Creative Cloud validation while traveling

I travel for long periods of time as a photographer. At least one of the countries I stay in, for periods of 3 to 4 months (Grenada, and there are probably others) apparently do not have Creative Cloud. While in Grenada, will I have difficulty validating my Creative Cloud (every 30, 99 days, whatever?) or downloading other programs with it? Any other Creative Cloud concerns while traveling I need to be aware of?

Hi snap2916
As your account billing details are in Canada you can sign up for Creative Cloud membership.  Although we don't sell direct to Grenada, you would still be able to use your CC membership while traveling.
From the FAQ:
"An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
Thanks
Bev

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       0xf8000 -   0x125ff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
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    0x956a6000 - 0x956bffff  com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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    0x9580a000 - 0x9580affd  com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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    0x95812000 - 0x95873ff7  com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x95874000 - 0x958a5fff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
    0x958a6000 - 0x958a8ffd  libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
    0x958a9000 - 0x958f8ff6  libTIFF.dylib (851) <CC0B94FF-DE56-3CE4-AF93-BCA00C03924B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x95904000 - 0x95919fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
    0x9591a000 - 0x95936fff  libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x95937000 - 0x959a6ffb  com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x95c15000 - 0x95c15ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x95c16000 - 0x95c70ffb  com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
    0x95c71000 - 0x95c83ff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x96422000 - 0x96422fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
    0x96423000 - 0x96423fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x96424000 - 0x965adff7  com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
    0x965ae000 - 0x965c4fff  com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x965d1000 - 0x965d8fff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
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    0x96671000 - 0x9675aff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
    0x9675b000 - 0x96a60ff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
    0x96a61000 - 0x96a7efff  libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
    0x96aba000 - 0x96ad7ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x96ad8000 - 0x96ad9ffd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
    0x96ada000 - 0x96b40fff  com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0x96b41000 - 0x96b61ffd  com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x96b62000 - 0x96b86fff  libJPEG.dylib (851) <2425AE18-C181-3371-922F-4A09C1AC71CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x96bd3000 - 0x96ca7ff3  com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x96ca8000 - 0x96ccafff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
    0x96ccb000 - 0x96ccbfff  com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x96ccc000 - 0x96d76fff  com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
    0x96d77000 - 0x96d78fff  libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
    0x96d79000 - 0x96dd3fff  com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x96e14000 - 0x96e5cff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x96e5d000 - 0x96f1bff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x97093000 - 0x9709efff  libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
    0x970a9000 - 0x970b0ffb  libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
    0x97410000 - 0x9742affc  libsystem_kernel.dylib (2050.48.11) <BC3F8E07-5606-3A05-9BF8-C4BACE96BCCD> /usr/lib/system/libsystem_kernel.dylib
    0x9742b000 - 0x97536ff7  libJP2.dylib (851) <0D40428F-B7BE-307B-BEDB-256A7FED9804> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x97537000 - 0x97653ffb  com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
    0x9768a000 - 0x9769cfff  libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
    0x9769d000 - 0x976a4ff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x97922000 - 0x97923fff  libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
    0x97927000 - 0x97be7ff3  com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x97be8000 - 0x97c36ffb  libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
    0x97c39000 - 0x97edcff3  com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
    0x9801c000 - 0x9802fff9  com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
    0x98030000 - 0x9803affe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
    0x9803b000 - 0x9835bff3  com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x9845a000 - 0x98490ffb  com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
    0x98491000 - 0x984f9ff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x984fa000 - 0x984fbfff  liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
    0x984fc000 - 0x984fcfff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x984fd000 - 0x98598fff  com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
    0x98599000 - 0x989dbff7  com.apple.CoreGraphics (1.600.0 - 333.1) <76C4858B-AD0A-3165-A65D-64729D6F186C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
    0x98ad4000 - 0x98b38ff3  libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
    0x98bb5000 - 0x98bccfff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
    0x98c18000 - 0x98c1cfff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x98c1d000 - 0x98c5fffb  com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
    0x98c60000 - 0x98c61fff  libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
    0x98c62000 - 0x98cb9ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
    0x98cbd000 - 0x98e79ffd  libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
    0x98e7a000 - 0x98e86ff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
    0x98e87000 - 0x98ec9fff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
    0x98eca000 - 0x98f16fff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
    0x991e3000 - 0x991e3fff  libSystem.B.dylib (169.3) <F479E729-89C7-3B4C-9731-678EB673A861> /usr/lib/libSystem.B.dylib
    0x991ea000 - 0x995cdfff  com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
    0x995ce000 - 0x995dcff3  libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
    0x995dd000 - 0x9969affb  libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
    0x9969b000 - 0x996f2ff7  com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
    0x996f3000 - 0x99701fff  com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x99702000 - 0x9987aff5  com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x99cca000 - 0x99d31fe7  libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
    0x99d32000 - 0x99d5eff7  libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 492
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=112.7M resident=27.5M(24%) swapped_out_or_unallocated=85.2M(76%)
    Writable regions: Total=19.5M written=228K(1%) resident=440K(2%) swapped_out=0K(0%) unallocated=19.1M(98%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             11.3M
    MALLOC guard page                    48K
    Memory tag=35                      7480K
    Stack                              64.0M
    VM_ALLOCATE                         632K
    __DATA                             5048K
    __DATA/__OBJC                       180K
    __IMAGE                             528K
    __LINKEDIT                         30.3M
    __OBJC                             1532K
    __OBJC/__DATA                       128K
    __PAGEZERO                            4K
    __TEXT                             82.4M
    __UNICODE                           544K
    mapped file                        83.0M
    shared memory                        12K
    ===========                      =======
    TOTAL                             286.7M
    System Profile:
    Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.48f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Network Service: Ethernet 10.19, Ethernet, en0
    Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
    USB Device: iPad, apple_vendor_id, 0x12ab, 0x26200000 / 3
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
    FireWire Device: OEM ATA Device 00, Other World Computing, 800mbit_speed

