Creative Diagnostics won't st

Helo,
Approx. a year ago, I bought SB Audigy 5. card, installed software and everything worked fine.
Yesterday I had to disconnect my speakers. Since I don't use firewire connector, but those "simple" ones - I had to connect them again but forgot in which order. So, I tried to run Creative Diagnostics, and it didn't start. After waiting a few minutes, I tried again. Now it displays a MessageBox named CTCplFW: "Unable to LoadLibrary". Then I look into the Task Manager - two CTCplFW tasks were running.
This could mean (I'm not sure though) that only one instance should be running, and the other one can't start because the first one locked some dll resource (or something). I pressed OK. Now just one CTCplFW instance is running, but I can't see its window.
This repeats when I restart the PC.
Also after successful repair of the software.
Also after successful uninstall and install of just Creative Diagnostics.
Could someone help?
Oz

LexSchellings wrote:
Startup while holding D is for MacbookAir ! does not work in MBP.
This Apple support article does not make that distinction:
http://support.apple.com/en-us/HT201257
Ciao.

Similar Messages

Adobe Creative Cloud won't install

Hey guys,
I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
Here is as much information that I can provide.
Again, nothing is popping out. The installation just stops.
I am using Mac OS X 10.7.5
I downloaded this off firefox, and yes I have tried downloading it from a different browser.
Not sure what firewall or anti-virus system I have.
This has not worked before
I have not made any changes to my hardware.
I hope this helps.

Hi adobe2368,
It would help us if you could share the following log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
Sarika

Download error in creative cloud, won't let me install updates.

download error in creative cloud, won't let me install updates.
Evert time I hit reload, It keeps saying download error.
I uninstalled the cloud, and Re installed it, and still have issues

Quading2390 make sure that you are browsing to the User/<UserName>/Library folder. You can see an example screen shot below.

Creative Diagnostics & AutoUpdate Don't W

Ok, now this is getting rediculous!
Two weeks ago I updated Windows XP to SP2. My 3 year old SB Li've 5. soundcard and/or the related software totally trashed the SP2 update so badly that I just went out and bought a new hard dri've and reloaded everything, except the SB Li've 5. for fear that it would just hose up my system again.
So I bought a new Audigy 2 ZS Gamer soudcard and proceeded with the install, using the disk that came in the box. I used the disk that came in the box because the instructions clearly said to and I planned to use the AutoUpdate after the initial install.
The install seemed to go relati'vely smoothly, although it's still irritating that Creative still discretely loads all those AOL shortcuts and other misc crap that you don't want on your system. But I loaded everthing, full install just like the instructions said. After getting acquainted and making sure things generally worked, I figured I'd wrap up the install by running Creative Diagnostics and then do and AutoUpdate.
Creative Diagnostics doesn't work. As quite a few others have mentioned (for which I haven't seen an answer that works), the Creative Diagnostics screen comes up and says hit "Next" to proceed -------well there is NO "Next: button. I can hit the Diagnose tab and it says hit "Start" to proceed-------but there is NO "Start" button. It doesn't work.
So naturally I assumed that the box disk must have contained outdated software and proceeded to try to do an AutoUpdate. Of course, you immediately realize that the Creative website forces you to shutdown all primary security features of SP 2 (i.e. shut off popup blockers and enable auto download of Acti'veX features. After so doing, the AutoUpdate says it can't do an AutoUpdate because "a component is corrupted"! Well no sh-t Sherlock........ the corrupted component is the Creative Diagnostics!
So now after pulling out my Audigy 2 ZS soundcard and reinserting it to make sure its properly inserted and uninstalling/reinstalling the disk software two more times, the Creative Diagnostics still doesn't work and the AutoUpdate still doesn't work.
Any ideas? Do I just need to download all the updates manually and install them and will that make the Creative Diagnostics work? And then will I be able to use the AutoUpdate thereafter?
Has Creative updated any of its drivers and software for SP 2? It seems like Microsoft gave companies a lot of advance notice.
Message Edited by Flux_Capacitor on 0-30-2004 06:5 AM

Jeremy-CL
Thanks for the response.
With respect to the Diagnostics, the normal setting on my LCD is 024 x 768 which also happens to be its nati've resolution and its highest resolution. I had already tried change to the resolution lower but still no buttons. But I did fiure it out. I normally nave my Display DPI setting on Large Size(20 DPI) so I switched it to Normal Size (96 DPI) and now all the buttons on the Diagnostic screen are available and it works just fine. (For others having trouble getting the buttons to show, they may have the same large size font setting I do.................so for XP systems go to Contol Panel, Appearance and Themes, Display icon, Settings tab, Advanced button, General tab.....you should see the drop down menu in the Display portion of screen to change the DPI of your screen fonts).
Regarding the AutoUpdate issue, your link was not quite the answer, but even better, it was in fact the key clue to the solution that I never ever would have found in a million years!!! Sweet! I know that doesn't make sense so I'll try to explain, since it could impact others.
I started to follow the instructions in your link and I was examining the 2 Creative Acti'veX items. I right clicked on each Creative Acti'veX icon to look at the properties. I then clicked on the Dependency Tab and saw that both Creative Acti'veX items were dependent on an item that made no sense whatsoever to me---- "Sonic\ Components....") and that item showed as "corrupted". I figured out that the corrupted item was from Sonic MyDVD OEM version 4.5 which came with and was installed recently with my new DVD R RW /CD R RW. Sonic MYDVD is software for home movie making stuff. I think the reason the Cretai've Acti'veX items showed it as dependent is because the MyDVD software is useful for hooking your camcorder up to a USB port and then editing/making a movie. Since, the MyDVD software must make your computer look as it has an acti've USB port at all times it screwed up the Creative AutoUpdate since the AutoUpdate clearly states to hook up all hardware that is using a USB port! I guess that is why it showed as dependent.
At any rate, since I'll likely never use the Sonic MyDVD (at least not the OEM slim version), I quickly uninstalled the software and then removed the 2 Creative Acti'veX icons as the link suggested. I then retried AutoUpdate and it works like a champ!!!!
Thanks
Message Edited by Flux_Capacitor on -02-2004 2:50 AM

