Creative Cloud Trial to Full Subscription

Hello,
I have downloaded the trial version of Creative Cloud, just to try it out. Whenever the trial is over, and I decide to switch to the full subscription, will I have to re-download Photoshop, or will it automatically convert to the full version?
Thanks, guys!

On the trial window, you will have the option called "License this software". Click this option and enter your credentials under which you have placed the Creative Cloud Subscription and click next. Your subscription will then convert to full version.

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How to cancel Creative cloud trial subscription?

Can anyone tell me how to cancel Creative cloud trial subscription???

Hi esetibej,
Trial are only accessible for 30 days, after that you can uninstall the product from your computer. And if you wish to purchase CC subscription then you can go to https://creative.adobe.com/plans
^Ani

Trial or Full Subscription?

I downloaded CS6 to my computer in December, 2013. The software was provided through my employer, Suffolk University. I was under the impression that this was a full subscription which I now own. However, when I try to use Photoshop CS6 now, a window appears offering me the option of converting from "trial" to "full subscription". When I try to do so, I'm told that my serial number is invalid. I will be buying a new computer soon, and I want to be sure that I can download CS6 to it. So my basic question is: Do I "own" this program, or was it a "trial" subscription?

The CC subscriptions for individuals are month-to-month or yearly paid monthly, and at least for CC, there are institutional/enterprise/team versions that are per-seat and can be moved between individuals as needed. For CS6 there are also perpetual licenses available.
Are you aware of what type of subscription you were operating under? It is less than 1 years since Dec 2012, but if the subscription was month-to-month or some sort of per-seat licensing only temporarily assigned to you then it’d probably revert to trial mode after the license expired or was rescinded or removed from your AdobeID.
Or are you using the term subscription more loosely and you really mean perpetual license and activation with a serial number and then perhaps there was a problem with the serial number from your employer. I am not sure what Adobe did with institutional serial numbers before the creative cloud, if those could be temporary or not.
You can probably call/chat with Adobe and give them your serial number to see what they can deduce from it, the type of license or subscription it ties back to.
This is a public user-to-user forum so you wouldn’t want to post anything like a serial number, here.

Not Allowed to use Adobe Muse in Creative Cloud trial

I previously had a month-to-month Adobe Muse subscription and just started the Creative Cloud Trial. Because i had canceled my month-to-month subscription, the Muse application will not let me open files unless I renew my subscription - even though I now have a 1-month trial of Creative Cloud. Is there any way to resolve this so that I can use Muse with this one month trial?
Thanks in advance

You will not be able to use Muse as a 30 day trial since you already had a month-to-month subscription of Muse.
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under General Information:
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

I really want to cancel my creative cloud trial. There is no option

I would like to cancel creative cloud trial. I can't find the cancel option.

Hi stephan tomlin,
You can simply uninstall your applications of Creative cloud as the trial is valid for 30 days only.
For any further issues, please refer to the following help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena

Why would my creative cloud trial not run on a mac?

I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

hi i do not have a home/library/logs folder as it is a mac?
Date: Mon, 29 Oct 2012 05:51:57 -0600
From: [email protected]
To: [email protected]
Subject: why would my creative cloud trial not run on a mac?
    Re: why would my creative cloud trial not run on a mac?
    created by Amit Batra in Adobe Creative Cloud - View the full discussion
We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
$HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
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     Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry

If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
3mo plan I have the ability to start/stop/restart like 1mo?
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Message was edited by: lsepolis123

Hi lsepolis123,
If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
There is no discount if you install fewer products, however you can purchase subscriptions to indivdual products versus subscribing to Creative Cloud. This page has more info about which individual products are available.
http://www.adobe.com/products/creativesuite/cssubscription.html
3mo plan I have the ability to start/stop/restart like 1mo?
Plans can be setup for either yearly or monthly, you can purchase 3 month subscription cards which can being used towards either yearly or monthly plans.
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
The plans are a commitment for that duration. You can upgrade from month to month to yearly or downgrade to month to month after your year long commitment was up.
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
If you decided to go with the Creative Cloud you could install which ever apps you choose. You might want to double-check individual product system requirements if you were unsure of a specific product.
http://www.adobe.com/products/creativecloud/tech-specs.html
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
The 30 day trial applies to both individual or products within the Creative Cloud trial, so if you used the 30 trial for an individual product it would still show as expired if you tried to use it within a Creative Cloud 30 day trial.
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Yes, one-year plan (Multiple languages) for €61,49 (incl. VAT) per month
I think I answered all your questions, let me know if I didn't.
-Dave

Is lightroom CC included in the adobe creative cloud photographers package monthly subscription?