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    I am a member of Creative Cloud. While in the middle of a time sensitive project I discovered that my teammates (also on our Jacobs Creative Cloud team) all had updated versions and I could not open files. I selected my software to update, and it indicated that it did, but it still was a version back. So I downloaded the 30-day trial for compatibility.  Now I need to uninstall the trial software, and somehow get my Creative Cloud to be compatible with the rest of the team.  Can someone contact me with the best advice on how to go about this? I still have my original invitation, but am not sure if it still works.

    I have access to the following per my emailed invitation. My InDesign is running 9.3, Illustrator 17.1.0.
    Those are the two I had issues with.  I know my teammates were running InDesign 10.?? not sure about Illustrator.
    I had to download the CC 2014 trial versions for compatibility.     

  • Are Files stored on Creative Cloud backed up and can I restore from previous date?

    Hello,
    One of my laptops was compromised this week due to an email virus. Since then whenever I try to access files I have stored in my Creative Cloud folder while using a different machine none of the files will open. Does Adobe use any kind of backup or archiving which could restore from?
    Thanks!
    Ken Lamb

    Hi Kenelamb,
    Did you happen to have the file sync turned on? If they are stored in the cloud then you will be able to retrieve them. Just log in with your Adobe ID to https://creative.adobe.com/archive#
    http://helpx.adobe.com/creative-cloud/kb/desktop-sync-getting-started.html. How are you accessing the files from a different computer? Are you just using a network cable to access them?
    Scott

  • I just bought creative cloud. MY MAC IS 10.6.8. What should i be at to run the programs and how do I update my laptop

    i just bought creative cloud. MY MAC IS 10.6.8. What should i be at to run the programs and how do I update my laptop. It ran the trial of CS6 fine

    Cicleonepro you will want to utilize a Mac computer capable or running Mac OS 10.7 or later.  You can find the system requirements for the Creative Cloud at System requirements | Creative Cloud.  While older software titles are currently included with a membership to maximize your value I would recommend utilizing a computer which meets and exceeds the system requirements for the Adobe Creative software titles you wish to run.

  • Can't activate products with valid creative cloud subcription.

