Creative Cloude apps not loading

I have two weeks trying to find a solution to the problem of Creative Cloude apps, because the apps not loading.
Anyone can help me in my first language? Spanish?¿I tried doing all these recommendations on this forum, without making it works.
I have the impression that many users with the same problem after the latest version of Creative Cloude.

Mmarcetvillariezo have you utilized the steps listed in App doesn’t open | Progress wheel spins continually?  If so then what version of the Creative Cloud Desktop application do you have installed?

Similar Messages

  • The Apps panel of my Creative Cloud does not load. How can I get it to load?

    I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load.  I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

    Computer died need code can you please post a screen shot of the error message.  The current released version is 1.8.0.447.  The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

  • Desktop Creative Cloud Apps cannot load!

    My desktop Creative Cloud Apps cannot load and it has been like this for months! I can't even log out of it. How do I get the Apps working?

    CloudiAudi what error message is preventing the use of the CC Cleaner Tool? 
    You are welcome to also work directly with our support team at Contact Customer Care and reference this discussion.

  • Creative cloud is not loaded

    Good morning / afternoon / evening
    I have a problem when I start or open, creative cloud desktop (pc) session start with my account and password, after that loading symbol appears and remains so, I just go out and the option already, but does not load apps , behance etc.
    Thanks for listening, I hope you can tell me to do.

    Spinning Wheel Re: Creative Cloud app loads then freezes with empty dialog box.
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

    Hi,
    I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed.  The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times.  The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result.  Help.

    So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
    Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
    This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
    Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
    This did nothing.
    Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
    This did nothing.
    Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal.  You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
    This did not do much because I can't uninstall the software to begin with.
    What am I missing?

  • Creative Cloud App not working / nothing shows up

    I think the image shows much of my problem. I start the creative cloud app, but nothing shows up. Therefor I cannot install/update anything anymore.
    Re-install did not fix this issue.
    Using Win8.
    Anybody has a clue?

    Hi Ski-Devil.de,
    Welcome to Adobe Community.
    kindly try the following steps and let us know if this resolved the problem for you
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    Delete the opm.db file.
    Launch Creative Cloud.
    Regards,
    Kartikay Sharma

  • Why does the creative cloud application not load?

    I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Creative Cloud app not working on windows 8.1

    I have looked around on the forums and seen similar problems but the app itself won't load up, it just has a small window. I can't interactive with this in anyway apart from move it about and have to kill it via task manager.
    If I need to update it how do I do this when I can't acces it?
    Dan

    Hi Dan,
    Could you try uninstalling and reinstalling the Creative Cloud app?
    We have this document that is related, normally you should be prompted to update after quitting and relaunching the app.
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html
    -Dave

  • Creative cloud app not responding on my iMac

    the creative cloud app is not responding on my iMac

    PAPA6844,
    Can you please tell the configurations of your imac?
    Also check in the Activity Monitor if your Creative Cloud is stated as NoT Responding
    if it is>>quit it and then relaunch it
    Keep us posted in case of help
    P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
    Regards
    Srishti A

  • Creative Cloud will not load Photoshop CC

    get this error 16 everytime I try to lauch Photoshop CC on my mac. I have the creative cloud and never had a problem with any of the apps until today.  I have followed all the threads and uninstalled CC and wen back into Adobe Application Manager to reinstall. However I keep getting an error message.  Here is the info from the content folder for Photoshop. HELP!!!!!! Staffers I need help. I am paying monthly for this access.
    Last login: Sun Feb  2 13:45:52 on console
    cassandnoldsmbp:~ cassandra$ /Applications/Adobe\ Photoshop\ CC/Adobe\ Photoshop\ CC.app/Contents/MacOS/\~sniffer ; exit;
    dyld: Library not loaded: @executable_path/../Frameworks/libtbb.dylib
      Referenced from: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/~sniffer
      Reason: image not found
    Trace/BPT trap: 5
    logout
    [Process completed]

    CLDAN8500 are you receiving Configuration Error 16?  If so please see Configuration error 16 | CC, CS - http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html for solutions to resolve your current difficulties.

  • Create Cloud 'Apps' not loading

    Hi,
    I'm trying to download LR as a result of the Aperture announcement, but when using the Creative Cloud application on my Mac, the 'Apps' pane does not load.
    Anyone know whats wrong and how to fix? Not the best start into the world of Adobe
    Gavin

    >the 'Apps' pane does not load
    Does that mean this...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    ...or this...
    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    ...or something else?

  • Creative cloud app not responding-not allowing use of photoshop

    Hello,
    When I try to open Photoshop it goes straight to the Adobe Application manager which does not respond and acts like it is loading for hours. What can I do to get this to work?
    Thank you

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud app not opening

    Today I am trying to install creative cloud on my computer. I have the latest versions and the computer is updated,
    Only recently I have added the Airport extreme to the router network.
    Think it has something to do with it but not sure.
    Does anybody know?
    Thanks a lot!

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Creative cloud app isnt loading

    Hello i have been using creative cloud for a while, but when i wanted to upgrade some of the applications, creative cloud appears to be loading but nothing happens. i uninstalled and then installed it again but still the same, i searched for similar problems but they all say click on the bar ontop and i tried help and open as a window and quit but still the same, this is really frustrating because i have a ton of assignments and i cant do anything without photoshop and premier and INdesign !!! help plz !!! 

    Sara Yassin please try utilizing the steps listed in App doesn’t open | Progress wheel spins continually to resolve the current error.

  • Creative cloud does not load

    I recently installed Creative Cloud for downloading the test version of Premiere Pro. Everything was fine, it was installed without problems. But now, when I try to start Creative Cloud, the window is empty, you can just see the loading button but nothing happens. How can I solve this problem?
    I´m using Mac OS X 10.9.3

    Ok, I did...
    But there ist a similar problem. The program doesn't even start, so i can not login as suggested in the solution menu.
    "Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription."
    Is there anything more I could try?

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