Creative Cloud Won't Launch Windows 7

Hi, for some reason after using adobe creative cloud for a couple of days it will no longer launch, i don't even get a spinning wheel anymore. The only app that i installed was Lightroom and when i launch that it still will appear but i can no longer access the creative cloud menu/app launcher menu. I have windows 7, 64 bit. I was going to download photoshop but since i cannot access the creative cloud menu i cannot.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Creative Cloud won't launch

    I get the following message whenever I try to launch my Creative Cloud desktop app:
    I have tried deleting the OPM file and renaming it as well as restarting. Any solutions?

    Did you disable your firewall?
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • Re: creative cloud won't launch

    Hi how do I fix this problem on a PC? thanks Have no Idea.

    Branching to a separate discussion.
    Edubruto the discussion you responded to provided steps for Mac OS.  What specific errors are you receiving?

  • Creative Cloud won't work after starting – just shows an empty window.

    Hello there!
    I just have downloaded the Creative Cloud desktop software to install a trial version of InDesign CC. Sadly, all I get after starting the Creative Cloud, is an empty window with the black menu bar on top. That's all.
    I have tried to re-install it, to update Adobe Air et cetera. Nothing works for me.
    My system runs on Win7 64bit.
    Thank you for any help,
    Michael

    I encountered the difficulties with Mavericks and Dreamweaver running so slowly that the program almost unusable.
    I tried all sorts of work-arounds, such as installing a clean Maverick system on a newly formatted disk. Then a minimal install of Adobe CC, and nothing else. It made no difference whatsoever!
    Then, I was advised that uninstalling Adobe Air, which seems to cause all sorts of problems, would resolve the issue - which it did!!! Unfortunately, if you are using programs that depend upon Adobe Air, such as Muse, they will not work until Adobe Air is reinstalled.
    Adobe have their head buried in the sand, and are offering no solutions, or responses to this matter.
    Frankly, I cannot see any advantage of paying for a subscription  for Adobe CC, when Adobe CS6 offers virtually the same functionality at no additional cost!

  • My Creative Cloud won't recognise Apps I already have installed

    My Creative Cloud won't recognise Apps I already have installed. I have since installed 1 more and this is the only one recognised and therefore updatable. I've tried logging out of my account and quitting Cloud then changing the opm.db file to opm.db.old in Library/Application Support/Adobe/OOBE and restarting but still the same. Any help much appreciated!

    Hi Mat,
    If your apps are already installed and you are just failing to update, kindly try to below mentioned steps.
    Try to download and install updates manually from the below mentioned links.
    All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
    All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
    Troubleshoot update issues | CS5, CS5.5, CS6
    Thanks,
    Atul Saini

  • Adobe Creative Cloud won't install

    Hey guys,
    I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
    Here is as much information that I can provide.
    Again, nothing is popping out. The installation just stops.
    I am using Mac OS X 10.7.5
    I downloaded this off firefox, and yes I have tried downloading it from a different browser.
    Not sure what firewall or anti-virus system I have.
    This has not worked before
    I have not made any changes to my hardware.
    I hope this helps.

    Hi adobe2368,
    It would help us if you could share the following  log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
    Sarika

  • When you run the Adobe Creative Cloud opens a blank window, without authorization...

    When you run the Adobe Creative Cloud opens a blank window, without authorization, without a list of programs, just empty, as in the screenshot

    Hi Vetal1000 ,
    Welcome to Adobe Forums
    You can use the below mentioned links for solution -
    http://forums.adobe.com/message/5509684
    or
    http://forums.adobe.com/thread/1251577
    Let us know if that helps !
    Thanks
    Garima

  • After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution

    After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution. I have had installed Photoshop CC Trial Version, but had to re-boot the system, so I lost the Software. After re-installing the Creative Cloud Desktop appeared just a White window. I tried to delete the file of OOBD in AppData but no reaction. It still appears as a clear window.

    See if the following helps:
    https://forums.adobe.com/thread/1249756

  • Download error in creative cloud, won't let me install updates.

    download error in creative cloud, won't let me install updates.
    Evert time I hit reload, It keeps saying download error.
    I uninstalled the cloud, and Re installed it, and still have issues

    Quading2390 make sure that you are browsing to the User/<UserName>/Library folder.  You can see an example screen shot below.

  • Installing Creative Cloud applications from shared windows folder.

    Hello.
    I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
    This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

    Hello.
    I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
    This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

  • Creative Cloud won't download apps

    I downloaded the creative cloud app and launched it.  It loads, but never shows any apps to download.  It's just a white application box with no content.  I went to my account through Adobe, clicked on Desktop and selected download for Photoshop from the applications that way.  It reopens the creative cloud app but still just shows a white box with no content and never downloads anything.  I checked my system requirements and they far exceed the requirements to run the most demanding applications.  I can't figure this out.  Any help would be much appreciated.
    Gareth

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Re: Creative Cloud won't start

    Not working for me. even with restart. any suggestions

    Hi Pattie-F,
    It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?)  that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove  cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
    Bob
    Sent from Yahoo Mail on Android
    From:"Pattie-F" <[email protected]>
    Date:Thu, Apr 23, 2015 at 11:05 AM
    Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
    Creative Cloud won't start
    created by Pattie-F in Creative Cloud Download & Install - View the full discussion
    Hi Robert,
    Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
    Can you tell me if you are using a Mac or PC and what OS version are you running?
    you can download the installer for Creative Cloud from here 
    Creative Cloud Help | Creative Cloud for desktop
    For information on downloading and installing, see this link:
    Creative Cloud Help | Download, install, update, or uninstall apps
    Pattie
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  • Creative Cloud won't start

    After upgrading to the new creative cloud CC on my windows 7 lab top I am no longer able to open the creative cloud program on my computer. When I click on the CC icon on my lab top nothing happens. If i click on the CC icon on my lab top while checking the process in the task manager i can see that the Creative Cloud.exe *32 start but then stops after about a minute. I ran the cleaner and renamed the files like instructed, restarted my computer and downloaded and reinstalled the Creative Cloud program 4 times already but i a, still getting the same results.
    Does anybody have a better suggestion or knows what's causing this to happen?
    I have been trying to resolve this now for 10hours
    Thx

    Hi Jeff
    Any chance you can offer me some help as I have a very similar problem but Tech Support have had screen control 3 or 4 times and they cannot help and say the problem is with Apple permissions and 10.7.5.   I am sure you can guess Apple's response!  They say it's nothing to do with them.  I have posted about this but have had no replies and would appreciate solving this problem having switched from Creative Suite master collection to CC and just want it to work.
    Many thanks
    David

  • Why my desktop adobe creative cloud cannot login but window adobe creative cloud can login :(

    why my desktop adobe creative cloud cannot login but window adobe creative cloud can login anyone can help me ?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud won't let me launch apps

    had In Design trial > it ended > bought membership for Creative Cloud > downloaded app manager > it says ID is installed but on launch it asks for license as if I never  bought membership >> what is going on?

    Does "I can't get it downloaded" mean that the Adobe Application Manager still shows InDesign as installed after uninstalling it?
    If so you can run the Adobe Cleaner Tool which you can get from here http://www.adobe.com/support/contact/cscleanertool.html.

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