Creative Cloud White Screen on Start-up.

When I open my Adobe CC is brings me to a white screen only and will not allow me to pass it. I have tried to delete the OBEE file, Change the name of it, and completely reinstall CC 3-4 times with no success, im just bummed that I cant update any of my programs. If anyone can offer some help/solutions regarding fixing this it would be much appreciated! *****(PS. I have included a screenshot of the issue, so you can see exactly what the issue is.

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

  • No app show in Creative Cloud, white screen only.

    I uninstalled the Creative Cloud program and renstalled as per Adobe"s instructions and still get the same empty Creative Cloud window. This on a Wdos 7 machine and was working good until the last CC update.

    RCM and SC36DC please try implementing solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to resolve your current difficulties.

  • My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    >desktop screen is blank
    Or, the steps in these links
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Creative Cloud splash screen

    Every time I open my computer (MAC) the Creative cloud spash screen comes up and says sign in.  First I don't have Creative cloud on my computer, or don't think i do.  When i go to sign in, it says you are signed out.  sign in again,.All this is very annoying.
    Does anyone have a solution!!
    thanks
    tim

    Please try below steps :
    Open Creative Cloud desktop application, click on the Settings button at the right rop corner, go to Preferences -> General Tab -> Settings and uncheck "Launch at Login" option.
    Or
    Navigate to System Preferences ---> Users and Groups ---> Login Items
    You should see Adobe Creative Cloud in a list. Check the box to prevent it from loading at start up.
    For  You have been  signed out error :
    First trash opm.db file and try to sign in .
    Still same ?? Uncheck Proxies and try to sign in .
    Still same issue ?
    please refer below link :
    "You've been signed out" Creative Cloud broken

  • I can't get past white screen when starting up, any ideas?

    I Can't get past white screen when starting up, any ideas

    http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
    ===============
    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
    CLICKY CLICK-----> Help us to help you on these forums

  • Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    It's not launched from the CC app.
    If you have Windows, look under Program Files\Adobe\Photoshop CC
    If you have a Mac, look in the Application Folder > Photoshop CC

  • TS2376 i have multicolored vertical lines on white screen after start up

    i have multicolored vertical lines on white screen after start up on macbook. how do i fix this?

    i have the same problem with my iphone 4s, im just waiting for it to die from battery but try rebooting,restarting or charging it

  • HOW DO I CORRECT A WHITE SCREEN UPON START-UP?

    HOW DO I CORRECT A WHITE SCREEN UPON START-UP?

    Festus,
    I'm getting you have a MacBook rather than an iMac, if so you may want to request to have your post moved to the correct forum. However please read Gray screen appears during startup to begin troubleshooting your problem.
    Also when posting please do not type in all caps, it is considered shouting. We can "hear" you fine.

  • Does anyone know about a white screen upon start up?

    My daughter has an older MacBook and we have upgraded software. She tells me that she has a white screen upon start up each time she turns on (boots up) the laptop. I tried to boot the machine up to see what IOS version she has but can't get past the white screen. I trried moving the mouse and pressing arbitrary buttons to no avail.

    Try booting from an installer DVD. If that works OK, then reinstall OS X.

  • My computer has a white screen at start up and sits for hours. How can I fix my computer?

    My computer has a white screen at start up and sits for hours. How can I fix my computer?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
         a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • White screen wont start      It sounds like a clock

    white screen wont start      It sounds like a clock

    The hard drive has crashed and has to be replaced.

  • Just purchased Adobe Creative Cloud and InDesign says start trial?

    Hello,
    I've just purchased the full package of Creative Cloud and just tried to install InDesign and now it says 'Start Trial' next to it in the Creative Cloud Menu?
    When I launch the InDesign it says Sign In required and then it takes me to a serial number screen?
    Help!!!

    Aeroalex please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing your membership from being authorized.

  • Creative Cloud Setup.exe not starting up.

    I am running windows 8.1 on my laptop and I am having difficulties getting the CreativeCloudSet-Up.exe to start. I tell the program to run, but nothing occurs after that on my computer. After futher Inspection by using the task manager, I see that the application is physically running on my computer but yet the installer is not appearing on my screen. I also have tried launching the creative cloud setup application as administrator. Also, I am fairly sure that the setup app is broken because no quatily setup app would be only 657 kilobytes, unless your living in the 90's/early 2000's. Bottom line, how do I get the creativecloudset-up.exe to run correctly in stead of just hanging on my computer and displaying nothing.
    Here are my laptops specs:
    intel i5 processor
    Nvidia geforce 820M
    8 gb ram

    Christopher King 214 I would recommend utilizing the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Creative Cloud Desktop application.  You may want to try utilizing a different web browser.  I would also recommend checking the settings of the security/firewall software to ensure they are allowing the download and installation process to occur.

  • HELP! Creative Cloud Blank Screen Windows 8.1

    Whenever I try and open creative cloud, all I see is a blank white screen (picture below). I have tried renaming the OOBE folder but nothing has worked. I am running on a windows 8.1 64bit pc with an NVIDIA GeForce 860m graphics cards. The whole reason I bought this computer was so that I could edit footage on it. I edit with premiere pro and cannot install it if creative cloud does not work. PLEASE PLEASE PLEASE help me. There has to be a solution to this.

    Hi BoyZestUK,
    Please update CC desktop from: https://creative.adobe.com/products/creative-cloud, right click and run as admin and try to sign in.
    If still the same error then kindly uninstall CC desktop from Control Panel, run the Cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and try to sign in.
    Additionally try running CC desktop in hidden admin account and check whetehr the issue still persists.
    Hidden admin: http://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/.
    Kindly let us know whether it worked.
    Regards,
    Romit Sinha

  • Why is my Creative Cloud login screen showing a black window and nothing else?

    After using the Creative Cloud installer and the download looking like it was working, what I presume is a login in window has launched but it's just a black window with a white logo at the top. There is nowhere to enter any information and the only button that works in the window is a cog icon which allows me to quit.

    Please refer below link :
    https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html

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