Creative Cloud wont open, uninstall or reinstall.

Mac wont open creative cloud or allow uninstall of creative cloud. Prior to this i mananged to get creative cloud open and was trying to install the adobe premiere pro CC trial but no apps were showing up in the creating cloud section. Just the spinning loading wheel. Since I then did a MAC OS update it will now not open or uninstall. Have done the standard force quits, restarts/shut downs etc. Still creative cloud seems pretty gridlocked on this machine. Wont let me uninstall, reinstall or run creative cloud. Is there a way to download Premiere pro CC trial not through creative cloud

Kharen123456 you mentioned you are using an older Mac OS version. What version of Mac OS are you using exactly?

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I want to change my email for creative cloud, and have uninstalled and reinstalled cc, but it hasn't changed yet! How can i change my email??

I want to change my email for creative cloud, and have uninstalled and reinstalled cc, but it hasn't changed yet! How can i change my email??

Change Account https://forums.adobe.com/thread/1465499 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html

Creative Cloud wont open

Hi my Creative Cloud wont open. I click on it but it wont open. I have tried to run it as admin it wont open.

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud wont open or install

I'm running a 64 bit windows 8 Alienware 17 and I'm had the program for about 6 months now. I admit I havent used the desktop program much, instead just pinning photoshop etc to my task bar. But my school required me to download another app from the program and I cant open the creative cloud properly. It opens, but just displays a white screen and doesnt load no matter how long I let it sit.
I've tried uninstalling and reinstalling, but that doesnt work. Also restarting my laptop doesnt seem to help either.

Hi,
Please refer to the threads below where this issue has been discussed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Cloud Desktop App is blank?
Regards,
Sheena

Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys

My creative cloud wont open

i just dowloaded the application, and ive had errors trying to download some applications and now the application wont open

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just paid for what i thought was light room and have ended up with nothing,creative cloud wont open anything.

wanted light room and have ended up with creative cloud which wont open anything.wth?

Adobe does not market old version of their products the old downloads are available mostly for old licences users so they can download their licenced products should they need to. So if you do not have a licence for Lightroom 3.6 after your 30 days trial install expires you can not use it or purchase a licence.
It would be a good Idea for you to get a new computer with Windows 7 or 8 on it. I prefer Windows 7. If you are still running XP though its a good OS and runs on old Hardware that Windows 7 and 8 can not run on. Its best to turn those old tired machines into network print servers and have nothing of value on them. For Windows XP is no longer supported by Microsoft and security holes that are still in XP will not being plugged. You just inviting the waiting intruders in they will show up it you connect to the web and uses it.
If you are using old hardware for a modest price you can get a new machine that is more powerful then the one you using. With wireless devices it nice to have a network printer your current machine will be of no value to anyone. If you hate the idea on scrapping a working machine a print server may be the was to go IMO.
If you purchased a Photographer CC subscription you can install the subscription Photoshop CS6 version 13.1.2 that should run on XP with some newer PS features unavailable like 3D any feature the requires a GPU. CS6 does not support any GPU on Windows XP. You can do all that LR can do to images and more with Photoshop. I do not even download Lightroon. I don't need its library system or desire a second UI over the Adobe RAW conversion Engine. This save disk space and I don't have to maintain and additional Adobe product and a simpler work-flow.
Besides CS6 you can install LR 4.4 I do not use LR so I have no ides if it will run on XP. XP not listed in LR 4.4 requirement.
found this
Adobe Photoshop Lightroom 4 does not support Windows XP. This decision did not come lightly and was based on a number of factors. With each version of Lightroom, our goal is always to provide a consistently excellent customer experience. Developing and testing across Operating System versions and platforms to ensure that we’re achieving this goal is a significant effort that takes time and resources. XP is substantially different from Windows Vista and Windows 7, and requires an independent testing matrix, which increases the complexity of our development efforts. Every cycle we need to make difficult resource tradeoff decisions and operating system support competes heavily with new features and performance enhancements planned for each version. The decision this cycle was to end XP support for Lightroom going forward.

Creative Cloud wont open in Windows

I need to install InDesign CC on my PC but every time I open Creative Cloud, a little alert box opens with no text (just the CC logo) which blocks access to the Creative Cloud program to install Indesign.
I cant close the alert box either. Any ideas whats wrong?

