Creative Cloud won't start

After upgrading to the new creative cloud CC on my windows 7 lab top I am no longer able to open the creative cloud program on my computer. When I click on the CC icon on my lab top nothing happens. If i click on the CC icon on my lab top while checking the process in the task manager i can see that the Creative Cloud.exe *32 start but then stops after about a minute. I ran the cleaner and renamed the files like instructed, restarted my computer and downloaded and reinstalled the Creative Cloud program 4 times already but i a, still getting the same results.
Does anybody have a better suggestion or knows what's causing this to happen?
I have been trying to resolve this now for 10hours
Thx

Hi Jeff
Any chance you can offer me some help as I have a very similar problem but Tech Support have had screen control 3 or 4 times and they cannot help and say the problem is with Apple permissions and 10.7.5. I am sure you can guess Apple's response! They say it's nothing to do with them. I have posted about this but have had no replies and would appreciate solving this problem having switched from Creative Suite master collection to CC and just want it to work.
Many thanks
David

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Re: Creative Cloud won't start

Not working for me. even with restart. any suggestions

Hi Pattie-F,
It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?) that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
Bob
Sent from Yahoo Mail on Android
From:"Pattie-F" <[email protected]>
Date:Thu, Apr 23, 2015 at 11:05 AM
Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
Creative Cloud won't start
created by Pattie-F in Creative Cloud Download & Install - View the full discussion
Hi Robert,
Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
Can you tell me if you are using a Mac or PC and what OS version are you running?
you can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
For information on downloading and installing, see this link:
Creative Cloud Help | Download, install, update, or uninstall apps
Pattie
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Creative Cloud Does Not Start - Help!

If anyone from Adobe is watching this. I was considering switching from Aperture to Lightroom CC. I was able to install the trial and it works fine. However, all of a sudden, Adobe Creative Cloud App will not run. The icon appears for a moment then disappears.
I have tried almost everything listed here - installing and uninstalling, Creative Cloud Cleaner, running as root, running in a new admin account and so on. All are no goes.
I really would like to be your customer, but since I can't get live support, and I am not going to sign up only to find the paid CC does not work either, I hope you are able to help me.

Refer this link :
Creative Cloud won't launch on Mac OS 10.10.3
Still same ??
Try with solution provided in the first link I provided:
Message from Danny :
Success!
Hope this helps someone in the same situation. (This is for a Mac, OS 10.9.5)
This is what I did.
Started the computer in SAFE MODE, Creative Cloud Desktop (CCD) started.
Restarted under regular user mode. CCD did not start.
Removed all login items from System Preferences > Users & Groups (I think this step could be skipped and only tried if the following doesn't work.)
Go to Library folder. Rename LaunchAgents folder to LaunchAgents_old and Launch Daemons folder to Launch Daemons_old
Create new folders called LaunchAgents and Launch Daemons.
Move all items NOT containing the name Adobe from the "old" folders and put them in their respective new folders.
Go to ~/Library and do the same thing with LaunchAgents folder.
Restart the computer and see if CCD opens. Mine DID!!!
Using the uninstall Creative Cloud, uninstall. Then reinstall CCD. (This should put new items in the LaunchAgent folders.)
Restart the computer and see if CCD works. Mine Did and I seem to be good to go.

Replacing a file stored on creative cloud won't load

Why can I not replace my Muse file uploaded on creative cloud? It starts, but won't finish.

Hello,
Are you saying that you're facing issues while publishing the site? If so, what is the error that you get when trying to publish?
Cheers
Parikshit

Adobe Creative Cloud won't install

Hey guys,
I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
Here is as much information that I can provide.
Again, nothing is popping out. The installation just stops.
I am using Mac OS X 10.7.5
I downloaded this off firefox, and yes I have tried downloading it from a different browser.
Not sure what firewall or anti-virus system I have.
This has not worked before
I have not made any changes to my hardware.
I hope this helps.

Hi adobe2368,
It would help us if you could share the following log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
Sarika

Download error in creative cloud, won't let me install updates.

download error in creative cloud, won't let me install updates.
Evert time I hit reload, It keeps saying download error.
I uninstalled the cloud, and Re installed it, and still have issues

Quading2390 make sure that you are browsing to the User/<UserName>/Library folder. You can see an example screen shot below.

I downloaded the trial version of creative cloud but cannot start photoshop?

I downloaded the trial version of creative cloud but cannot start photoshop?
How can I start the program, cannot find any Ps icon to click on??
thank you

Without proper system info and other technical details nobody can say anything.
Mylenium

My Creative Cloud won't recognise Apps I already have installed

My Creative Cloud won't recognise Apps I already have installed. I have since installed 1 more and this is the only one recognised and therefore updatable. I've tried logging out of my account and quitting Cloud then changing the opm.db file to opm.db.old in Library/Application Support/Adobe/OOBE and restarting but still the same. Any help much appreciated!

Hi Mat,
If your apps are already installed and you are just failing to update, kindly try to below mentioned steps.
Try to download and install updates manually from the below mentioned links.
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Troubleshoot update issues | CS5, CS5.5, CS6
Thanks,
Atul Saini

Creative Cloud won't work after starting – just shows an empty window.

