Creative cloud will not install ps

I cannot download the PS app through creative cloud.. It says failed every time & I have already purchased it. Please help.

This is an open forum, not Adobe support... I deleted your duplicate message
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Creative cloud will not instal on Mac. Does nothing. Just sits there.

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    Cheers

    Hi beeartch,
    Kindly refer: Troubleshoot Creative Cloud download and install issues
    Thanks,
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  • Latest update for creative cloud will not install   error code 1    HOW TO FIX THIS????

    I CAN NOT GET cc UPDATE  STALLS AT 43% AND GIVES ((ERROR CODE 1 )) AS THE REASON??????

    1) Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
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    2) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
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    appdata
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  • Creative cloud will not install on my computer - why?

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    Which installer did you download the Adobe Creative Cloud Desktop Application or one of the large download archives to install Photoshop directly on a PC or the other archive for the Mac. 
    If you downloaded the Creative Desktop Application you install that and open the creative cloud application.  From it you can install Creative Cloud applications.  The Applications are large and it will take quite some time to download and install a product like Photoshop CC 2014.
    If you downloaded the Windows PC archive "Photoshop_15_LS20_win64.7z" you can use 7zip to extract the files and run set-up from the extracted  "Adobe CC 2014" folder. 
    The Mac archive "Photoshop_15_LS20.dmg" is used to install Photoshop CC 2014 on the Mac.  Once you have it installed  use Photoshop cc 2014 menu Help>Updates to install the update for it.

  • Creative Cloud will not install correctly on Windows 7

    I've downloaded Creative Cloud several times and cannot get it to install. I also cannot get Adobe Air to install. I continue to get Error Message 205.
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    the two documents which are relevant to your difficulties specifically are as follows:
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    Adobe Creative Cloud Controlling Service Access
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    Not sure.  I am not having any problems opening files in current version 8.0 except for files that have been created/modified in current version 8.2 of course. That is why I need to update.
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  • I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

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    Run CC Cleaner and try again
    CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
      http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    Hi,
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              1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
              2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
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              4: Delete opm file under OOBE.
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              8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
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  • My creative cloud will not sync properley

    my creative cloud will not sync properley  some of the files do not appear how can i find out in the online cloud which they are and why they won't sync

    Please check if the Creative Cloud Connection is Active or Not?
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    If you can find the logs at the following places, and paste them here, it would be good.
    Here's where to find the log:
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    Mac - /Users/<yourusername>/Library/Application Data/CloudSync/CloudSync-2013-05-09.log

  • Creative cloud will not run

    dowloading for the first time, goes to my downloads but will not run
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    Lboger83 do you receive any specific error messages when downloading the Creative Cloud applications?  Please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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  • Adobe Creative Cloud will not uninstall

    I bought a new macbook last week, so I used the Migration Assistant to transfer all my stuff from my old macbook to my new one.
    Now, Adobe Creative Cloud doesn't work and neither does Photoshop CC. (Photoshop CC is a free trial)
    1. Everytime I turn on my computer or click Adobe Creative Cloud in my applications folder, it always says "Adobe Cloud is needed to resolve this problem. However, it is missing or damaged."
    2. I try downloading it again, but it repeats the message above.
    3. I try to uninstall it, but it says "Uninstallation of Creative Cloud completed with errors." It doesn not uninstall.
    I don't know what to do, I thought this was fun at first, but now I just want to get rid of it. I really want to just put everything in the trash bin, but I don't think it's recommended.
    Also, I don't have any back ups of my computer.
    thanks

    Mac migration (or Time Machine) does not always work with Cloud programs
    Uninstall... run the Cleaner... Restart your computer... Reinstall
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Creative Cloud will not download.  I get error message 302 immediately.

    Creative Cloud (Photographers version) will not download.  I get error message 302 right away.

