Creative Cloud won't open T3i RAW files .cr2

I have camera raw updated to 8 and photoshop is updated to 14.1.  I don't know what I am missing.  When I try to open them it gives me this window.
I can't open them in bridge either and I have tried on two different computers.  Can anyone help?  Thank you.

The T3i (600D) has been supported for years, long before CC arrived - so updating 14.1 to 14.2 won't help. There's something wrong with your installation; suggest uninstalling and reinstalling Ps.

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