is, what updates come through AAM and what updates must I go to adobe.com, download, and install outside of AAM?
It seems that if I install outside AAM, AAM could be lost in a state of not knowning what Creative Cloud apps I install (getting out of sync showing "Install" when something already is "Installed").
Then there are security updates (like the current certificate issue for Windows users) -- are these handled by updates coming through AAM or do I go to the website, download, and install.
And what about AAM itself? Do I manually (go to adobe.com, download, then install) install updates for it? Or does it automatically udpate?
Add to this a perceived need to "uninstall" apps before updating (or maybe that's not necessary??) and its quite unclear what "I" take care of updating and what "AAM" automatically updates.
AAM Feature Suggestions
It may be helpful to consider a couple features for AAM that might help clarify things.
Add the version # of each "Installed" item to the list of applications.
Add an "update" link (button) to the right of each "Installed" item if a newer version exists. The link would manually trigger updates for those apps that don't do an "automatic" AAM update by taking you through the proper paths to keep AAM in sync with what's installed (assuming here we're talking only of Creative Cloud apps).
These last features are possible solutions for quirks I've noted so far...
Give users the opportunity to set the install path before the first install
When you first install AAM, it doesn't allow you to set the desired install path for the very first install. Which means that first application is always going to install in the default location. You can only set the preference after that first app.
So in order to put that app where you want it you'll need to uninstall it then reinstall it (I think?), when it could have been installed in your desired location if you had a chance to set that before that first install.
Remember the install path preference
The AAM also seems to "forget" the desired path. When you go to AAM sometime after having installed apps, it seems to lose that preference -- the value in the dropdown is empty. So, each time I enter it again -- just in case I want to install another app.
Overall I like the products in the Cloud. But need some clarity so I can avoid update pitfalls.
Thanks to anyone who can shed some light on the updating processes!
-Bonnie
Bonnie thank you for the feedback. Feel free to also document your feedback at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
As for your initial question I would recommend you choose Help>Updates from one of your point product installations. This will trigger the update portion of the Adobe Application Manager which will not only update AAM but also any applicable updates to your software.
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Adobe contact information - http://helpx.adobe.com/contact.html
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Thanks for the suggestion but I have attempted this many times to no avail. As I said in my original post, "I have researched this problem on this forum and the Adobe site and believe that I have tried everything over the past week."
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Maybe look at this thread:
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Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
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appdata
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Mac :
1) Right click on Finder icon and select "Go-To" Folder option.
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~/library
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Once you had deleted opm.db file , launch Creative Cloud desktop application and check. -
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Remove Creative Cloud Desktop Application
What's up Group!
Can someone please tell us how we might go about removing the Creative Cloud Desktop Application?
It simply does not work.Tells us everything is up to date when its not.
We get better results using the Help > Updates menu in each program. The old Adobe Application Manager (7.0.0427) works like a charm!
We didn't even know there was an Indesign 8.0.2 update and a 9.1 update until we accidentally used the menu option.