    Hi,
    Please refer to the thread below:
    install error on Mac "could not create ~/library/application support/adobe/coresync"
    Regards,
    Sheena

  • Creative Cloud products not installing

    Nearly every time I've tried to install software that I've packaged using the Creative Cloud for Enterprise Packager, the install fails. No warning, no error message, nothing in the event logs, nothing. It happens whether I run the Windows Installer or the Setup application. It doesn't occur using Mac machines. A dialog box pops up saying "wait while Windows configures <package name>" and "Gathering Required Information," and a progress bar appears to be loading. Once it nears the ends, it stalls, then rapidly unloads the progress bar, and the dialog box disappears. This has been very frustrating and has been occurring since we acquired CC. I've run the installer successfully before, but it rarely happens, and I haven't been able to pinpoint one product that causes it. I've packaged everything separately, and I've packaged them in bunches and the issue still occurs. Currently, I'm trying to install Adobe Acrobat Pro XI on a laptop that has no other CC products installed on it, and this issue keeps happening. Any suggestions?

    This forum is more about individuals, not managed installs
    Packager Links https://forums.adobe.com/thread/1586021
    http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

  • Adobe Creative Cloud will not Sync Any Files/Folders (MAC OSX)

    I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums.
    Here was my situation:
    After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.
    In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account.
    I then attempted to sync.
    Here is an excerpt from my CoreSync log, so that you can see the errors being generated:
    20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK
    20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' =====
    20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile
    20141105-115144.416: Start UL: /Instructions.txt (New)
    20141105-115144.436: Starting a batch of 1
    20141105-115144.436: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
    20141105-115144.438: Start UL: /<folder> (Del)
    20141105-115144.439: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
    20141105-115144.442: Copy New '/Users/<me>/Creative Cloud Files/Instructions.txt' -> 'acsl://scss.adobesc.com:80/files/Instructions.txt'
    - ERROR: Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
    20141105-115144.442: Finish UL: /Instructions.txt (New): Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
    20141105-115144.458: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
    20141105-115144.459: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/<folder>': SQL logic error or missing database
    20141105-115144.459: Ending a batch of 1
    20141105-115144.459: Finish UL: /<folder> (Del): No error
    I called Adobe Customer Support, and after explaining the situation, was first instructed on how to save a file to my Creative Cloud folder. Just a note to Adobe, when a customer sends you a detailed log file and tells you they have already tried certain steps from the forums, don't start at using Adobe 101.
    Customer service insisted that I try deleting options.tix again. I did so, following the instruction posted here: Re: I can't sync to my files In the CC desktop app
    This did not work.
    Support then requested that I navigate to /Users/<my username>/Library/Application\ Support/Adobe/ and rename the "CoreSync" folder to "Coresyncold".
    Upon doing, killing "Adobe Creative Cloud" and "CoreSync" processes, and restarting the "Adobe Creative Cloud" Application, all syncing functionality worked correctly.
    To summarize, this fixed the issue:
    Rename "CoreSync" to "Coresyncold" (Functionally, the same as deleting it)
    Kill "Adobe Creative Cloud" and "CoreSync" Processes
    Restart "Adobe Creative Cloud"
    Here is the process as terminal commands:
    mv ~/Library/Application\ Support/Adobe/CoreSync ~/Library/Application\ Support/Adobe/CoreSyncOld
    killall Creative\ Cloud
    killall CoreSync
    open -a Creative\ Cloud
    Good Luck,
    Michael

    Hi, Thanks for the reply.  Everything worked fine until I updated to CC14.  after that, I receive conflicted file messages. So, I archived all my files that were in cloud.  I opened each file on my Mac and re-saved them using SaveAs so I was sure the file was in the CC14 format.  I uploaded each file to the cloud as they would not synch.  Now when I work on a file I get double the files showing the original file (with the old upload date) and the conflicted file on my Mac.  I have no idea now which file I am actually using is the original file or the conflicted file.  Still today, nothing synchs - I get the "Some Files failed to Sync" message - click Learn More and the message tells me that the cloud is working perfectly... but it's not... my files aren't synching... I have worked on two files today and neither have synched.  It's the weirdest thing...

  • Creative Cloud will not allow me to sign in.

    This just started recently. After I attempt to sign-in, a sign-in window pops up indicating I've been signed out. I've tried several times and still no luck. Changing the password does not help at all. It's like it's looping over and over as I try to sign-in.

    Update - still NOT working after
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    2) Uninstalling the current Adobe Creative Cloud Desktop App (for the 2nd time)
    3) Cleaning my registry
    4) Rebooting
    5) installing latest Adobe Creative Cloud Desktop App
    It just loops between "You've been signed out" - "Sign In with your Adobe ID" .

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