Creative Cloud won't finish downloading- blue pinwheel keeps turning

I've tried troubleshooting everything that has been listed on these pages. I've tried downloading and uninstalling and downloading creative cloud multiple times, and it will never move past the blue pinwheel stage (see below). I don't know what is wrong and don't know how to move forward.

Jess2128 please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html. If you can please respond back with the results it would be appreciated.

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Creative Cloud trial: Getting the spinning blue pinwheel thingy. Won't stop. Won't load.

I'm sitting here watching the creative cloud blue pinwheel spin and spin and it won't stop and won't allow me to access the programs. Is there something wrong with the Adobe servers? (which doesn't bode well for me adopting the whole cloud thing)
Mac OS 10.9.4, MacBook Pro 2.2 GHz Intel Core i7. This. THIS is what I'm seeing:

sign out and then back in to your cc desktop app.
if that fails, use solution 2 here, CC desktop lists applications as "Up to Date" when not installed

Creative Cloud won't allow download of Premiere

I am receiving an error message when I try to download apps in my creative cloud on my desktop. Under the "apps" tab, it says "download error. please contact customer service." Is there a preference that I need to change in my computer?

Hi bormanrec,
Please refer the below mentioned links.
Re: Creative Cloud "Download Error" message
Re: Creative Cloud - Download error - stubborn error
Error downloading Creative Cloud applications
Thanks,
Atul Saini

Creative Cloud won't finish launching

On Mac startup, Creative Cloud does not fully launch. All I get is the spinning dial. What's wrong?

Hi,
Try solution 2 in this document: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
also, check this: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

My pages app won't finish downloading, it keeps saying waiting even when I hit the install button and it won't let me pause it to start the download again.

my pages app won't finish downloading. It keeps saying it's waiting but won't install when I click install and won't pause in order for me to start the download again.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
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Download error in creative cloud, won't let me install updates.

download error in creative cloud, won't let me install updates.
Evert time I hit reload, It keeps saying download error.
I uninstalled the cloud, and Re installed it, and still have issues

Quading2390 make sure that you are browsing to the User/<UserName>/Library folder. You can see an example screen shot below.

Adobe Creative Cloud won't install

Hey guys,
I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
Here is as much information that I can provide.
Again, nothing is popping out. The installation just stops.
I am using Mac OS X 10.7.5
I downloaded this off firefox, and yes I have tried downloading it from a different browser.
Not sure what firewall or anti-virus system I have.
This has not worked before
I have not made any changes to my hardware.
I hope this helps.

Hi adobe2368,
It would help us if you could share the following log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
Sarika

Re: Creative Cloud won't start

Not working for me. even with restart. any suggestions

Hi Pattie-F,
It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?) that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
Bob
Sent from Yahoo Mail on Android
From:"Pattie-F" <[email protected]>
Date:Thu, Apr 23, 2015 at 11:05 AM
Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
Creative Cloud won't start
created by Pattie-F in Creative Cloud Download & Install - View the full discussion
Hi Robert,
Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
Can you tell me if you are using a Mac or PC and what OS version are you running?
you can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
For information on downloading and installing, see this link:
Creative Cloud Help | Download, install, update, or uninstall apps
Pattie
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My Creative Cloud won't recognise Apps I already have installed

My Creative Cloud won't recognise Apps I already have installed. I have since installed 1 more and this is the only one recognised and therefore updatable. I've tried logging out of my account and quitting Cloud then changing the opm.db file to opm.db.old in Library/Application Support/Adobe/OOBE and restarting but still the same. Any help much appreciated!

Hi Mat,
If your apps are already installed and you are just failing to update, kindly try to below mentioned steps.
Try to download and install updates manually from the below mentioned links.
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Troubleshoot update issues | CS5, CS5.5, CS6
Thanks,
Atul Saini

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

Download error on creative cloud. not possible to download new items

hi i am unable to download new apps to my creative cloud .
i have a full membership.
it keeps on saying download error on the apps page.
what can i do ?

what do you mean ?
i am not a pro ?
please explain safe mode with networking.
thank you

The Apps Application of my of my Creative Cloud Desktop only shows "Download Error"

The Apps Application of my of my Creative Cloud Desktop only shows "Download Error" and asks to either reload application (which does not work) or to contact customer support. As result I am unable to update any of my Apps even if I try and update through the website. Does anyone know how to fix this problem? I am working on a Mac with OS X 10.9.3.

Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

lawrencer72634146 a écrit:
Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?
It's important to keep in mind that the picture files are NOT stored in the Organizer. They are not stored in Lightroom or Bridge either...
The organizer is based on a catalog which stores the pictures properties, mainly the location of the pictures on your drive(s). It's the same idea of catalogs in Lightroom, and the nice thing is that Lightroom can convert organizer catalogs to its own format. The most obvious way for you will be to use Lightroom.
Bridge is a file browser which is a different way than to use catalogs.

When I click on Apps in the Creative Cloud panel is days Download Error contact customer support

When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
OS X 10.9.4
3.4 GHz Intel Core i7
16GB RAM 1333 MHz DDR3
237" iMac

I wish. Just this ambiguous msg.
I've gone round and round their online support. Seems like it's all for specific apps. Can't find anything for the CC window itself. Screen capture attached.
Many thanks for your time!

TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

Creative Cloud won't finish downloading- blue pinwheel keeps turning

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