Creative cloud will NOT let me sign in.. no matter what I do! help please ASAP!!!

hello.... I cannot sign in to creative cloud.. I have tried everything and i mean everyting possible i could find! I deleted the  olb file, i have deleted the application and everything with it and nothing is working! I really need some help here ASAP thanks..

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    Hi,
    Please follow the below steps to remove the error message of "You have been signed out".
              1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
              2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
                             (Windows:  [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE)
              3: Now navigate to Application Support/Adobe/OOBE/.. folder.
              4: Delete opm file under OOBE.
              5: Rename OOBE to OOBEold.
              6: Check if you have AAMupdater in the same location.
              7: Please rename it to AAMupdaterold.
              8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
              9: Then launch it, sign-in and click on Apps tab.
    The error message will be removed.

  • Creative Cloud does not let me sign in! I redownloaded it a bunch of times already

    Right when I sign in, it says I've been signed out. I've tried quitting it and opening it again. I've tried uninstalling it and reinstalling it. No luck. HELP !

    Hi Ckxian,
    Please refer the following help document on the error message " You have been signed out"
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    If it does not resolve the issue then try to rename the OPM.DB file from the following location.
    Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE 
    Mac: ~/Library/Application Support/Adobe/OOBE
    Note: Please make sure your login ID does not contain any special character in it.
    Please let me know in case still having problem.
    Regards,
    Sumit Singh

  • My laptop deleted itunes off of my computer and it will not let me redownload it no matter what method I try. I concluded that this computer wont let me download itunes again. is there any way I can transfer all my music off my ipod to a new computer?

    Please I need help I do not want to lose all the music off this iPod. I have a new laptop and the laptop I originally had all my music on has viruses and I think that may be the problem and it wont let me download iTunes again. Please help me

    Did you authorize your new computer in iTunes under the Store menu?

  • HT204053 it will not let me sign in to i cloud

    i am trying to access my pictures of -of i cloud and it will not let me sign in

    Is it giving you a certain prompt when you try to sign in?
    -It could be a password issue iforgot.apple.com
    -Also make sure you're signing in with your AppleID/password, your apple id will be your email address that is associated with your apple id

  • On the desk top it will not let me sign in keeps saying you have been signed out.

    On the desk top it will not let me sign in keeps saying you have been signed out.

    Refer
    https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • I have an itouch that will not let me sign in to my itunes account. The email address that it is associated with is no longer valid. I keep entering the correct password but it says that it is incorrect. I cant get a reset all of my credentials dont work.

    I have an itouch that will not let me sign in to my itunes account. The email address that it is associated with is no longer valid. I keep entering the correct password but it says that it is incorrect. I can’t get a reset all of my credentials don’t work. Now all my apps won’t work. it looks like they load for half a second then disappear. What can I do?

    - Try contacting iTunes for the password problem:
    Apple - Support - iTunes - Contact Us
    - For the other problem you can try a reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - The next standard thing to do is to download/install a new app but you cant 'do that.
    - Instead, try restoring from backup.

  • HT204053 When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?

    When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?

    Welcome to the Apple Community.
    Go to the 'Go' menu in the Finder and hold down the option key to reveal the Library. Then navigate to library > preferences > system configuration and drag the 'Networkinterfaces.plist' file to the trash and restart for mac. Now try again.

  • My iTunes will not let me sign in on my ipod touch and its not because of my wifi because i can go on the internet. Please help. URGENT

    URGENT
    Hi, my ipod will not let me sign in to my apple id and my game center. i am fully connected to the internet but wont let me go on ifunny, instagram, etc. it will not let me sign into my imessage, itunes and my app store. i am very frustrated. PLEASE respond quickly.
    AARON

    Relax.  The world is not ending.
    Go here and "Manage your Apple ID."

  • I got My Computer back and went to sync my ipod and lost everything now the cloud will not let me re download

    I Have recently got computer back and went to Sync Ipod 5th generation and i lost everything  and now the cloud will not let re download
    Someone please help

    You can re download past purchases after you restore the iPod.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

    Newton91 wrote:
    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
    Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

  • When I try to access my mail, it says, server not available. It will not let me sign on toy email account.

    When I try to access my email, it says server unavailable and it will not let me sign in to my account.

    It depends...do you use VPN or sth cause internet errors?it's properly about your network and country problem.try to use different IP.(VPN or proxy)

  • Exchange hotmail will not let me sign in I know my password

    EExchange Hotmail will not let me sign in even tho I know my password I had changed password for hotmail on laptop

    Hi there subi69,
    I would recommend taking a look at the troubleshooting steps found in the article below if you are experiencing issues with Mail on your iPad. 
    Get help with Mail on iPhone, iPad, and iPod touch
    -Griff W.

  • My iMessage will not let me sign in.  The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

    My iMessage will not let me sign in.  The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

    Welcome to Apple Support Discussions,
    Have you tried:
    Turn FaceTime or iMessage off and then back on in Settings.
    Launch Settings by tapping the icon on the Home screen
    Scroll down to Messages or FaceTime
    Toggle the switch from on (green) to off (white)
    Wait a minute
    Toggle the switch back to on (green)
    Wait for it to re-activate
    Hard reboot your iPhone, iPod touch, or iPad
    Make sure you're on Wi-Fi
    Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
    Wait for the Apple logo to appear
    If it still doesn't work, repeat step 1 (turning FaceTime or iMessage off and on)
    Reset network settings
    Launch Settings by tapping on the icon on the Home screen
    Tap on General
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    Tap on Reset Network Settings
    If it still doesn't work, repeat step 1, then step 2, above (Turning FaceTime or iMessage off and one, rebooting).
    (Source: http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it)

  • I tunes will not let me sign in even the the secret questions

    i tunes will not let me sign in even the the secret questions

    Hello Verna,
    Thank you for the details of the issue you are experiencing with your security questions.  I found an article with some useful information if you cannot remember the answers to your security questions:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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