Creative Cloud will not open on Mac

I downloaded the free trial of Creative Cloud on my Macbook Pro but when I go to open the app it says its loading then suddenly disappears.

if you have mavericks os, uninstall your cc app, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you don't have mavericks, what os?

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My creative cloud will not open.

I am on a limited free trial trying to learn photoshop, illustrator, InDesgn etc.before I make the decision to buy it, It is ridiculous that it just won't open and this is the third time. I'm not sure, maybe it is my computer but the load circle comes up for about a second then goes away and it never opens. How do I fix it so I can use the final days of my trial and is this going to be problem if I buy it?

App doesn't open | Progress wheel spins continually
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

Creative cloud will not instal on Mac. Does nothing. Just sits there.

Trying to download Creative cloud but it does nothing. I can see the installer and Creative Cloud on my Mac but nothing will open. It just hour glasses the installer. Makes it hard to download any product when step one wont work. Any feedback would be appreciated. Its on a iMac 2008 model.
Cheers

Hi beeartch,
Kindly refer: Troubleshoot Creative Cloud download and install issues
Thanks,
Atul Saini

CREATIVE CLOUD WILL NOT OPEN

I HAVE CC ON MY DESKTOP AND LAPTOP. IT SHOWS UP ON MY LAPTOP AND WORKS FINE. IT SUDDENLY DOES NOT OPEN ON MY DESKTOP. AND CAN NOT PROMT IT TO OPEN

Hi Carl,
Kindly try the steps mentioned in the link mentioned below.
Why won't Adobe Creative Cloud Open?
Thanks,
Atul Saini

What do you do when the creative cloud will not update?

Creative cloud will not update on my Mac.. therefore I cannot use InDesign. How can I get the Creative Cloud to update? I have tried un-installing and re-installing 3 different times now. Thank you.

Not sure. I am not having any problems opening files in current version 8.0 except for files that have been created/modified in current version 8.2 of course. That is why I need to update.
I've tried uninstalling 8.0 version before updating and a direct download of installer/updater of 8.2... still no luck.

My adobe cloud will not open, how do I fix this?

I have tied to repair, uninstall and reinstall. The most I have gotten is the window for the cloud to open showing the program is there but it does not open at all.
How do I fix this on windows 7?

no the Adobe cloud window opens..the links for the programs dont work on the Cloud screen. Its never happened before. I did find the program and after uninstalling and reinstalling it will come up in programs. But why it crashed fist of all and then why I had nothing at first, then the cloud window, then the program would go no further. All the other links work on my desktop. Just not the Adobe.
Date: Mon, 14 Apr 2014 19:42:58 -0700
From: [email protected]
To: [email protected]
Subject: My adobe cloud will not open, how do I fix this?
    Re: My adobe cloud will not open, how do I fix this?
    created by John T Smith in Adobe Creative Cloud - View the full discussion
by "not there" do you mean a blank screen?
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6299011#6299011
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           Start a new discussion in Adobe Creative Cloud at Adobe Community
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My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

Hi,
Please follow the below steps to remove the error message of "You have been signed out".
          1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
          2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
                         (Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE)
          3: Now navigate to Application Support/Adobe/OOBE/.. folder.
          4: Delete opm file under OOBE.
          5: Rename OOBE to OOBEold.
          6: Check if you have AAMupdater in the same location.
          7: Please rename it to AAMupdaterold.
          8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
          9: Then launch it, sign-in and click on Apps tab.
The error message will be removed.

My Creative Cloud is not opening

My Creative Cloud is not opening, it will either be a white screen or just my background

Please follow the steps mentioned below
WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
WIN 7 and 8 (32 bit):
Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
App doesn't open | Progress wheel spins continually
creative cloud is blank window why?
https://forums.adobe.com/thread/1235026
Regards
Rajshree

My creative cloud will not sync properley

my creative cloud will not sync properley some of the files do not appear how can i find out in the online cloud which they are and why they won't sync

Please check if the Creative Cloud Connection is Active or Not?
How large are the files?
If you can find the logs at the following places, and paste them here, it would be good.
Here's where to find the log:
Windows - c:\users\<yourusername>\AppData\Roaming\CloudSync\CloudSync-2013-05-0 9.log
Mac - /Users/<yourusername>/Library/Application Data/CloudSync/CloudSync-2013-05-09.log

Foxfire froze. Force quit. Could not reopen. Installed 8.0.1. Will not open on MAC 10.4.11 OSX

Foxfire froze when I tried to open email info. Had to force quit Foxfire. Could not reopen. Installed 8.0.1 Foxfire. This will not open on MAC 10.4.11

