Creative Cloud subscription not recognized

When I log into Creative Cloud, it does not recognize my newly purchased subscription. I have a confirmation number from Sales, but I can't find a place to submit that and get the subscription recognized by my ID. Any suggestions?

Davidp158 the password being requested during the installation process is for an administrator account.  If you enter the same password that you use to log into your computer you should be able to proceed with the installation. 
Once the installation is complete you will then be given the option to sign into your Creative Cloud Membership.
You can find more information regarding the installation and sign in process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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    Is the Adobe ID you are using to post here the same one you are using for your Creative Cloud subscription? The Adobe ID used to post here does not show your subscription or that you have accepted the terms of use by signing in at https://creative.adobe.com. Please email me at [email protected] to confirm about the Adobe ID and share a screen shot of where it shows you are being billed. We will work to resolve the issue.
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    Phone 800-833-6687, Monday-Friday, 5am-7pm PST
    Live chat with an agent: http://tinyurl.com/8kquhso
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