Creative Cloud subscription ask for serial number

I have purchased Creative Cloud subscrption and it ask serial number from where do I locate the serial number for Creative Cloud.

Please try these solutions: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Similar Messages

  • Acrobat X Pro Creative Cloud Subscription Asking for Serial Number

    I have a monthly paid acrobat x pro creative cloud subscription, but it keeps asking me to license my software and input a serial number. The trial period is done, so I cannot use this software that I am paying for.

    Hi Laura ,
    Please refer to the following link to find your serial number .
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    You can log in to Adobe.com with your credentials and you will be able to see the serial number of that particular products under My Products section.
    Regards
    Sukrit Dhingra

  • CC AI one year subscription asks for serial number

    Just got online and got the one program one year CC AI.  did what it said in the email and when i try to open the program it comes up with the trial box and then askes me for a serial number i never got one how do i use my program.  can some one please help me.

    Hi MistyVaykovich,
    Please click on "License This Software" and enter your Adobe ID using which Adobe Creative Cloud was purchased. and it should work.
    Alternatively you may use - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for troubelshooting with the errors.
    ^Ani

  • Photoshop CC shows a screen asking for serial number. How do I fix this?

    We purshased a signature of Photoshop CC, and I already had the evaluation version. Now, when I try to open Photoshop and make login with my Adobe ID, appears a screen asking for serial number. I´m not finding the serial or any other solution to this. Please, it´s urgent! I have tons of work to do

    Hi Ana,
    Take a look at this document and see if it helps:
    Creative Cloud applications ask for serial number
    regards,
    steve

  • Encore CS6 asks for serial number? I have a Cloud membership!

    Why would this happen? I know Encore CC can't work with Premiere CC so i installed Premiere CS6 & uninstalled it and left Encore CS6. NOW ENCORE ASKS FOR A SERIAL NUMBER! Saying it's a demo version!!

    If Encore CS6 in cloud install asks for serial number:
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  • Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? Any ideas how I can get it to work?

    Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? I had a trial version of LR, downloaded the Cloud, every other program works, including trials, but Lightroom does not. Any ideas how I can get it to work?

    Creative Cloud applications ask for serial number

  • Photoshop CC asking for serial number which I do not have. [was: SOS Help please!!!]

    SOS
    Help please,
    I bought an annual subscription to Photoshop,month, worked fine ,now took the payment for the second month,but to enter the program I can't - the program asks for a serial number which I nikogda not received and personally ID just anywhere is not specified serial number ,how to be tell me?????

    Try Creative Cloud applications ask for serial number

  • Adobe creative cloud is asking for a serial number for updates - where do I get this from?

    Adobe Creative cloud is asking for a serial number for updates - where do I get this from
    we have recently Bought 5 x 1 year licences and been using this a month
    Michael

    Hi Mick,
    Please refer to the below link.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Thanks

  • Student version Creative Cloud asks for serial number

    I have paid for Creative Cloud for several months. Now when I try to open Photoshop, Illustrator or something else, it started to ask me for serial number. I've tried signing out and reinstall, but it does't help!

    Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    or
    This is an open forum, not Adobe support... you probably need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]

    I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!

    Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Why is cloud asking for serial number?

    I have subscribed to the Adobe Cloud and I am having issues trying to launch my APPS - one of them was a trial that ended so I clicked the JOIN and paid my fee, now when I try and open the same app it asks the same question, trial ended please pay!!!
    If I sign in it then askes for a serial number!
    please help

    Does this help? http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

    See if the following helps:
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    Please then use your web Browser  address http://www.adobe.com/  and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
    Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
    Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in  using the account that has the subscription the one you used above to Activate Photoshop.

  • Had trial version of Photoshop, now bought CCloud, but photoshop still asks for serial number

    I had downloaded a free trial of Photoshop, it expired, which led me to buy Creative Cloud so I could use it. Now after purchasing it, it keeps saying "trial expired" and wants a serial number, but every other app works ok without having to load a serial number. Also, have been on hold with customer service for well over 2 hours. I've tried uninstalling and reinstalling/downloading Photoshop multiple times (just like the chat help suggested) yet it still asks for serial number since trial has expired to open Photoshop. Help?

    I finally managed to get Customer Support on a Chat line.  There is no registation for CC products but you do have to activate your download/subscription using your Adobe ID and password.  That removes the request for a registration/serial number.
    I am now on line and happy.  Sad it takes so much sweat and frustration to get these simple things done.
    Jack

  • Can't access Adobe After Effects CC - being asked for serial number

    Hi there,
    I've just spent an hour on a very slow customer chat box, and then it cut off.
    The guy gave me one suggestion: delete the database file from AppData > Local > Adobe > OOBE
    It didn't work.
    So, I'm not sure what to do. I can't access my product as it keeps asking for a serial number, but I'm on CC so I don't have one, as far as I know.
    Very frustrating.
    I appreciate any help you could provide.

    Hi TrickNick35 & Nerioo,
    Please follow the steps mentioned in the Kb Article mentioned below .
    CC Asking for Serial # http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Cheers,
    Kartikay Sharma

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