You '''can not use version 8.0.x on your 10.4.11 mac with ppc'''
http://www.mozilla.org/en-US/firefox/8.0/system-requirements/
Firefox 4 versions and later do not run on a PowerPC Mac and require at least OS X 10.5 and an Intel Mac.
'''latest supported version for your os is 3.6.24''' you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions '''if you like''' try TenFourFox for PowerPC's running Mac 10.4.11(like yours) & 10.5.8
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
see also:
[http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Performed update to 3.6.6, and now it will not open on Mac OS 10.6.4

I performed the update to 3.6.6, and now Firefox will not open on Mac OS 10.6.4. I hope I haven't lost all my bookmarks, etc.
== This happened ==
Every time Firefox opened
== after the update to 3.6.6

Using your link, I downloaded the new version. When I dragged the Firefox icon into the applications folder, it asked if I wanted the new version to replace the existing one, and I said yes. I was then told that it couldn't be done because I had insufficient privileges for some items. Is the reason for this that I didn't trash the old version BEFORE dragging the new one into the applications folder (under the assumption that "replace" meant that the old version was trashed as the new one was installed)? If not, it appears that I am back to the same problem I've had before.
Since I'll be replacing this computer soon, it seems too troublesome to bother with this update. I'd just like the update reminders to go away!

I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it. the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?

Run CC Cleaner and try again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

The application "Creative Cloud" is not open anymore.

I try to open the creative cloud app and just see this ( The application “Creative Cloud” is not open anymore.)

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Creative Cloud will not Sync Any Files/Folders (MAC OSX)

I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums.
Here was my situation:
After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.
In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account.
I then attempted to sync.
Here is an excerpt from my CoreSync log, so that you can see the errors being generated:
20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK
20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' =====
20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile
20141105-115144.416: Start UL: /Instructions.txt (New)
20141105-115144.436: Starting a batch of 1
20141105-115144.436: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.438: Start UL: /<folder> (Del)
20141105-115144.439: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Copy New '/Users/<me>/Creative Cloud Files/Instructions.txt' -> 'acsl://scss.adobesc.com:80/files/Instructions.txt'
- ERROR: Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Finish UL: /Instructions.txt (New): Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.458: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.459: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/<folder>': SQL logic error or missing database
20141105-115144.459: Ending a batch of 1
20141105-115144.459: Finish UL: /<folder> (Del): No error
I called Adobe Customer Support, and after explaining the situation, was first instructed on how to save a file to my Creative Cloud folder. Just a note to Adobe, when a customer sends you a detailed log file and tells you they have already tried certain steps from the forums, don't start at using Adobe 101.
Customer service insisted that I try deleting options.tix again. I did so, following the instruction posted here: Re: I can't sync to my files In the CC desktop app
This did not work.
Support then requested that I navigate to /Users/<my username>/Library/Application\ Support/Adobe/ and rename the "CoreSync" folder to "Coresyncold".
Upon doing, killing "Adobe Creative Cloud" and "CoreSync" processes, and restarting the "Adobe Creative Cloud" Application, all syncing functionality worked correctly.
To summarize, this fixed the issue:
Rename "CoreSync" to "Coresyncold" (Functionally, the same as deleting it)
Kill "Adobe Creative Cloud" and "CoreSync" Processes
Restart "Adobe Creative Cloud"
Here is the process as terminal commands:
mv ~/Library/Application\ Support/Adobe/CoreSync ~/Library/Application\ Support/Adobe/CoreSyncOld
killall Creative\ Cloud
killall CoreSync
open -a Creative\ Cloud
Good Luck,
Michael

Hi, Thanks for the reply. Everything worked fine until I updated to CC14. after that, I receive conflicted file messages. So, I archived all my files that were in cloud. I opened each file on my Mac and re-saved them using SaveAs so I was sure the file was in the CC14 format. I uploaded each file to the cloud as they would not synch. Now when I work on a file I get double the files showing the original file (with the old upload date) and the conflicted file on my Mac. I have no idea now which file I am actually using is the original file or the conflicted file. Still today, nothing synchs - I get the "Some Files failed to Sync" message - click Learn More and the message tells me that the cloud is working perfectly... but it's not... my files aren't synching... I have worked on two files today and neither have synched. It's the weirdest thing...

Creative Cloud does not open

I successsfully installed creative cloud on my desktop, but it will not open. I get a message saying it unexpectedly stopped working, it is closing, and a message has been sent to see if the problem can be diagnosed.

Marilyn_lydic which operating system are you using exactly? Do you receive any specific error messages? Have you tried removing and reinstalling the Creative Cloud Desktop application?

Creative Cloud will not open on Mac

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