Creative Cloud trial period issues

I downloaded the Adobe Creative Cloud for photographers a couple of days ago - the "trial". It was working initially - I opened the program and was working on pictures no problem Later that afternoon when I was in my car - I was unable to open PS - as I had no wifi, and thought that was strange as I heard you can use PS without wifi. Before I could figure out what was going on I deleted something from my computer today and had to "restore" to a previous date. Now my computer will not show the creative cloud at all. I tried reinstalling the Creative Cloud set up .exe and it keeps stopping before it completes. Any suggestions?

No have never used Adobe cleaner. I have too mant versions of Photoshop installed wipenin the all out to fix one is not for me. When I have a problem with one of the versions I have Install. I download the direct installer for that version. Extract the package and install over the curren install the has problems. That back-level the install to the original released version and Then I update that. If I want to back-out an update I do the same however I manually download the updates and install the ones I want installed. If you use menu Help Updates it will want to install the latest update which include all previous updates. So the Only way to back-out an update is to re-install and manually update each update using their setup.
When you install over an existing install and update all the add-ons you had installed are still installed and operation and your Photoshop preferences set are still there.

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Creative cloud trial install, about to NOT buy it!!!!!!

I am literally MOMENTS from snapping here. Adobe is increasingly ticking me RIGHT OFF! I can not even share with you how angry I am right now. This is ridiculous. First I am NOT pleased with their latest "subscription based" programs idea. It is a rip off in my opinion. BUT because I want to be able to use the latest of Adobe software I figured I would at LEAST give the trial a go. Ya, what a joke. I can NOT get it to install.
I download the ridiculous Creative Cloud desktop app and it just repeatedly tells me "Download error, contact customer support". That in and of itself is a JOKE! I can't get a hold of ANY customer support because no matter what I choose to "ask" about on their stupid support page it sends me HERE to the forums. How about a real live INDIVIDUAL?!? At this moment if I DID get a hold of an Adobe employee I wouldn't stop screaming for 10 minutes!
So anyone who actually either knows how to get a hold of someone OR how to make this trial ACTUALLY work would be greatly appreciated. They really want me to subscribe to something when I can't get it to work as a trial? Are they serious?
Any help is appreciated because I am seriously frustrated with Adobe right now. They better get their act together. I don't care HOW great their programs are, if people can't use them THAT doesn't matter.
Thank you for any help, and for listening to me absolutely losing my mind over this lol.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud Photoshop serial issue

Hello,
I tried to install Creative Cloud (photoshop) on a second computer (iMac), but Photoshop was asking for a serial.
The photoshop (trial) is now suspended on this computer and I can't work with it anymore.
I searched the support forum for a solution, but nothing found:
- i tried different language install
- i tried the CS6 cleaner and installed again
Can you help me?

Hi Diederik81,
Not sure if you already solved it but I noticed you ordered the English version -with that version the Adobe Application Manager language preference have to be set to English(International). That might be the cause. We have this support doc about the issue.
Creative Cloud products launch in trial mode on non-English operating systems | CCM, CS6
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
-Dave

Creative Cloud Trial

Hi I have joined the Creative Cloud on the 30day trial and have installed some apps on my main computer which seem to work fine. I am now trying it out on my laptop. I have downloaded the application manager and installed photoshop and indesign. Now when I open either of these on my laptop it shows a window giving the option of 'license' or 'start trial', then when I hit 'start trial' it just returns to the same window. I am signed in. And the programs are not open on my other computer. I understood the creative cloud could be used on two devices but it seems I cant? Please help!!

Hi Suzy81,
Although you are using the trial instead of actually having purchased, I was wondering if the behavior you were experiencing on the second computer might be related to what is described in this document
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
You might check if the option to install becomes available again if you change the install language to English (International), if so, try reinstalling the products and see it resolves the issue.
-Dave

I really want to cancel my creative cloud trial. There is no option

I would like to cancel creative cloud trial. I can't find the cancel option.