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Read the section about removing (or renaming, if you want to retain a backup copy) the "OOBE" folder and files within. These files keep track of all installations and their whereabouts on your system. They will be recreated upon 'freshly' logging in again. Oh wait, before you rush off to do this trick: quit all Adobe applications, log-out your CC account, and then go and give it a try: http://forums.adobe.com/thread/1002729
Most Adobe Helpdesk staff would kindly tell you to first completely de-install all Adobe applications, run the Adobe Cleaner tool, and then continue to that OOBE step. But I've heard of numerous sitautions being resolved with just ditching that OOBE culprit. But don't hold me responsible for any bigger mishap... -
Unable to sign into Creative Cloud Connection or AAM
Can't sign in to creative cloud connection or adobe application manager
when i enter email and password and click sign in application crash
Process: PDApp Re: Creative cloud subscription renewal problems
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 7.0.0.233 (7.0.0.233)
Code Type: X86 (Native)
Parent Process: launchd Re: Creative cloud subscription renewal problems
User ID: 501
Date/Time: 2013-03-15 17:12:57.488 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1135 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 929 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: CEB050FE-38B5-C2DC-6864-1900B63DF831
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 Re: Creative cloud subscription renewal problems -/- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-000000000004c000 Re: Creative cloud subscription renewal problems r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x92eeda8b objc_msgSend + 27
1 CCMNative.dylib 0x0bfa3364 OSXMLParser::addChildToNode(void, void) + 100
2 CCMNative.dylib 0x0bf2ac71 getPrefFromOPM(MessageObject const&) + 2385
3 CCMNative.dylib 0x0bfa6732 0xbf22000 + 542514
4 CCMNative.dylib 0x0bfa65a9 Applet::executeMethodWithMessage(MessageObject&) + 147
5 CCMNative.dylib 0x0bf32242 processMessage + 115
6 com.adobe.PDApp 0x0000ff42 0x1000 + 61250
7 com.adobe.PDApp 0x000036f8 0x1000 + 9976
8 com.adobe.PDApp 0x00003535 0x1000 + 9525
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10 com.adobe.ape 0x024437f7 APEStreamWrite + 83047
11 com.adobe.ape 0x0244a56d APEStreamWrite + 111069
12 com.adobe.ape 0x0244c96d APEStreamWrite + 120285
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152 com.adobe.PDApp 0x00006ad2 0x1000 + 23250
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Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98d769ae kevent + 10
1 libdispatch.dylib 0x90411c71 dispatchmgr_invoke + 993
2 libdispatch.dylib 0x904117a9 dispatchmgr_thread + 53
Thread 2:
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1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
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6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
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8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
2 libsystem_c.dylib 0x904f5095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x0660389f APXGetHostAPI + 2633967
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Thread 4:
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Thread 5:
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1 libsystem_c.dylib 0x9046f280 pthreadcond_wait + 833
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6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x0661ca5e APXGetHostAPI + 2736814
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06792028 APXGetHostAPI + 4266104
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98d737d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98d72cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x97056f89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9705c96f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9705c02a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x9705be9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x987dc63a +Re: Creative cloud subscription renewal problems + 395
7 com.apple.Foundation 0x988407c8 -[NSThread main] + 45
8 com.apple.Foundation 0x9884074b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
10 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98d75be6 __select + 10
1 com.apple.CoreFoundation 0x970a0660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
3 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x0661ca5e APXGetHostAPI + 2736814
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x98d758e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9046f2e9 pthreadcond_wait + 938
2 libsystem_c.dylib 0x9046f572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06603867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06791f88 APXGetHostAPI + 4265944
