Creative cloud symbol grey in menu bar

I have bought a new iMac and to get it running as fast as possibe I copyed  over my old one. Now the creative cloud in the menu bar is grey and I can't log in. I have tried to uninstall it and reinstall it without success.

Mac migration (or Time Machine) does not always work with Cloud programs
Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • Creative Cloud icon missing from menu bar of my Mac.

    I got a message saying there was an update, and when I clicked it the icon went away. When I open the app manually it hovers on the menu bar, greyed out, then disappears.

    Same here. Got it up and running again by finding the app in the adobe creative cloud folder on my hard drive // acc // creative cloud. Double click.

  • Changing Currency Symbol from the Menu bar to other than €

    I use the Costa Rican colon symbol ¢ (in front of number) as a routine value, as well as the U.S. dollar symbol and it seems cumbersome to select the "Inspector" to make these alternate currency symbols (or any alternate to € symbol). Speaking of the Costa Rican colon, it is represented incorrectly anyway and I don't know how to change the symbol.
    Also, in the pop-up menu of the "Inspector -- currency" all currency symbols show as € and only when a cell is clicked after selecting a currency symbol, does it appear in the cell (not correct, but at least something other than €.
    This is my first hour of "playing with" Numbers. I hope it's not a sign of things to come.

    There are many variations to the symbols used for currency worldwide, please, if yours is wrong let Apple know. The feedback option is under Numbers on the menu bar. This is a user to user forum provided by Apple, not run by them.
    My symbol on the menu bar is $, which is correct and rather common worldwide, maybe a generic currency symbol is used for smaller areas of the world. I know I have the Australian flag rather than a New Zealand one on my menu bar for the international settings. We are obviously too small to have our own
    You can show all currency options in the inspector by changing the Numbers preferences. A quick way of selecting the correct currency in the inspector is to open the list and type the first few letters.
    I'd expect your default would be the same as you have set in the System Preferences > International.
    You could also make a couple of templates for yourself in both currencies and use them instead.
    Numbers is a neat piece of software, keep playing with it and you may well get to like it.

  • Question: Internet Connect and its symbol in the menu bar

    Hello,
    I have set up "Internet Connect" to show its status in the Menu bar. When I am connected, I see the black/gray symbolic radio waves. I have noticed, that this icon is in company with a time counter, when my MAC gets the ip address via DHCP rather than having a static ip assigned.
    On a "DHCP MAC", sometimes this time counter disappears for a moment and gets back after a couple of seconds. During this drop out, the icon with the radio waves remains unchanged which is usually "all black" as I have very good signal strength.
    Does anybody know about the reason/cause for that drop out of displying the time counter? I really would like to know the technical background, as I found out that during those "time counter drop outs", my AirTunes music stream tends to be broken as well. Even though it seems that the signal is still OK (all radio waves in the symbol are black).
    Thx for any hints on that!

    Great, thank you also!
    Also, on interference, through much testing, I find that even one signal can interfere with it's self by bouncing off different surfaces.

  • Creative Cloud desktop greyed out and empty - no access

    After migrating from my iMac to an MacBook Pro I am unable to open creative cloud and any applications.
    I have done a uninstall and followed all the suggestions in the forums however my Creative Cloud desktop Icon is greyed out and is an empty screen when I open it with no option to log in. 
    I can't access any of the apps that I am paying for. Your help and advice would be appreciated asap

    Ok of course I find the answer two seconds after I post a reply..!
    I found out that the Application Manager still had some leftover files in the "Utilities" folder. I deleted the folder and reinstalled Creative Cloud.. did a deleted of the oobe.db file also, but not sure that's what did it, since I've done that solution a thousand times with no success..
    Looking forward to seeing my beloved applications once again!

  • "Sign out from creative cloud" is greyed out.

    Hi
    When I open CREATIVE CLOUD preferences --> General --> account
    "Sign out from creative cloud" is always greyed out.
    I want to sign out from creative cloud and sign in with different adobe Id.
    thanks
    Chandu

    Hi Chandub,
    This might indicate that the Creative Cloud app is not loading completely or doesn't have sufficient user rights to finish loading.
    Are you on Windows or Mac? If you are on Windows, you might try launching the app by using right-click Run As Administrator, if you are on Mac see if the same behavior happens from a newly created admin account.
    There is also an option with the Adobe Cleaner tool to remove all Adobe ID info, option 10.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Hope that helps,
    Dave

  • FF 5 no longer opens pdf in browser window & only fix on offer, Dafizilla ViewSourceWith, won't instal and greys out Menu bar.

