Creative Cloud Trail Download Incorrect
The name of the file is CreativeCloudSet-Up_exe which will get you absolutely nothing. It should be CreativeCloudSet-Up.exe in order for it to run and install. OOPS! Someone made a mistake. There is no way to contact Adobe directly to let them know.
Hi Karen,
Welcome to Adobe forum,
You can redownload Creative Cloud app and install it from https://creative.adobe.com/products/creative-cloud
If you have any issues you can contact us on phone# Phone# 800-443-8158 or on http://adobe.ly/yxj0t6
Thank you.
Rajesh
Similar Messages
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LR not showing up in Creative Cloud to download
Hi,
I recently had to re-load Mountain Lion on my iMac and consequently I need to re-download LR and PS again. When I load the Creative Cloud to download, these two and others are not showing up and there to download. Any ideas? I have the teacher/Student addition.
Thanks for the help.
Kindly,
NicoleOk then please try solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. You should then be able to reinstall Photoshop Lightroom 5.6 through the Creative Cloud Desktop application. You can find details regarding the update process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?
Hi Brian,
Please refer to the following threads where this issue has been addressed:
1. Re: Creative Cloud "Download Error" message
2. https://forums.adobe.com/thread/1156604
Regards,
Sheena -
Creative cloud says "Download error" following Windows 8.1 re-install
creative cloud says "Download error. Please contact customer support" following Windows 8.1 re-install.
When I click the "Apps" tab an error message says Download error. Please contact customer support.
Any suggestions?Hi raydb,
Please refer to the solution on the thread :http://forums.adobe.com/message/5466160,
Let us know if it worked. You can also contact Adobe Support at http://adobe.ly/yxj0t6
Regards,
Rave -
Creative Cloud Apps Download funktioniert nicht mehr
Hallo ich habe bei Creative Cloud Apps Download Probleme seit ich OSX Yosemite geladen habe. Ich habe schon alles probiert nix geht mehr. Bereits habe ich Java Version 8 installiert und auch die Creative Cloud neu installiert. Nichts hilft und der Support ist auch nicht verfügbar. Einfach toll dieser Service muss ich sagen.
Konnte von euch jemand das Problem lösen?Hallo animaxima,
Du hast schon alles probiert, gehören diese Tipps von Adobe Fehlerbehebung bei Download- und Installationsproblemen und diese
App wird nicht geöffnet | Statusanzeige dreht sich kontinuierlich auch dazu?
Falls dann immer noch nötig und für evtl. weiterführende Fragen klicke Dich hier durch http://helpx.adobe.com/de/contact.html und wenn "offen" empfehle ich Dir den Chat, ich hatte damit beste Erfahrungen. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter
P.S.
Wir hier im Forum sind Anwender, keine Angestellten von Adobe, wenngleich sich manches Mal der eine oder andere der "staff" hierher verirrt. Sinnvoll ist deshalb die Kontaktaufnahme wie oben beschrieben, oder Du suchst gezielt nach einem der Mitarbeiter. -
Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!
I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens. -
I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
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I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.
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New to creative cloud. Downloaded a trial but am struggling to work my way around it. Is Photoshop CC 2014 the same as Photoshop CS6?
yes the creative cloud Photoshop cc 2014 is the latest and the current version of the Photoshop
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Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?
It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC -
Unable to update my software through creative cloud. receive download error
unable to update my software through creative cloud. receive download error
Hi Jeff,
Thanks for your feedback, I managed to workout the problem.
I went to info on my 'Adobe' folder within the 'Applications' folder on my
harddrive and found that my 'Sharing and permissions' on the 'admin'
option was read only.
I unlocked the Adobe folder and changed my admin privileges to read and
write.
Laura Sassin
Senior Creative Artworker
Marketing Services
<Removed by Moderator> -
help... i cannot find the link in creative cloud to download digital publishing app single edition. I am a creative cloud member. Where is this app listed on the creative cloud page?
SuzDPS Tools are buiilt in InDesign CS6 - Folio Overlays and Folio Builder. You can download the latest updates of those tools in InDesign by going to Help>Updates or by downloading updates from http://www.adobe.com/downloads. Remember you need a Mac to create an App. Here's the step by step guide, this will help you in creating your app : http://help.adobe.com/en_US/ppcompdoc/Step_by_step_guide_to_dps_se.pdf
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Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can anyone help?
The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself. -
Adobe premiere pro did not appear on my menu as creative cloud could download it.
adobe premiere pro did not appear on my menu as creative cloud could download it.
http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
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http://blogs.adobe.com/lightroomjournal/2014/07/lightroom-5-6-now-available.html
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