5 com.adobe.ape.engine 0x0660398e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x066039f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06603b16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x9046a5b7 pthreadstart + 344
9 libsystem_c.dylib 0x90454d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x98d760ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9046d0ac pthreadworkq_return + 45
2 libsystem_c.dylib 0x9046ce79 pthreadwqthread + 448
3 libsystem_c.dylib 0x90454d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x988080a7 ebx: 0x988080a7 ecx: 0x95d3f5ce edx: 0x0c758b5b
edi: 0x00000000 esi: 0x0040be80 ebp: 0xbfffa668 esp: 0xbfffa644
ss: 0x00000023 efl: 0x00010282 eip: 0x92eeda8b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
0x1000 - 0x4bfff +com.adobe.PDApp (7.0.0.233 - 7.0.0.233) <0AC47BE3-1495-34B6-9248-336055BFEB85> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x55000 - 0x5cffb +com.adobe.ape.shim (3.4.0.25376 - 3.4.0.25376) <9EE70820-4EC3-178A-30C8-06901D935FB3> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0xd7000 - 0xe4ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x740000 - 0x7c0ff6 com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x2300000 - 0x23fdfff +AdobePIM.dylib (7.0.0.233 - 7.0.0.233) <01D74D1B-4A3A-3F72-8F65-D6CAA89065EB> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x2410000 - 0x2464ffb +com.adobe.ape (3.4.0.25376 - 3.4.0.25376) <FBEBA196-DDFC-9B05-440A-1F958439AE2D> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x634b000 - 0x7293ff3 +com.adobe.ape.engine (3.4.0.25376 - 3.4.0.25376) <96667959-C06E-7991-A74F-C84FDE0D7838> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0x748f000 - 0x753afff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x7824000 - 0x7829fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <081467DA-1F55-3C0C-8081-062A985F36B7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x7858000 - 0x78b0fff +com.DivXInc.DivXDecoder (6.8.4.3 - 6.8.4) <26A406B3-E4BC-C6FF-8F28-A99FFEB5CF2D> /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x78d4000 - 0x78d7ffb +com.divx.divxtoolkit (1.0 - 1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x9b9e000 - 0x9bb0ff7 +VulcanBridge.dylib (7.0.0.124 - 7.0.0.124) <5DE164B2-C104-36CB-8DFD-9BDEBBDD67B2> /Applications/Utilities/Adobe Application Manager/*/VulcanBridge.dylib
0x9f51000 - 0xa00fff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xa500000 - 0xa50efff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xa512000 - 0xa524ffd libTraditionalChineseConverter.dylib (61) <519CAA3F-715E-3CAE-B158-57EC95D916B1> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xbf22000 - 0xc1bcfeb +CCMNative.dylib (7.0.0.237 - 7.0.0.237) <F6FDC214-6FAC-3EA4-9437-B9931A3F4828> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0xc900000 - 0xcc1aff3 +com.adobe.AAM.AdobeUpdaterCoreFramework (UpdaterCore 7.0.0.42 - 7.0.0.42) <D5175648-1837-3BE2-8C2F-D119C19934EB> /Applications/Utilities/Adobe Application Manager/*/UpdaterCore.framework/Versions/A/UpdaterCore
0xcd3a000 - 0xcf11ff3 +adobe_oobelib.dylib (7.0.0.27 - 7.0.0.27) <834A0967-922C-39A5-B5B4-4FD672C26BC6> /Applications/Utilities/Adobe Application Manager/*/adobe_oobelib.dylib
0xcf2b000 - 0xcf98ffb +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <82DA9279-45D2-AD40-C86C-F5A94B9DAAFF> /Applications/Utilities/Adobe Application Manager/*/LogSession.framework/Versions/A/LogSession
0xd200000 - 0xd2e1ffb +P6Native.dylib (7.0.0.124 - 7.0.0.124) <9942D4AD-EB08-3AEE-B8D6-FF7D9EAE7A81> /Applications/Utilities/Adobe Application Manager/*/P6Native.dylib
0xd2f2000 - 0xd3c5ffb +IMSLib.dylib (7.0.0.11 - 7.0.0.11) <C64342C7-1F03-3D94-8F23-57B7387A6DB9> /Applications/Utilities/Adobe Application Manager/*/IMSLib.dylib
0xd3d7000 - 0xd495fe7 +axlib.dylib (7.0.0.27 - 7.0.0.27) <81457238-ED07-30E6-B856-6DA783960820> /Applications/Utilities/Adobe Application Manager/*/axlib.dylib
0xd4a2000 - 0xd596ff3 +adobe_upgrade.dylib (7.0.0.27 - 7.0.0.27) <7FC56526-D546-37B3-A743-C55CF6CDEC01> /Applications/Utilities/Adobe Application Manager/*/adobe_upgrade.dylib
0xd92d000 - 0xd945fff +VulcanMessage.dylib (3.0.0.783 © 2012 Adobe Systems, Inc. All rights reserved. - 3.0.0.783) <2EB92863-7139-A8AD-CE3A-8B30D9C91F29> /Applications/Utilities/Adobe Application Manager/*/VulcanMessage.dylib
0xd968000 - 0xd98fffb +ServiceManager-Launcher.dylib (389) <4EEAF886-0B48-9FF4-BE65-41E222123A50> /Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib
0xfda6000 - 0x10320ff7 +Webkit.dylib (1) <58911BAD-1F9E-F215-6FB5-E62897218074> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Versions/A/Libraries/Webkit.dylib
0x8fe9e000 - 0x8fed0e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9000b000 - 0x9000cffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x90386000 - 0x903abff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x903ae000 - 0x903affff libsystem_sandbox.dylib (220.2) <61A79095-1978-3AAA-B0E0-658BC8E5F045> /usr/lib/system/libsystem_sandbox.dylib