    ''locking this thread - discussion is here - https://support.mozilla.com/en-US/questions/857882''
    I thought I had the Foxit Reader Plug-In reinstalled since I installed FF5, but I've reinstalled it again anyway and reset it to open in Firefox under Tools Options. Once I was happy with the latest Foxit Reader I really didn't want to even try the dead-buried-and-decomposed Adobe Acrobat again. I've disabled that now as it wasn't opening pdfs in Firefox either when I had it selected under Tools Options.

    These are the steps I performed on my own system many months ago. I could not view PDF files in Firefox with both Adobe Reader and Foxit installed.
    #Close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
    #If you have not already done so, uninstall Adobe Reader 9.4.5 using Windows Start > Settings > Control Panel > Add or Remove Programs, click on the item, click Remove. You may need to restart your system.
    #Open Foxit in your programs list Windows Start > Programs
    #*on the Foxit menu, click Tools > Preferences
    #*click File Associations and be sure "Display PDF in browser" is checked then click "Make Default PDF Viewer" then click OK
    #*close Foxit Reader (File > Exit)
    #Start Firefox
    #*Open the Applications panel (Tools > Options > Applications '''''OR''''' Firefox button > Options > Options > Applications)
    #*type '''pdf''' in the search box; you should see "Foxit Reader PDF document"
    #*in Action column, click the down arrow at the far right end
    #*choose "Use Foxit Reader plugin for Mozilla (in Firefox)'
    #**if the full name does not display, place the cursor over the item to see the full name in a tooltip box
    #Test on a pdf file from the internet
    #*If there is no toolbar at the top of the PDF display in the tab (just a blue strip), tap the F8 key to get the Basic toolbar, or right-click the blue strip at the top to display/not display other toolbars by clicking on them (checked=display; un-checked=do not display)
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Creative Cloud Desktop on Mavericks logs out and has a red exclamation point.

    I recently purchased a new MacBook Pro with OS Mavericks on it. Since then, I can log into Creative Cloud desktop with no issues and use the app. But once my laptop goes to sleep and I wake it up, I will have a red exclamation point on the icon in the menu bar. If I click on the icon in the menu bar it will tell me the problem is with apps and if I click on apps it will eventually update and the red exclamation point will go away. But sometimes, when I click on the creative cloud icon in the menu bar it will say there is a problem with the connection and allows me to retry which will eventually get me back in or sometimes it will have just logged me out and I have to log back in.
    It never did this before, I was able to just log in once and it would always be logged in and no network problems.
    Any ideas?
    Thank you.

    I had similiar problem and i just stopped using Creative Cloud desktop. There's lot of other issues with that application that cannot be fixed since July.
    I doubt that this application was created by some who ever worked on Mac. That's why i would recommend patience and disabling launching at start.

  • Creative Cloud downloading error

    I see that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Does anyone know why I get such error message? Am unable to see any apps in the Creative Cloud window in the menu bar. I have all the soft of the CC suite but can't do any update. I have tried uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
    Many thanks in advance,
    BeJeff

    Thanks Jeff for your email,
    Please find attached a JPG file showing the mean error. Also please note that am using a Mac Pro with OSX 10.8.5.
    As mentioned, I see on my Mac that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Am also unable to see any apps in the Creative Cloud window in the menu bar. Twice, I have uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
    Many thanks in advance for your help and talk to you soon!
    BeJeff
    Le 2013-10-04 à 17:38, Jeff A Wright <[email protected]> a écrit :
    Re: Creative Cloud downloading error
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    BeJeff which error message are you receiving exactly?  Also which operating system are you using?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5737342#5737342
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5737342#5737342
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5737342#5737342. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Menu bar adds one of these every day!

    Please see attached screen shot.
    Everyday a new one is added to my menu bar and I don't know how to stop it and get rid of what's there.
    Thank you for any help.
    Carrie

    Hi Carrie,
    A few questions:
    What version of the Mac OS are you using?
    If you click these does it show you what products these 3 updates are for?
    Do you have the Creative Cloud app installed?
    Normally you would have the Creative Cloud icon in the menu bar and you can disable the Adobe Application Manager one (unless running a much older version of the Mac OS like 10.6.8) using the process shown here: Remove Adobe Updater from OS X menu bar?
    - Dave

  • Menu Bar Symbol

    There's a symbol on the menu bar of my iMac. It poped up unexpectedly and it says "sync now". What is it?