You might be able to solve that actually, I would go to http://helpx.adobe.com/contact.html and start a chat conversation. I think you will have to delete opm.db thats located in user\appdata\local\adobe\oobe. And you might need to go to: http://www.adobe.com/support/contact/cscleanertool.html and download Adobe Creative Cloud Cleaner Tool.
and do a uninstallment on the creative cloud app.
but I would suggest you contact the support^^^
Im also on windows 8.1

Creative cloud wont open correctly

I am trying to open it up (first time using at the momment) but all it is, is a black screen, or just a mirror of my screen. please help asap,
P.S trying the photoshop trial.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

HELP!! my Creative Cloud wont open nor run - windows 8

Just downloaded it and it wont open nor run nor can i download photoshop CC from the website, i figured it was connected some how

Hi Jp92,
Just guessing but is this related? App doesn't open and hangs on spinning progress wheel
Like John's post mentions, more info will make it easier to help
- Dave

Having sign-in (creative cloud wont update/open/forever signed out) issues? look here! (win7/8)

First download the latest version of creative cloud desktop here: https://creative.adobe.com/products/creative-cloud (you will need to sign in with your adobe id and pw),
Run the installer, itll get about 50% done and say you need to close a running instance of creative cloud,
Press "control+alt+delete", click task manager,
In applications tab close adobe creative cloud (**don't close the cc setup that you have just ran to 50%**),
In processes tab close anything related to adobe except the setup process, for me this was "core sync" and "adobe CEF helper" and "adobe CEP service manager" (they should be labeled as being adobe in the descritpion),
Close task manager, bring up the installer window that should still be at 50% and click "retry", it should now take a minute or two and finish installing to 100%,
Creative cloud will open automatically after install, I personally didnt need to login, it remembered my details and auto signed in .
Confirmed working on Win8 and was able to update my photoshop and illustrator without issue and its staying signed in! The process should be more or less identical on Win7. Hope that helps some people!

Hi,
Please refer to the help document:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

Creative Cloud App open and close / crash immediately.

Creative Cloud App open and close immediately on mac book pro.
There is no error message.
I just see cloud icon on top bar for few second and the it disappear and nothing happened.
What I done:
reset and reinstal the CC App few times
uninstall CC App and run a Adobe Cleaner Tool and clean CC App. The install again
I have CS6 still installed on Mac and can't uninstall right now.
MacBook Pro
15-inch, Mid 2012
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 512 MB
Software OS X 10.8.3 (12D78)
Any solution ?

Hi Harvester,
I've been having this issue for a while, and I FINALLY got it to work. For what it's worth, here's what I did.
I was trying to send files from my laptop to my desktop and for some reason i saw that my desktop couldn't find my laptop. I went to the Sharing settings and saw that under my "Computer Name" there was nothing there. This may have happened due to my upgrade to Mavericks. Once I placed filled that info in, and restarted my laptop. Lo and behold, Creative Cloud and Growl started working side by side again
This may not be your issue, but I thought I'd pass it along.

Creative Cloud desktop keeps trying to reinstall updates

Just over the last week or so, Creative Cloud desktop keeps trying to reinstall the same updates for Photoshop CC, Photoshop 6 and Bridge CC over and over again. As we do not have a fast broadband connection, this blocks the internet for everyone else at the same location for about an hour. I am running Bridge 6.0.1.6 and Photoshop CC 14.2.1. I thought I had wholly uninstalled PS6 on the machine in question (Retina MacBook Pro), so I don't understand why CC desktop is trying to update it. Updates have installed for each of the last three days, so I cannot imagine there is another huge update waiting to install again today, as CC desktop shows.
In addition CC destop keeps losing LightRoom 5 from my Apps. I already had a copy of LR5, which came with a Leica Camera but just to make sure it was linked to my CC acount, I reinstalled it via the CC desktop. It was showing as one of my updated apps but this morning has dropped down to showing "install" again, even though the latest version 5.4 is defintiely installed, synched and working.
HELP!!
Wilson

John T Smith wrote:
You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
I guess I'm a little mystified by this reply. I've reported no problem signing in or out of adobe, nor have I experienced any.
I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'. Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
Any other folks with an idea about this?

All of a sudden ALL of my Adobe programs stopped working, cannot open, uninstall or reinstall. DW, PS, PE etc. That has brought my productivity to a halt!

All of a sudden ALL of my Adobe programs stopped working, cannot open, uninstall or reinstall. DW, PS, PE etc. That has brought my productivity to a halt!

You mean Creative Suite 3?
Windows 7 (32-bit)?
Possibly Related Help Articles:
Error "Problems occurred during installation" | CS3
Error "Licensing has stopped working" | Windows
Nancy O.

My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

Creative Cloud wont open, uninstall or reinstall.

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