    Briefly:
    i have a valid cloud subcription.. I dowloaded Adobe application manager. Signed in to Creative cloud website than clicked the link "download" which opened application manager and installed the selected product.
    After i opened the installed product i tried to activate it. I clicked on the LIncense Sofware button and logged in with the adobe id. But it strted to asks for serial number. So i turned to adobe support live chat. After one hour of chat turned out the problem is that i have a Windows OS with hungarian language and application manager installed the hungarian version of photoshop which can t be activated with crative cloud subcription,
    Is this true?
    THey recommended me to install adobe products on an OS with english language and install english version adobe products. I don t think this ok!
    Can anybody help me??? Or creative cloud subcription is waste og mony if i don t have english OS??
    I am coping the chat with the support for moe details:
    Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
    You are now chatting with Ahmed.
    Ahmed: Hello! Welcome to Adobe Customer Service.
    Ahmed: May I please have your email address registered with Adobe while I review your request?
    Melinda: sure. [email protected]
    Ahmed: Thank you
    Ahmed: Could you please provide me your street address and telephone number, so I can confirm it?
    Melinda: *********************
    Melinda: *********************
    Ahmed: Thank you for confirming, I will be glad to help you with that.
    Ahmed: May I have the order number?
    Melinda: Order: ***************
    Ahmed: Thank you
    Ahmed: Here is the serial number of product *******************
    Ahmed:
    Melinda: it says can t activate beacause the given serial number is not valid
    Ahmed: May I have the product name which you have trying to activate
    Melinda: Photosop CS6 Extended
    Ahmed: All right!
    Ahmed: This concern is not under my expertise so I am going to transfer this chat to Installation team.
    Ahmed: Are you ok with it?
    Melinda: SURE!
    Melinda: Thanks!
    Ahmed: Please stay online, I will transfer the chat to the Installation team.
    Melinda: OK
    Please wait while I transfer the chat to the appropriate group.
    You are now chatting with 'Shivashankar'
    Shivashankar: Hello. Welcome to Adobe Technical Support.
    Shivashankar: Hi Melinda.
    Shivashankar: As I understand that you are unable to activate the product, am I correct?
    Melinda: Yes.
    Shivashankar: I am sorry for the inconvenience.
    Shivashankar: Thank you for confirming.
    Shivashankar: I will be glad to check that for you.
    Melinda: i downloaded the product from the creative cloud website through adobe Application Manager
    Melinda: i have a valid creative cloud subcription
    Shivashankar: Just to confirm, are you trying to activate the product in the Corporate network?
    Melinda: Yes
    Shivashankar: Do you have Proxy server enabled on your machine?
    Melinda: no
    Shivashankar: Please disable the Firewall and Antivirus and try to activate the product.
    Melinda: ok. one moment please.
    Shivashankar: Sure, thank you.
    Melinda: same happeing again. when i open photoshop it says the trial will expire in 5 days. than i click on License This Software button than on the next screen i click on the Login button and it asks for a serial number which i don t have.
    Shivashankar: Let us update the Application Manager from the below provided link and check this concern.
    Shivashankar: Please click here:
    Melinda: i already updated to this version because i found a support artcle which recommended this.
    Shivashankar: Okay, thank you for confirming.
    Shivashankar: We will check the host file and try to activate the product.
    Melinda: ok.
    Shivashankar: While Holding Windows button on Keyboard hit the key R. Once the Run command opens type in Drivers and hit Enter.
    Melinda: ok
    Shivashankar: This will  explore the Drivers folder, In the Drivers folder open the folder named etc and check if you can find a file named Hosts.
    Melinda: file explorer opened
    Melinda: found hosts
    Shivashankar: Please copy paste the host file to the desktop and let me know the contents of host file.
    Melinda: this is it: 127.0.0.1       localhost 192.168.2.96     xserver 192.168.2.96     companyweb
    Shivashankar: Do you have any other entries in the host file?
    Melinda: there are some rows wich starts with #, but i think these are comments
    Melinda: the effective contet is that 3 row i copied
    Shivashankar: Could you please copy paste the whole contents?
    Melinda: sure
    Melinda: # Copyright (c) 1993-1999 Microsoft Corp. # # Mintafájl a Microsoft TCP/IP for Windows-hoz. # # Ez a fájl IP címek és NT számítógépnevek (NetBIOS nevek) egymáshoz # rendelésére szolgál. Minden egyes tételt külön sorba kell írni, először # az IP címet, azt követően pedig a hozzá tartozó nevet. A cím és # a név között legalább egy szóköz vagy tabulátor karakternek kell lennie. # # A # jel általában a megjegyzést tartalmazó sorokat jelöli, néhány # kivételtől eltekintve (ezeket lásd alább). # # Példák: # #      102.54.94.97     rhino.acme.com          # forráskiszolgáló #       38.25.63.10     x.acme.com              # x ügyfélállomás  127.0.0.1       localhost 192.168.2.96     xserver 192.168.2.96     companyweb
    Shivashankar: Thank you for the information.
    Shivashankar: Just to confirm, may  I know the Operating System language and Product language you have installed?
    Melinda: Windows XP SP3 32 bit / Hungarian
    Melinda: Photoshop also hungarian
    Shivashankar: Thank you for confirming.
    Shivashankar: I have checked with the resources and I see that you have purchased the English version product and you are activating the Hungarian language version software, hence you are facing this issue.
    Shivashankar: I would request you to  install the product in English language and try to activate using your Adobe ID and password to resolve this issue.
    Melinda: How can i install the english version? Because the application mager installed it. i didn t choose the language.
    Melinda: i just clicked the install link on the creative cloud portal than the application manager did the rest automatically
    Shivashankar: Please install the product where the Operating System is in English language.
    Melinda: So you are saying i need and a computer with an english version of windows?
    Melinda: or i can dowload english version of photoshop from adobe.com?
    Shivashankar: Yes,  please make sure to  install the product  where the Operating System Language is English and the Product language is English.
    Melinda: so actually creative cloud subcription is waste of mony if i don t have OS in english? But this is not OK!!!
    Shivashankar: I am sorry to hear that.
    Shivashankar: Do you have further questions for me?
    Melinda: no.