    I have the same issue. The drop down menu just says "sync now" and I can't tell where it came from...

  • I can't log out of Creative Cloud

    My friend was using my computer and put his log in information into my Creative Cloud
    Now if I go to Preferences > Account, I see his log in but the option for "Sign Out From Creative Cloud" is grey, I'm unable to click on it
    I've tried uninstalling and reinstalling with no luck, I still can't log out of his account. Please help

    Solution:
    I just spoke with someone on the "Install Team" about this and here are the steps to fix the problem.
    Open "Activity Monitor" and click on "Adobe Daemon" then click "Quit Process".
    Click on "Adobe Creative Cloud" or "Creative Cloud" and then click "Quit Process".
    Then while in the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder"
    You will get a window with a field, type "~/Library", open the folder "Application Support", open the folder "Adobe", find and trash the folder "OOBE"
    Go back to the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder
    You will get a window with a field, type "/Library", open the folder "Application Support", open the folder "Adobe", find the folder "caps" and rename it "caps_old"
    Launch the Creative Cloud app again and you should be prompted to sign in.
    This worked on my desktop running Lion OS 10.7.5 and on my laptop running Yosemite OS 10.10.1
    If you want to call Adobe and have them walk you through it call 1-800-833-6687. My call took about 24 minutes and I allowed them to remote control my desktop using "Join me" which is a "Logmein" product.

  • Scrolling between desktops causes Adobe CC to open and a small blank/white menu bar to appear

    I have several desktops set up on my iMac (early 2013 model see screen shot for other details) and when scrolling back to desk top number 1 and if there are no other programs open the Creative cloud screen opens and a blank file appears with a greyed out menu bar on the left clicking anywhere on the screen closes both the CC screen and the blank file. I've had this problem from when I first installed CC (over a year ago now) and have lived with it assuming it would be fixed, but after many updates the problem is still there - see screen shot. Is there something I can do to stop this behaviour?
    Cheers
    Andrew

    Add the following to your document
    ul.MenuBarVertical {
        display: inline-block;
    Gramps

  • Unreliable sound - speaker symbol greyed out and red light in 3.5mm jack

    Had my MacBook for 3 years with no problems. But over the past few months, the sound has been very unreliable. It always works when external speakers are plugged in, but when using the internal speakers it's very temperamental. It will just suddenly grey out the speaker symbol on the menu bar at the top, and a red light is visible in the 3.5mm jack socket.
    Any ideas???

    Your Mac believes that a digital audio cable is plugged in. You can use a toothpick or unbent paper clip to toggle the DA switch off. It's located along the side of the port, not at the back whence the light emanates.

Maybe you are looking for

  • Installing Purchased Adobe Photoshop Elements 12  Impossible with Present Mac Setup. SuperDrive Does'nt Work on Mac

    Just bought a copy of Adobe Photoshop Elements 12 but the SuperDrive on my Mac does'nt work. It has'nt for a few years. Have another USB SuperDrive I was hoping would work but my Mac won't recognize it. Is there any way of downloading a trial version

  • Restore Files from Seagate external hard drive?

    I have a macbook (late 2009 version) and recently my hard drive failed. Before failing, I brought my mac in and a genius helped me do a time machine backup onto a 1t Seagate external hard drive (the external was reformatted for os beforehand). Now, I

  • Oracle Error Code and Message for Query Timeout

    Hi, I need to catch the oracle error code and message for query timeout. I am using Oracle 9i and could not find any relevant error code/message for query timeout in Oracle Error Messages. If anyone has encountered such error messages, please let me

  • Please Help Skype for iOS 5.1.1

    hallo--- Hi, I want to ask, can you give me a link or send me a mail for an old version of Skype software, iOS-5.1.1 Iphon 4s. will you be extremely grateful I just want the old phone with old software to have skype. Thank you very much. Kind regards

  • OK. New steup instructions for E72 please

    Since I have to choose between a bad setup and setting up my non-Ovi e-mail accounts manually, I need to know how to work around the highly "efficient" Wizard, which is of no use to me. When I follow settings etc. I am asked to the select the kind of