Creative cloud upgrade problem

My copy of Creative Cloud tells me that it has upgraded my copy of Photoshop CS6 but the program is still registering as ver 13.0.6x64. How do I get the upgrade to work?

start here, http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

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    D/L the creative cloud upgrades fro LR 2015, PS cc and Bridge and came back a 1/2 hour later and CC indicated the d/l was complete.  When I click to start LR 2015 nothing happens.  I cannot get LR or PS started.  Previous versions start.

    As stated in 1.:
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    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
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    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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    FLo67 if you choose the option to License this Software and enter your Adobe ID, tied to your Creative Cloud subscription, what happens?  You can find more details at http://forums.adobe.com/message/4592768#4592768?promoid=KBHJO.

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    uninstall anything cc that may be installed, run the cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) restart your computer and then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

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    Hi All,
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    Within the last month, I purchased CC PS & LR for $9.99/month.  I see tonight this offer: 
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    Hi, is there a glitch in the creative cloud installation? Once installed I cant uninstall it, moreover once I download apps like Indesign it takes forever, like over one hour to donwload and then updates cannot be installed, I get an error message saying "update failed. Download error" and I have a feeling it is messing up my hard drive

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    Hi affilex,
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    Hello, every time if I try to download the testversion of after effects I have to download the creative cloud, but every time if I do this there appears a window and there is written: "error code 1". PLS HELP!!

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud Mac Problem

    best regards i have a problem when i tried to access to my creative cloud at Mac.
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    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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