Creative Cloud & Windows 8.1

I can't open Photoshop or Illustrator - a blank screen comes up and I can't exit it at all, I have to switch my
laptop off and on again. If it does open (which happens almost NEVER) a notification comes up about the display settings (too scared to use it as it might not save the data) - I have now tried to download inDesign but that has failed completely. I bought my
laptop brand new in November 2013 and I have now paid a USA Technical Support Company over £300 to assist me with these issue - they have installed various different programmes (thinking it might be my laptop not taking the GRAPHS of the programmes), but it se
ems that it might be Windows 8.1? Please advise urgently as I need to use these programmes on a day-to-day basis as I'm currently
doing an art and design course.

BLANK Cloud Screen http://forums.adobe.com/message/5484303

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I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed.

I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed

right click the executable > click 'run as administrator'.

Creative Cloud window is empty

Setting up a brand new iMac running Mavericks. I used Migration Assistant to move files from a Mac Mini.
When I tried running CC apps (InDesign CC, Photoshop CC, Illustrator CC) nothing would launch. The error message said I needed Creative Cloud.
I uninstalled the old version of Creative Cloud.
I downloaded and re-installed the Creative Cloud App.
Creative Cloud launches but the window is empty (see attached screen shot).
I have uninstalled Creative Cloud, restarted, and reinstalled Creative Cloud several times with the same result each time.
I have tried renaming ~/Library/Application Support/Adobe/OOBE/opm.db then restarting but it does not make a difference . . . same result
I have tried deleting the ~/Library/Application Support/Adobe/OOBE folder then restarting . . . same result.
When I try to download apps from the Creative Cloud web page the Creative Cloud window comes to the front, but nothing is downloaded.
I ran downloaded and ran the Creative Clound Clearner Tool, restarted, then reinstalled Crative Cloud . . . same result.
Along the way I have uninstalled all Adobe apps and deleted all Adobe preferences, reinstaliing Creative Cloud each time, still with the same result.
What do I need to do to get Creative Cloud Apps on this machine?

Finally!
I've been searching for an answer to my problem for hours now, and finally somebody had the exact same propblem as I have (or had), and fortunately more wit to solve the problem.
Thank you!
PS. Adobe Download / Application Managers have always been unstable but this new Creative Cloud sweeps the floor with the old ones. Hope they keep on fixing it and some day we might have a reliable version... Also the downloads are sometimes ridiculously slow, I have a very fast optic fiber connection in and out so that shouldn't be a problem.

My apps no longer show up on the apps list on creative cloud window on my computer

my creative cloud window does not show any of my apps since updating it over a month ago. Help. I don't want to download a second whole app on my computer, I just want the updates.

Help for Download & Install & Setup & Activation
-FAQ http://forums.adobe.com/community/download_install_setup
-Chat http://www.adobe.com/support/download-install/supportinfo/
or
CC desktop lists applications as "Up to Date" when not installed
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
or
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't c

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't change the name of opm.db file. What can I do ?

HI Jmd17,
Welcome to Adobe Forums.
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Thanks

Photoshop CC installation hung at "Waiting..." in Creative Cloud window.

2013-06-17
Downloaded and installed new version of Adobe Application Manager which magically turned into the new Creative Cloud window. Found the Photoshop CC entry and clicked "Install" after which the download took lots of minutes and then switched to an "Extracting Photoshop CC" message which took more minutes. Okay, now it's saying "Installing Photoshop CC." After a few minutes, seems stuck at 70%. After a few more minutes, it's still stuck at 70%.
Clicked the "x" button to stop the installation and waited for the "Install" button reappear. I pressed "Install" again and got the messages "Installing Photoshop CC" followed by "Extracting Photoshop CC" which is still on the screen. Down where the "Install" button was appeared the message "Extracting..." but that soon changed to "Waiting...". After 10 minutes of "Waiting...", I clicked the "x" next to the "waiting" message to cancel the "Photoshop CC" installation. The "Install" button returned almost immediately.
I went to the https://creative.adobe.com site then to the Download Center. I clicked on the "Photoshop" icon and then on the "Download" button on the "Photoshop CC" page. That action fired up the Creative Cloud app on my machine and the download started again. The first message is "Installing Photoshop CC" and the percentage value is increasing (good)! There's a little progress bar in the Creative Cloud window. The display changed from "Installing Photoshop CC (49%)" to "Extracting Photoshop CC..." and where the progress bar was in now the word "Extracting...". After a couple of minutes (maybe 3 or 4), the word "Extracting..." turned into "Waiting...". I think I hate this. The legend at the top of the Creative Cloud window still reads "Extracting Photoshop CC...". After 10-11 minutes, the message "Waiting..." is still there. Someone suggested "close your browser" to get the ball rolling again, so I closed Chrome at 11:47 PM. I still have the "Waiting..." message. I'm going to click "x" and try again. Did so at 11:48 PM. After taking a break (time now 11:59 PM), message is "Extracting..." but at 12:00 midnight the message changed to "Waiting...". What the heck is it waiting for? Behavior is identical to when browser was running. Now it's 12:12 AM and still "Waiting...". I suppose it'll be like this until morning. Maybe I should kill all other processes. Did so but no help. Now it's 12:55 AM and still "Waiting...".
I have PS CS6 and LR5 installed (but neither running) on my Windows 7 64-bit 16GB machine. I'm running Webroot Secure Anywhere.
What next steps should I take to get past this Ps CC installation blockage?
Update 1:36 AM
It's now 1:36 AM and I still have the "Waiting..." message.
There are four copies of "Adobe CEF Helper.exe *32" running and one copy of "CEPServiceManager.exe *32" (a.k.a., "Adobe CEP Service Manager"). Also, one copy each of "Creative Cloud Helper.exe *32" and "Creative Cloud.exe *32" are running.
Thanks,
-- Sam