    Hi ISSUESKFT,
    When the Adobe Application Manager starts up, ou can click on your name that appears on the Adobe Application Manager and choose Preferences.
    In preferences choose the magyar language and install the softwares.
    If you want you can install them in English language and there should not be any issue in activating the products. Creative Cloud subsiption doesnot requires a Serial Number number, just sign-in is required.
    Please try it and let me know what happens.

  • Can I work in Adobe Cloud while traveling without my studio computer and using another computer?

    Can I work in Adobe Cloud while traveling without my studio computer and using another computer?  Can I work on everything just in the Adobe Cloud?

    Hi Legauche,
    You can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information. Install the CC apps on the second machine and use the applications.
    Regards,
    Romit SInha

  • Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud ?

    Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud (ACC)? I am able to log into the Creatrive cloud member portal.
    What gives.
    Also, I can change my password at the ACC portal.
    When prompted to login during installation the loop begins. I enter my username and password hit enter - click whir - and the same prompt reappears.
    No email is delivered (not in junk either) when I ask for info on reseting my password the only solution offered in the debilitating prompt.

    Are you on a managed network? Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop and try to sign in.
    Enable user library: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.
    Note: Please disable anti virus if installed and then try to sign in.
    Regards,
    Romit Sinha

  • CoreSync.exe blocks all network traffic while (slowly) syncing my Creative Cloud files