0x903b0000 - 0x903ddffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x903de000 - 0x903e1ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x903e2000 - 0x9040cff9 com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9040d000 - 0x9041fff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x90454000 - 0x90511feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x90512000 - 0x90551ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9058a000 - 0x905ceff7 libGLU.dylib (8.7.25) <0CC1A4D8-C095-3F2B-B55C-FDEBEA0E9CFE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x905cf000 - 0x90a11ff3 com.apple.CoreGraphics (1.600.0 - 331.0.4) <BC041647-FB5A-3D07-A253-F3D34E25BF6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x90a12000 - 0x90a42ff3 libtidy.A.dylib (15.10) <F2F4E000-E305-3089-91E6-3DB0ED07E74A> /usr/lib/libtidy.A.dylib
0x90a43000 - 0x90a60fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x90aff000 - 0x90b05fff libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x90b06000 - 0x90b12ffe libkxld.dylib (2050.22.13) <ED37AAAA-B1C0-3ADF-A897-3D580A845843> /usr/lib/system/libkxld.dylib
0x90b13000 - 0x90b1dffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x90b1e000 - 0x90b93ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x90b94000 - 0x90be0fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x90be1000 - 0x90ffefff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x90fff000 - 0x91091ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x910ac000 - 0x910acffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x910ad000 - 0x910adfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x910ae000 - 0x91114fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x91115000 - 0x91117fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x91118000 - 0x91216ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x91217000 - 0x91327ff3 com.apple.QuickTimeImporters.component (7.7.1 - 2599.24) <3DBEE5E4-4C40-3390-8405-0D9E271084B2> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0x913ca000 - 0x913d4fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x913d5000 - 0x913d6fff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x913d7000 - 0x913e3ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x91421000 - 0x91423ffb libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91424000 - 0x91437ff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x91438000 - 0x91438fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x91439000 - 0x914edfff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x914ee000 - 0x91504fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x91505000 - 0x91511ffa com.apple.CrashReporterSupport (10.8.3 - 417) <A4A45B14-8992-3739-82BC-3C5E5C2686F9> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x91512000 - 0x91645ff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x91646000 - 0x91679ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91e16000 - 0x91e6dff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x91e6e000 - 0x91e71ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x91f2a000 - 0x91f85ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x91f86000 - 0x91f86fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x91f87000 - 0x920e4ffb com.apple.QTKit (7.7.1 - 2599.24) <39CC892D-2874-33FE-BE30-87FE07D875BD> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x920e7000 - 0x9213eff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x9213f000 - 0x92148fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x92149000 - 0x92199ff7 com.apple.CoreMediaIO (307.0 - 4155) <49D36F54-D414-3745-8194-69FC3B632ED3> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
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0x98b02000 - 0x98b10ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x98b11000 - 0x98b12fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98b19000 - 0x98b42fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x98b43000 - 0x98b58fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x98b59000 - 0x98b5cff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98b5d000 - 0x98b6cfff libGL.dylib (8.7.25) <818E3E6B-9B00-3117-8157-9E95CB59A47B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylibHi Mic_halis,
Could you try these:
Recreate the opm.db files
Exit Creative Cloud Connection.
Remove the opm.db file located here: <user>\Library\Application Support\Adobe\OOBE
Restart Creative Cloud Connection and sign in
Note: You can navigate to the relevant <user>\Library folder by pressing cmd+Shift+g, and entering /users/<username>/Library
Also check
Confirm the Proxy settings are disabled if not being used
Test in a newly created user account to see if the behavior occurs in this account as well
10.6 - http://support.apple.com/kb/PH6651
10.7 - http://support.apple.com/kb/PH4600
10.8 - http://support.apple.com/kb/PH11468
Temporarily disable any antivirus or firewall software on the system and see if the behavior persists
-Dave
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