2013-06-18 6:30 AM
Thank you, Arpit. With your help I seem to be up and running with Photoshop CC.
I did these things:
Manually killed all Adobe processes including a "setup.exe" I had not noticed before.
Used Add/Remove programs to remove the Creative Cloud app and a partially installed version of Adobe Photoshop CC.
Restarted computer
Renamed the two OOBE directories you specified.
I ran AdobeCreativeCloudCleaner.exe as admin but elected to exit when I saw that I'd have to remove Ps CS6 as well as CC.
Restarted computer, again.
Downloaded and ran CreativeCloudSet-Up.exe then signed in and navigated to the "Apps" panel.
Clicked "Install" next to the Photoshop CC icon at 5:58 AM; the installation completed at 6:12 AM with an "up to date" message near the Photoshop CC icon.
I quickly tested both Ps CS6 and Ps CC to see that both would run -- they both did run.
In LR5 I noticed that the "Edit In > Adobe Photoshop CS6" has been replaced by "Edit In > Adobe Photoshop CC"
When I attempted to open an image in Ps CC via LR5, I was told to "Update Adobe Camera Raw" so I opened Ps CC manually, checked for updates -- there were three total including ACR, Ps CC itself, and one other which I think was "something something Extensions"
Restarted computer, again (following advice from updater mentioned above) after which Ps CC seems to work well with LR5.
Deleted the two renamed OOBE directories (step 4 above) after verifying new OOBE directories had been created.
My only problem now is figuring out how to get Ps CC to see my third-party filters (e.g., NIK, Topaz, Redfield). I'll probably just have to reinstall them all.
I supposed I can uninstall Ps CS6 without affecting Ps CC, right?
Thanks again for your help,
-- Sam

Creative Cloud window is perpetually showing me a waiting symbol when I try to download Photoshop

Hi! I'm trying to download a 30 day trial of photoshop and my creative cloud window is open to apps but showing me that blue rotating circle that indicates I should wait. And nothing is happening! My computer is fast and this shouldn't be a problem. Anyone know what is up?

sign out and then back in to your cc desktop app, Sign in, Sign out | Creative Cloud desktop app

How do I maximize the Creative Cloud window

Is there a way to maximize the Creative Cloud window. I have Windows 7. It opens so small and I cant brows for market vector items etc one at a time in a window that small that is just not gonna happen. I found the market on the internet through a browser and it shows me as logged in to my account but it still says trial trial and i cant actually browse for any products.

I think maybe it thinks I am using a little phone maybe?

Photoshop Browse in Bridge option opens the Creative Cloud window and not Bridge

Hi,
In the Photoshop CC File menu the "Browse in Bridge" opens up the Creative Cloud window and asks whether I want to install a different version of Bridge. I did the new installation once already but the problem is still there. The situation is the same over and over again. What to do? It's possible to get fro Bridge to PS but it's not possible to get from PS to Bridge.
Thanks for help.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Empty Creative Cloud window after OS 10.9.4 update.

Since updating to Mac OS 10.9.4 I get an empty window with a spinning wheel when I open the Creative Cloud window on the desktop.

Mac Spinning Wheel https://forums.adobe.com/message/5470608

My creative cloud window is blank i have called many times to get ti fixed it works for a week then comes up blank again

my creative cloud window is blank i have called many times to get ti fixed it works for a week then goes blank i need help

Chuck Palmer what steps have you utilized to resolve the issue previously? You mentioned you were in contact with our support team. Do you have a case number which I can reference to review the notes?

Why is my Creative Cloud window blank?

My Creative Cloud window is completely blank. I can't view my apps or even login. I've tried uninstalling and reinstalling the CC but it didn't work. I have a Mac.

Marlowe I would love if you could share what the support told you. Cause I tried everything I could find online, incl deleting the OOBE folder. I don't have any special characters in my account details. I use 10.9.4 ..

Creative cloud window is empty on 2. computer

i tried to install indesign cc on my 2. computer (laptop (win7pro)) but the creative cloud window is empty.
no apps or others are shown.
deinstall/install of cc was not successful

Hi andreas,
The CC only lists the apps that are compatible with the system you are trying to install on.
Make sure the system meets the minimum system requirements.
If it does then try logging on to https://creative.adobe.com/ and see if you can see the list of softwares.
Try installing it from there and check.

The "Creative Cloud" window shows nothing but a spinning icon..

I just paid for the CC version of Photoshop. When I click "download" the creative cloud window pops up and all I see is a blue - spinning icon....nothing else happens.
Thoughts?
Thanks.

Hello,
I also had to do this experience.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

My creative cloud window is empty

my creative cloud window is empty

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging ...

why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging...
i already tried with chrome and safari navigator..

Have you installed the Adobe Application Manager from creative.adobe.com?
-j

Creative Cloud & Windows 8.1

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