Hi stephan tomlin,
You can simply uninstall your applications of Creative cloud as the trial is valid for 30 days only.
For any further issues, please refer to the following help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena

Using original downloaded lightroom software after creative cloud trial

I originally paid for the lightroom 5 software, but after doing adobe's free creative cloud trial, I can't get back to using my original lightroom software, and my develop module is disabled. If anyone can help I would appreciate it.

The normal reason for the Develope module being disabled is because a trial period of the software has expired, and it's possible your computer is confusing the end of the CC trial with the use of a perpetual copy of Lr.
The best way to solve this is to uninstall and then reinstall your perpetual copy of Lr, assuming you haven't tried this already.

Why would my creative cloud trial not run on a mac?

I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

hi i do not have a home/library/logs folder as it is a mac?
Date: Mon, 29 Oct 2012 05:51:57 -0600
From: [email protected]
To: [email protected]
Subject: why would my creative cloud trial not run on a mac?
    Re: why would my creative cloud trial not run on a mac?
    created by Amit Batra in Adobe Creative Cloud - View the full discussion
We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
$HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
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Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David Balcaen

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

Photoshop will not open in a Creative Cloud trial,

Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?

Only tried the Photoshop Elements, and haven’t change computer name or time
With kind regards,
Tim Besley
Message signature was removed by: PECourtejoie

Not Allowed to use Adobe Muse in Creative Cloud trial

I previously had a month-to-month Adobe Muse subscription and just started the Creative Cloud Trial. Because i had canceled my month-to-month subscription, the Muse application will not let me open files unless I renew my subscription - even though I now have a 1-month trial of Creative Cloud. Is there any way to resolve this so that I can use Muse with this one month trial?
Thanks in advance

You will not be able to use Muse as a 30 day trial since you already had a month-to-month subscription of Muse.
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under General Information:
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocked

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocke

You will likely get better program help in a program forum http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

How to cancel Creative cloud trial subscription?

Can anyone tell me how to cancel Creative cloud trial subscription???

Hi esetibej,
Trial are only accessible for 30 days, after that you can uninstall the product from your computer. And if you wish to purchase CC subscription then you can go to https://creative.adobe.com/plans
^Ani

Creative Cloud Trial: Photoshop asking for serial

Hi there,
I've applied for the Creative Cloud Trial, I want to test it out before committing to it for our organization.
Every time i try and access CS6 it asks for a serial number and I can't use it.
Please advise
Thanks
James

I have same broblem. Host file is clear, no any entries on "Hosts" file.
Software activation work some Creative Cloud membership programs like Dreamwiever ( start program -> login Adobe account to get softeware activation ) and some not.. ( Photoshop & Acrobar X Pro )
Adobe Acrobat X Pro and Photoshop ask login Adobe Id, after that its try to activate software on Adobe.. After about 30 second, program just start to ask serial number.. look like Adobe cloud server fail to give correct serial number ?
Photoshop and Adobe Acrobat X Pro are latest version ( dowloaded direclty on Creative Cloud membership program downloader )
Why some Creative Cloud membership programs get activation code right away on Adobe and some programs just keep going to Trial mode after Adobe server file to give access to use program ?
How can i activate correclty all Creative Cloud membership programs ? Now Adobe server fail to give programs licence access to start and just turn program to trial mode and ask serial number.
Windows 7 ( fin ), 64-bit. There is nothing to do on Host file if some activation work alrady..

Uninstalling my creative cloud trial

I signed up for creative cloud trial. Ever since I've done that none of my old CS4 files will open. I get the message: Missing plug-ins (LILO.InDesignPlugIn). How do I uninstall or cancel my trial and get my old files to work?

Run the cleaner tool and reinstall your CS4:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Creative Cloud Trial Version

Is Digital Publishing Suite included in the Creative Cloud trial version?

Yes. From the Creative Cloud Apps page at https://creative.adobe.com/apps under Other Services you can see Digitial Publishing Suite: Single Edition which has this Learn More link https://creative.adobe.com/dpsse.

Creative Cloud trial period issues

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