Creative Cloud won't run when I click it's icon

I downloaded the Creative Cloud app, went through the installer and created an icon. When I click the icon nothing happens. Opened the file location and ran the app from there, nothing. What did I do wrong? What can I do to fix it? Windows 8.1

Colorado Berto have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

Similar Messages

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

Firefox won't open when I click on the icon. I've tried uninstalling so that I can reinstall, but it says I have to close firefox (which isn't open), so I'm stuck.

The problem: Firefox won't open when I click on the program.
Solutions tried: #1) I tried to uninstall the program so that I can download it again, but the screen shows the message "firefox must be clsoed.. to proceed with installation". However, firefox is not open.
#2) I tried to download firefox, thinking that possibly it would update and solve the problem. However, I get the same error message that "firefox must be clsoed.. to proceed with installation" Problem is that firefox is not open.
I've done a screen shot, so you can see that I do not have the firefox browser open.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

I am trying to download/install Creative Cloud on Windows7 but when I click on the "Run" button nothing happens

The Creative Cloud appears as if it is downloading/downloaded, so I go to click on "Run" and my mouse and website window border flashes for a few seconds and then stops with no signs of installing the Creative Cloud.
Can you give me some indication as to why this is happening?
Thank you in advance!

Please refer to :
Troubleshoot CCM Applet installation and download
Problems with Creative Cloud (apps not starting)
Downloading and installing desktop apps from Creative Cloud
Hope it helps you.
Regards
Rajshree

Creative Cloud will only "run" when started in "Run as Administrator"

For some reason, sometime in the past month Creative Cloud will not give me access when started from any of the normal methods; the Task bar Shortcut, the Start Menu shortcut, or even directly from double clicking on "Creative Cloud.exe." It starts in the background but does not appear on the monitor. This is confirmed with Task Manager. I have found that if I use Task Manager to "End Task," I can start the program (from any of the above methods) by choosing "Run as Administrator" and it appears on the monitor and I have complete access.
Today, I updated to the newest version and the situation remains the same (except, that before I did not have to "end Task" in Task Manager prior to "Run as Administrator.)
What is causing this and how do I fix it?

I tried every solution I found online suggesting deletion of apps, fresh installs, deletion of folders, permission changes, etc. I finally had an hour long chat session with an Adobe tech who had me do much of the same thing again, only to have the issue remain.
Here was the end solution which worked for me:
1. Create a new Admin account
2. Log out of your computer, and then back in under the new admin account
3. use the Creative Cloud uninstaller app to uninstall CC desktop. (Doing this prompted an alert message telling me I couldn't do this because some CC apps required it. So, I deleted the 2 CC apps I had installed, Lightroom and Photoshop)
4. After the uninstall completes, install a new copy of CC desktop. (Once I did this, it opened and ran correctly.)
5. Log out and log back in under your usual account.
6. If CC desktop doesn't start on its own, double click the application itself to start up.
After completing step #6, CC desktop started up on its own. I re-downloaded Photoshop and Lightroom through CC and all is working normally so far.

Creative Cloud won't run

On startup this morning Creative Cloud Premiere Pro sends message:could not find any capable video play modules. Please update you video display drivers and start again. Did this. No help.
Premiere Pro CS 5.5 runs great. Problem started this morning.
Cloud has been running since May no problem. What to do?

Try this :
http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

Finder won't open when I click on the icon

OSX Yosemite
iMac 21.5 in , late 2009
Processor 3.06 GHz Intel Core 2 Duo
Memory 8 GB 1067 MGz DDR3
NVIDIA GeForce 9400 256 MB
Out of the blue my Finder App will not open when I click the icon. Finder will open if I click and hold the Finder icon and select New Finder Window. It's more of an annoyance than anything, but I use Finder a lot and don't want the extra step of clicking and holding.
I have checked the Finder functionality on my other Users and it works fine, so it is just my User that is having the problem.
This is what I have tried to do to fix the issue:
Delete com.apple.finder.com and restart
Delete all Login Items and restart
Unplug all peripherals and restart
Test the issue in Safe Mode. The problem still occurred in Safe Mode.
Deleted my User and restored from Time Machine Backup. Still have the problem.
I don't know what else to try. Any help will be appreciated.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

My Itunes won't open when I click on the program.

My Itunes won't open when I click on the icon/program. It will flash like it's going to open on the bottom bar on windows 7 but then doesn't do anything, I have tried deleting it and redownloading it, however this still hasn't done anything. What can i do??? Thanks.

Can you right mouse click iTunes icon and choose "Run as Administrator"?
If this fails:
Try SCAN your Windows system files for possible corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone kn

I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone know how to fix this?

Where did you put the LR catalog?
Did you install the same version of LR, which one?
OS and version?
Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
Now try to start LR again.

ITunes won't load when I click, not running in "task manager"

I have a Dell Inspiron 1545. I run on Windows 7. iTunes was operating normally for me until recently... just a few days ago, I discovered that iTunes wouldn't load when I clicked on the icon on my desktop. I've tried clicking on it from the start menu and trying to open a music file via iTunes as well. The most that will happen is that the "checking iTunes library" box will pop up, load for a little while, and disappear. My cursor will also make it appear that the computer is loading it for a few seconds, and then give up. When checking to see if the program was even running, my task manager doesn't list iTunes. I tried uninstalling iTunes and reinstalling iTunes to the current version (I may have been operating a version behind before), but 10.1 is behaving the same way. I am a music student that relies heavily on listening to iTunes for homework, so any advice ASAP would be GREATLY appreciated! Thank you!

Quicktime is loading properly and plays videos just fine. Hmm... curiouser and curiouser!
That is odd ... with the most common causes of an error message free iTunes launch failure, iTunes.exe persists in task manager. The one I check for when iTunes.exe isn't persisting will usually prevent the QuickTime Player from launching.
Does the problem seem to be systemwide or user-specific, with those terms in the sense used in the following troubleshooting article?
[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]

Another version of creative cloud is currently running... please quilt that instance and click retry

Hello....how do I disable the other version of CC to upload new PS AND AI....thank you

If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys

Re: Creative Cloud won't start

Not working for me. even with restart. any suggestions

Hi Pattie-F,
It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?) that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
Bob
Sent from Yahoo Mail on Android
From:"Pattie-F" <[email protected]>
Date:Thu, Apr 23, 2015 at 11:05 AM
Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
Creative Cloud won't start
created by Pattie-F in Creative Cloud Download & Install - View the full discussion
Hi Robert,
Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
Can you tell me if you are using a Mac or PC and what OS version are you running?
you can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
For information on downloading and installing, see this link:
Creative Cloud Help | Download, install, update, or uninstall apps
Pattie
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7471311#7471311 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7471311#7471311
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

do you mean in my system library? or where can I find it?
Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
Vanb38462666 or Daniel do either of you have a Library/Input Managers folder? If so what do you have inside that folder?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7257828#7257828
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email <mailto:[email protected]software.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

Why would my creative cloud trial not run on a mac?

I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

hi i do not have a home/library/logs folder as it is a mac?
Date: Mon, 29 Oct 2012 05:51:57 -0600
From: [email protected]
To: [email protected]
Subject: why would my creative cloud trial not run on a mac?
    Re: why would my creative cloud trial not run on a mac?
    created by Amit Batra in Adobe Creative Cloud - View the full discussion
We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
$HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4807625#4807625
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4807625#4807625. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Creative Cloud won't run when I click it's icon

Similar Messages

Maybe you are looking for