Creative Cloud won't recognise my updated payment details after 24 hours. DESPERATELY NEED HELP

Question

I try to open Premiere although it closes and opens the application manager instead, insisting me to update payment details to reactivate my expired plan. SO i did this , and have now done it four times. Every time it charges $1 to my credit card, although after 24 hours from each time it still does not work. Can anyone help me?

Answer 1

You can try with below steps
If you still face same issue , you need to contact Adobe Support and confirm whether the subscription is active or not .
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked to Authenticate , enter your Mac Password.
Make sure to select "Replace" option when prompted.
Then launch Premiere pro cc and check.
Note: If the hosts file does not have Adobe entries , you can try below steps:
1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.
Once you had deleted opm.db file , launch Creative Cloud desktop application and sign in with valid email ID.
Then launch Premiere pro cc and check.