Is Lightroom CC included in the adobe creative cloud photographers package monthly subscription?

There is no Adobe Story Premium, it is Adobe Story Plus that is included with the Creative Cloud paid subscription.
From the Adobe Story FAQ here http://www.adobe.com/products/story-plus/faq.html
What versions of Adobe Story are available and how do they differ?
Adobe Story is available in two versions, each of which offers advantages over other scriptwriting software:
• Adobe Story Free is professional screenwriting software available free on Adobe.com, providing standard writing tools that automatically format your script as you type. Write for various types of projects using customizable script templates and multicolumn scripts. Import scripts written in Final Draft, Movie Magic Screenwriter, and Microsoft Word. Access your projects anywhere you have an Internet connection.
• Adobe Story Plus is a complete, collaborative scheduling and preproduction solution. Stay on time and on budget with additional features not available in Adobe Story Free. Generate up-to-date schedules and production reports from script metadata, including tags created automatically or manually. Work on your projects online as well as offline by using the Adobe Story Plus desktop application. Stay in sync with your team using collaboration features such as Share Projects.

How can I change my existing Creative Cloud Student and Teacher Subscription to Photoshop CC offer?

How can I change my existing Creative Cloud Student and Teacher Subscription to Photoshop CC offer?
I have been on the online chat waiting for 6 hours now. and I tried calling with no luck either.
I would like the $9.99 Photoshop CC offer instead.

Hi Joseph
I've cancelled your existing plan so you can sign up for the Photoshop Photography plan - offer extended until December 8th.
Thanks
Bev

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David Balcaen

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

Photoshop will not open in a Creative Cloud trial,

Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?

Only tried the Photoshop Elements, and haven’t change computer name or time
With kind regards,
Tim Besley
Message signature was removed by: PECourtejoie

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocked

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocke

You will likely get better program help in a program forum http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Creative Cloud Trial

Hi I have joined the Creative Cloud on the 30day trial and have installed some apps on my main computer which seem to work fine. I am now trying it out on my laptop. I have downloaded the application manager and installed photoshop and indesign. Now when I open either of these on my laptop it shows a window giving the option of 'license' or 'start trial', then when I hit 'start trial' it just returns to the same window. I am signed in. And the programs are not open on my other computer. I understood the creative cloud could be used on two devices but it seems I cant? Please help!!

Hi Suzy81,
Although you are using the trial instead of actually having purchased, I was wondering if the behavior you were experiencing on the second computer might be related to what is described in this document
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
You might check if the option to install becomes available again if you change the install language to English (International), if so, try reinstalling the products and see it resolves the issue.
-Dave

Using original downloaded lightroom software after creative cloud trial

I originally paid for the lightroom 5 software, but after doing adobe's free creative cloud trial, I can't get back to using my original lightroom software, and my develop module is disabled. If anyone can help I would appreciate it.

The normal reason for the Develope module being disabled is because a trial period of the software has expired, and it's possible your computer is confusing the end of the CC trial with the use of a perpetual copy of Lr.
The best way to solve this is to uninstall and then reinstall your perpetual copy of Lr, assuming you haven't tried this already.

Creative Cloud Trial: Photoshop asking for serial

Hi there,
I've applied for the Creative Cloud Trial, I want to test it out before committing to it for our organization.
Every time i try and access CS6 it asks for a serial number and I can't use it.
Please advise
Thanks
James

I have same broblem. Host file is clear, no any entries on "Hosts" file.
Software activation work some Creative Cloud membership programs like Dreamwiever ( start program -> login Adobe account to get softeware activation ) and some not.. ( Photoshop & Acrobar X Pro )
Adobe Acrobat X Pro and Photoshop ask login Adobe Id, after that its try to activate software on Adobe.. After about 30 second, program just start to ask serial number.. look like Adobe cloud server fail to give correct serial number ?
Photoshop and Adobe Acrobat X Pro are latest version ( dowloaded direclty on Creative Cloud membership program downloader )
Why some Creative Cloud membership programs get activation code right away on Adobe and some programs just keep going to Trial mode after Adobe server file to give access to use program ?
How can i activate correclty all Creative Cloud membership programs ? Now Adobe server fail to give programs licence access to start and just turn program to trial mode and ask serial number.
Windows 7 ( fin ), 64-bit. There is nothing to do on Host file if some activation work alrady..

Creative Cloud Trial to Full Subscription

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