    Hello folks,
    Since the latest Creative Cloud update (I'm using version 1.9.0.465 as of this writing), I've been unable to successfully sync my Creative Cloud Files folder.
    First things first, as other forum users have posted elsewhere, when the update installed itself, my Creative Cloud Files folder was moved from my chosen location to its default location (C:\Users\MyUserName) and I've been unable to put it back where I wanted it.
    However, more pressingly, I noticed that every time I booted my computer, neither my wife nor I were able to access the Internet.  After a couple days' trial and error I realized that Creative Cloud was trying (unsuccessfully) to sync about seven files (totaling about 750MB) to the cloud, and anytime the sync was actively working, my network access was completely blocked.  Even the Creative Cloud desktop app itself couldn't access the Internet to authenticate my apps or Typekit fonts.
    I have managed to get much smaller files (1MB, 5MB, up to 15MB) to sync successfully, however this takes a really long time, and no one on my network can manage to load a web page on their device until the sync is complete.
    Right now I've got syncing paused, and everything on my network is working fine.
    For some additional info, I've attached a screen grab of my Networking tab from Task Manager:
    The big spikes in that graph are me and my wife loading up tons of web content-- YouTube videos, a million tabs of who-knows-what, all acting normally.  Then I hit Resume on CC's sync operation, my activity line clamps way down, and no one can load any Internet content anywhere.  After that, I released my computer's IP address from the command prompt, at which point Creative Cloud Desktop returned a connection failure, and I quit the app.  When I renewed my IP address, I noticed our network access was still blocked, even though Creative Cloud was not running.  I traced the problem back to CoreSync.exe, which had continued running even after I'd quit Creative Cloud.  The moment I ended the CoreSync.exe process, everything was back to normal... until I restarted the Creative Cloud app, which in turn restarted CoreSync.exe.  It was only after pausing CC's sync operation that we were able to use the Internet again.
    So!  To sum up, here are my two issues:
    Syncing is entirely broken, and prevents everyone on my network from using the Internet while CC spins its wheels.
    For some reason, following the same update, I'm unable to change the location of my Creative Cloud Files folder.
    Some things I've tried:
    Uninstalling & reinstalling the Creative Cloud Desktop app-- no change
    Clearing my archived files on creative.adobe.com in case there was some weird argument happening between my live/syncing files and my archived files-- no change
    Manually adding CoreSync.exe to my Windows Firewall whitelist-- no change
    Finally, I can recreate this issue on my second computer, running the same version of Creative Cloud but running off wireless instead of Ethernet.  Same symptoms-- feed it a file to sync, and everyone's Internet access is gone until the sync operation [eventually] finishes.
    I'm completely stumped and very frustrated.  I rely heavily on CC's file syncing feature, and as it's the only cloud storage product I'm actually paying for, I'm not willing to abandon it for another service like DropBox.  I'm willing to try just about anything-- and in the meantime I'm just wishing Creative Cloud Desktop app updates weren't compulsory; the last build I'd installed here was working perfectly fine.
    My basic system specs in case it's helpful:
    Windows 7 Professional x64 SP1
    2x Intel Xeon E5-2670 @ 2.6GHz
    64GB DDR3 RAM
    nVidia Quadro 4000
    Any insights would be incredibly appreciated!  Thanks in advance.

    Heyo Dave,
    Thanks so much for your reply and suggestions.  Here's what I've discovered after some more noodling.
    I'm no networking guy, but I can't seem to find anything about my modem or router that would explain why my upstream traffic is being throttled using CC-- especially since it's all the same hardware I was using last week before I updated CC.
    In addition, I've tried test uploading a couple of files using DropBox, Google Drive, and WeTransfer.com, and neither process interrupts Internet use on my network.
    With all that said, I did go in and pull back my Transfer Speed settings in CC from Maximum to Low, and that made a big difference!  Syncing continued to work, and our other network requests were working just fine.  I managed to get my upload speed set as high as Medium; High and Maximum both kill my network within seconds of being set.
    So I'm not sure what was done to the CC application in this release to supposedly enable us to "Sync Files and Fonts faster" (from the release notes), but whatever it is, it's got my uploads capping at 100Kbps (compared to a minimum 350Kbps using Google Drive) unless no one in my home wants to check their email for the next hour.  That's a significant bummer for me, as my After Effects projects regularly swell to ~50MB toward the end of a project.
    I'd like to submit a big report here, since really the only variable at play in this situation was the Creative Cloud update.  However, unfortunately it looks like the bug report form is down...  I'll have to try again later.
    In the meantime, if there are any other suggestions for experiments I can run on this beast, I'm happy to oblige and report back in case other folks with similar issues can get some relief!
    Thanks again,
    Jared

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