Hello there!
I just have downloaded the Creative Cloud desktop software to install a trial version of InDesign CC. Sadly, all I get after starting the Creative Cloud, is an empty window with the black menu bar on top. That's all.
I have tried to re-install it, to update Adobe Air et cetera. Nothing works for me.
My system runs on Win7 64bit.
Thank you for any help,
Michael

I encountered the difficulties with Mavericks and Dreamweaver running so slowly that the program almost unusable.
I tried all sorts of work-arounds, such as installing a clean Maverick system on a newly formatted disk. Then a minimal install of Adobe CC, and nothing else. It made no difference whatsoever!
Then, I was advised that uninstalling Adobe Air, which seems to cause all sorts of problems, would resolve the issue - which it did!!! Unfortunately, if you are using programs that depend upon Adobe Air, such as Muse, they will not work until Adobe Air is reinstalled.
Adobe have their head buried in the sand, and are offering no solutions, or responses to this matter.
Frankly, I cannot see any advantage of paying for a subscription for Adobe CC, when Adobe CS6 offers virtually the same functionality at no additional cost!

I tried downloading creative cloud and it starts to download but the it just closes PLEASE HELP I HAVE A FAN PAGE AND I NEED THIS WORKING

Please help me I've been trying all day to download photoshop and it won't work when I would download creative cloud it starts to download then it just stops downloading please help!!!!!!!!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative cloud won't sign in

Using CC on Windows 8.1, 64-bit machine. Also have it on a Mac within terms of agreement.
Trying to sign in using Updater or CC App, but it won't let me. Each time I sign in, it comes up with the message 'You've been signed out'. Tried multiple times. Have changed password and tried again, but to no avail.
When opening Updater or Creative Cloud App, no prompt given to update
Can sign into my Adobe account okay.
Have run IMSLibReplacer.exe as suggested here - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
This gives a succession of fails on rename and copy commands with error as 5 on all of them.
Any ideas?

Perksy3 that fact that you received error messages when trying to apply the IMSLibReplacer would seem to indiciate that the file permissions under your current User account have become compromised.
Please see Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista - http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html for information on how to create a new Administrator account.

Adobe Creative Cloud will not start

I'm having problems getting Creative Cloud to start. When I launch it, the window pops up like normal, but it displays just a blank white background where it should be showing my apps and other content. I've tried reinstalling it and other troubleshooting methods, but it's still doing the same thing. This has been a constant problem for about a week now.
I'd appreciate some help with this issue. I'm running Windows 8 Pro x64.

Hi,
Welcome to Adobe Community.
PLease follow the steps mentioned in the link : " http://forums.adobe.com/thread/1239689" for resolution .
Cheers,
Kartikay Sharma

Creative Cloud won't reinstall.

Hello, I am running OSX 10.7.5 on an iMac 3.4 GHz Intel Core i7 w/ 16 GB 1067 MHz DDR3 Memory.
I have been using Creative Cloud for a few months now, primarily Premiere Pro, After Effects and Media Encoder. It has been working great up until this past week when I've been trying to finalize a project. The issues began when I was attempting to re-render a timeline I had adjusted a few things on, and I started getting time outs/crashes of Premiere when attempting to render, even though I had previously rendered the same timeline with the same filters, just with different parameters (nothing in the parameters created drastically new images or anything like that, same basic images just small tweaks). Then I attempted to simply export the timeline and kept getting the same results, time out/crash of Premiere. I tried many things, exporting to a different drive, cleaning cache, deleting old render & preview files, repairing disk permissions, renaming the project, creating a new timeline, etc. NOTHING WORKED. It got to the point where I couldn't even get Premiere to open. So I uninstalled, and to be safe I uninstalled all of CC because at that point Media Encoder wouldn't even open either.
When going into the folders for the separate programs I had installed, I saw the uninstall icon available so I figured that was the way to do it, go in and uninstall each program there. I realize I should have searched for instructions on proper uinstiallation because I wasn't aware of the Adobe Install Application in Utilities until just now. That folder is now empty after my uninstall. Regardless, before knowing about that faster method, I went into each program folder and uninstalled individually, including the Adobe CC Desktop app. I also used the Creative Cloud Cleaner app and it told me everything was good. I restarted the comp, even reset p-ram and then went to re-install.
The first couple times I attempted to install the CC Desktop app, I got as far as the Installer status bar, but both times it stalled out at the "Installer Initializing" message and never goes anywhere from there. I just now attempted again and nothing happens at all when I double click the installer icon.
I've been trying to speak with the Adobe "chat representatives" all day but keep hitting a dead end when they attempt to connect me to technical support chat but no one ever answers on that end. I've also found out that even though I'm paying a not-small amount of money for this software, phone support is only available on weekdays during business hours?! My first experience with Adobe's customer service has been quite disheartening to say the least and I really need to reinstall the software ASAP so I can finish this project. Can't believe I put so much faith in this troublesome software, might have to make the jump back to FCP7.

Discussions of RE-installing - cleaner MAY fix your reinstall problems
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Full Creative Cloud membership apps start as trials?

I have a new, fully-paid Creative Cloud membership, converted from a prior Creative Cloud month-to-month single app membership.
And I've built a new box, exclusively for Creative Cloud apps and primarily video processing using Premier Pro CC.
Using Adobe Application Manager ( Adobe - Adobe Application Manager : For Windows : Adobe Application Manager -- which installs as Creative Cloud ) I've consolidated my CS single-use apps on two other computers and have installed Premier Pro CC on the new, Creative Cloud-only box.
So, after Premier Pro CC is installed, the Creative Cloud front end offers "Begin Trial" as the only way to start Premier Pro.
What gives? If I have a fully-paid CC membership, why am I being offered a "Trial" and am I going to be asked to "Buy" Premiere Pro CC when the trial's over?
Very confusing...

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Creative Cloud won't launch

I get the following message whenever I try to launch my Creative Cloud desktop app:
I have tried deleting the OPM file and renaming it as well as restarting. Any solutions?

Did you disable your firewall?
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Creative Cloud won't start

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