Creative cloud will not install on my computer - why?

I download the installer, it begins to initialize and then the dialog window just disappears.

Which installer did you download the Adobe Creative Cloud Desktop Application or one of the large download archives to install Photoshop directly on a PC or the other archive for the Mac. 
If you downloaded the Creative Desktop Application you install that and open the creative cloud application.  From it you can install Creative Cloud applications.  The Applications are large and it will take quite some time to download and install a product like Photoshop CC 2014.
If you downloaded the Windows PC archive "Photoshop_15_LS20_win64.7z" you can use 7zip to extract the files and run set-up from the extracted  "Adobe CC 2014" folder. 
The Mac archive "Photoshop_15_LS20.dmg" is used to install Photoshop CC 2014 on the Mac.  Once you have it installed  use Photoshop cc 2014 menu Help>Updates to install the update for it.

Similar Messages

  • Creative cloud will not instal on Mac. Does nothing. Just sits there.

    Trying to download Creative cloud but it does nothing. I can see the installer and Creative Cloud on my Mac but nothing will open. It just hour glasses the installer. Makes it hard to download any product when step one wont work. Any feedback would be appreciated. Its on a iMac 2008 model.
    Cheers

    Hi beeartch,
    Kindly refer: Troubleshoot Creative Cloud download and install issues
    Thanks,
    Atul Saini

  • Latest update for creative cloud will not install   error code 1    HOW TO FIX THIS????

    I CAN NOT GET cc UPDATE  STALLS AT 43% AND GIVES ((ERROR CODE 1 )) AS THE REASON??????

    1) Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
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    2) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    3) Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    4) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
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    Open Adobe folder and delete folders named AAMUpdater and OOBE.
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    https://creative.adobe.com/products/creative-cloud

  • Creative cloud will not install ps

    I cannot download the PS app through creative cloud.. It says failed every time & I have already purchased it. Please help.

    This is an open forum, not Adobe support... I deleted your duplicate message
    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud will not install correctly on Windows 7

    I've downloaded Creative Cloud several times and cannot get it to install. I also cannot get Adobe Air to install. I continue to get Error Message 205.
    Adobe Creative Cloud

    the two documents which are relevant to your difficulties specifically are as follows:
    Adobe Creative Cloud Network Endpoints
    Adobe Creative Cloud Controlling Service Access
    I would also highly recommend they review Adobe Creative Cloud Security FAQ for IT.
    Regards
    Rajshree

  • What do you do when the creative cloud will not update?

    Creative cloud will not update on my Mac.. therefore I cannot use InDesign. How can I get the Creative Cloud to update? I have tried un-installing and re-installing 3 different times now. Thank you.

    Not sure.  I am not having any problems opening files in current version 8.0 except for files that have been created/modified in current version 8.2 of course. That is why I need to update.
    I've tried uninstalling 8.0 version before updating and a direct download of installer/updater of 8.2... still no luck.

  • I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

    I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it.  the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?

    Run CC Cleaner and try again
    CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
      http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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  • My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    Hi,
    Please follow the below steps to remove the error message of "You have been signed out".
              1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
              2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
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              4: Delete opm file under OOBE.
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              6: Check if you have AAMupdater in the same location.
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              8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
              9: Then launch it, sign-in and click on Apps tab.
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  • HT3415 Ive formatted my iMac and now the applications disc will not install on my computer

    Ive formatted my iMac as I am selling it on and now the applications disc will not install on my computer.

    Isaac, Two knowledge base articles that may be of further help are:
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    and Reinstalling Application Software that came with Mac OS X 10.6
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  • Elements 12 will not install on my computer

    Elements 12 will not install on my computer.  It says it was not acitvated at the place where it was purchased.  Place where purchased would not take as a return because it shows it has already been activated.

    Hi R. Haynes
    Welcome to Adobe Forums.
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  • Down loaded Mavericks, will not install on my computer because it says "this hard drive is used for time machine back up".

    Down loaded mavericks, it will not install on my computer because it says" this hard drive is used for time machine back up". So I used my old computer  hard drive for back up and reloaded the program but it still says the first hard drive is being used.

    Welcome to Apple Support Communities
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  • Apple mobile device will not install on my computer (hp pavilion g7-1237 dx Notebook PC). Can someone please help me?

    Apple mobile device will not install on my computer (hp pavilion g7-1237 dx Notebook PC). Can someone please help me?

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
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  • My creative cloud will not sync properley

    my creative cloud will not sync properley  some of the files do not appear how can i find out in the online cloud which they are and why they won't sync

    Please check if the Creative Cloud Connection is Active or Not?
    How large are the files?
    If you can find the logs at the following places, and paste them here, it would be good.
    Here's where to find the log:
    Windows - c:\users\<yourusername>\AppData\Roaming\CloudSync\CloudSync-2013-05-0 9.log
    Mac - /Users/<yourusername>/Library/Application Data/CloudSync/CloudSync-2013-05-09.log

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