Creative Cloud window opens, but nothing is displayed.
I have tried uninstalling, cleaning, and reinstalling to no avail. The window allows me to select 3 options from the cog in the upper right hand corner of the window: help, pin, or quit. Any ideas of what i can do to fix this?
Try Cloud Desktop App is blank?
Similar Messages
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Creative cloud desktop opens but does nothing remains empty
When i tried to use creative cloud desktop it opens and the icon remains in grey the config menu is log out, open in new window, help
thats all it does after opening a loading gif appears for several seconds and then disapears but nothing happens remains empty
i have tried the obvious uninstall - install usign the adobe uninstallers and got the removal successfull, downloaded the latest version
of the C.C.Desktop and same problem i am on mac OS 10.7.5Hi there,
Welcome to the forums!
Please rename OOBE Folder from the following location
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
Ankit -
Opened Firefox as usual. This time a small window opened with a tab that says "connectiing" but nothing loaded.
Downloaded newest version. Updated. Same thing.
Uninstalled the old version. Installed again. Same thing.
After installs it has two tabs that say "connectiing" but nothing loaded.
Toshiba Satellite running VistaA possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
How do I stop Creative Cloud window opening automatically on Mac?
Have been through system preferences/users and groups/login items and it's not listed
added the app and deleted, still opens automatically
any ideas?Open Creative Cloud desktop application, click on the Settings button at the right top corner, go to Preferences -> General Tab -> Settings and uncheck "Launch at Log in" option.
Refer: https://forums.adobe.com/thread/1303287?tstart=0
Regards
Rajshree -
When I hit the print button in Hotmail this big window opens but nothing prints??
At the top of this window in the search box it says "Search Bookmarks and history", but my printer dialog box will not open. I have been clearing the cache(Tools/Clear Recent History) but now even that didn't work. So what's up and how can I get this fixed?
Thank you for your help.
SacManAt the top of this window in the search box it says "Search Bookmarks and history", but my printer dialog box will not open. I have been clearing the cache(Tools/Clear Recent History) but now even that didn't work. So what's up and how can I get this fixed?
Thank you for your help.
SacMan -
Firefox opens but nothing shows/load in the window, not even menu buttons
I open Firefox & a window opens but nothing loads or shows up, not even menu buttons. Occasionally when you blindly click around some menus will open but options beyond that don't produce anything.
I have (not necessarily in this order):
Uninstalled Firefox, deleted all remaining folders, then reinstalled (twice).... didn't help.
Reverted PC back to before Firefox updated... didn't work.
Uninstalled, Debugged my PC, reinstalled.... didn't work.
Turned off firewalls & switched settings to make sure nothing was blocking it from working.... didn't work.
At this point, after surfing Mozilla support site & not finding anyone else having this exact issue I'm not sure what else to do. I love Firefox & want to keep using it (I HATE using Internet Explorer) but the only other solution I can think of is use Google Chrome or IE.
I have Windows 7, use McAfee, & SpyHunter. My laptop is less than 5 y.o. & I keep thing updated reg. so I don't think anything should be out of date or incompatible.
Thanks!Hello,
Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
To disable Hardware Acceleration
* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
* In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
* In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
Now, exit Firefox, wait a few seconds, and then start it normally.
Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out [http://www.surveygizmo.com/s3/1851506/1c87a6cf309a this survey]
I should also mention that other users with this problem had an embedded intel hd graphics card with an old driver present. Until Mozilla comes up with a fix, if you want Hardware Acceleration in Firefox, you can try to update your driver through the appropriate link below to see if that helps:
Intel HD 2000/3000:
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
Intel HD 4000:
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329
Thank you! -
Unable to install flash player. After downloading the Adobe FLash Player Installer and running it, a grey pop up window opens up but nothing is displayed in it. There is no progress bar or anything and even after keeping it running for a long time there is no progress. Please help with this issue.
Hi Prat,
We are aware of this issue and are working on a fix. In the mean time, please use the offline installer, posted at the bottom of the help page corresponding with your OS and browser:
Installation problems | Flash Player | Windows
Installation problems | Flash Player | Mac
The installers are at the bottom of the page, in the 'Still having problems' section.
Maria -
The "Creative Cloud" window shows nothing but a spinning icon..
I just paid for the CC version of Photoshop. When I click "download" the creative cloud window pops up and all I see is a blue - spinning icon....nothing else happens.
Thoughts?
Thanks.Hello,
I also had to do this experience.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
I can't finish the installation of Acrobat XI Pro, because a window pops up and tells me to close the SafariNotificati application, but i haven't got anything open other that the Creative cloud window, it always stops at 42%, what can I do? All other applications downloaded without any problem
I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there. -
Photoshop Browse in Bridge option opens the Creative Cloud window and not Bridge
Hi,
In the Photoshop CC File menu the "Browse in Bridge" opens up the Creative Cloud window and asks whether I want to install a different version of Bridge. I did the new installation once already but the problem is still there. The situation is the same over and over again. What to do? It's possible to get fro Bridge to PS but it's not possible to get from PS to Bridge.
Thanks for help.BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed
right click the executable > click 'run as administrator'.
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I would like to share my ipad on my Windows machine. I got the Ipad to HDMI adaptor but nothing is displayed on the screen... Do I need any additional softwares?
Actually I would like to have the Ipad connected to pc and then run an application on the ipad (which is shown on my windows machine) and record it on the windows machine... Is this feasible?If you have an HDMI connection on your computer, it is most likely an output, it won't recieve a signal unless it's on a video capture card. Recording to the PC could be a difficlut task. HDMI is encrypted to keep you from copying but there are ways to do it. It would also depend on what content you intended on recording. If it's movies you have purchased or rented, it would be illegal.
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I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer
if mac, check your applications>adobe>premiere pro folder.
if win, check you program files>adobe>premiere pro directory. -
I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?
The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html -
why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging...
i already tried with chrome and safari navigator..Have you installed the Adobe Application Manager from creative.adobe.com?
-j
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