Re: Creative Cloud won't start

Not working for me. even with restart. any suggestions

Hi Pattie-F,
It turned out that there was a fragmentary Uninstall of cc desktop that was being installed by startup routine ( .exe or .dll only?) that was not showing in task manager that was preventing me or fresh install from deleting old files. When I went through startup list and removed all adobe startup installs I was able to reboot and run "cc clean" and get it to completely remove cc desktop. Was late and went to bed at that point. Before I was getting message that cc clean was unable to remove all of cc desktop.
Bob
Sent from Yahoo Mail on Android
From:"Pattie-F" <[email protected]>
Date:Thu, Apr 23, 2015 at 11:05 AM
Subject:[Creative Cloud Download & Install] Re: Creative Cloud won't start
Creative Cloud won't start
created by Pattie-F in Creative Cloud Download & Install - View the full discussion
Hi Robert,
Did you succesfully download and install the creative cloud desktop and are having issues downloading apps, or are you stuck on the desktop part? Are you getting any specific error message? What steps have you taken so far and what do you see on the screeen?
Can you tell me if you are using a Mac or PC and what OS version are you running?
you can download the installer for Creative Cloud from here
Creative Cloud Help | Creative Cloud for desktop
For information on downloading and installing, see this link:
Creative Cloud Help | Download, install, update, or uninstall apps
Pattie
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7471311#7471311 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7471311#7471311
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

My Creative Cloud won't recognise Apps I already have installed

My Creative Cloud won't recognise Apps I already have installed. I have since installed 1 more and this is the only one recognised and therefore updatable. I've tried logging out of my account and quitting Cloud then changing the opm.db file to opm.db.old in Library/Application Support/Adobe/OOBE and restarting but still the same. Any help much appreciated!

Hi Mat,
If your apps are already installed and you are just failing to update, kindly try to below mentioned steps.
Try to download and install updates manually from the below mentioned links.
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Troubleshoot update issues | CS5, CS5.5, CS6
Thanks,
Atul Saini

Creative Diagnostics for Audigy SE

Where do I find Creative Diagnostics for the Audigy SE? It's not on the product CD and a search on the product support site yields nothing.

Here u Go.....
http://support.creative.com/Products...ET=CategoryID:

Audigy 2 ZS Diagnostics Won't Run After Driver Upd

Diagnostics worked fine until I updated mu Audigy 2 ZS drivers to the latest version; 02.08.0004. I'm running XP Pro SP2. Followed the Creative update instructions to the letter. Downloaded the update package to my machine. Nothing else was running when I executed the update package. Even disabled network and then my AV. Now Diagnostics gets as far as the hardware Wave test then just literally disappears. No error messages, no application or process hangs showing in task manager and no errors showing up in XP event viewer.
Tech Support says this shouldn't indicate that anything else is effected as long as the sound works, which it does. They couldn't explain why it won't run.
My question: is there some way to safely delete this program? Since it doesn't work anymore it's useless and just taking up space.
Thanks in advance for any help provided.

I had the same problem but here is the solution (at least it worked for me)
Click on Windows Start button. Select Run. Type in Regedit and click OK to run it. Navigate to to the node "HKEY_LOCAL_MACHINE\<EM>Software\Creative Tech\Software Installed</EM>" and delete the node. Then navigate to the node "HKEY_LOCAL_MACHINE\<EM>SOFTWARE\Microsoft\Windows\CurrentVersion\Unin stall\5CDDF96A-BC34-4D72-9ABA-EFFF0C39977</EM>" and delete the node.

Creative cloud won't sign in

Using CC on Windows 8.1, 64-bit machine. Also have it on a Mac within terms of agreement.
Trying to sign in using Updater or CC App, but it won't let me. Each time I sign in, it comes up with the message 'You've been signed out'. Tried multiple times. Have changed password and tried again, but to no avail.
When opening Updater or Creative Cloud App, no prompt given to update
Can sign into my Adobe account okay.
Have run IMSLibReplacer.exe as suggested here - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
This gives a succession of fails on rename and copy commands with error as 5 on all of them.
Any ideas?

Perksy3 that fact that you received error messages when trying to apply the IMSLibReplacer would seem to indiciate that the file permissions under your current User account have become compromised.
Please see Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista - http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html for information on how to create a new Administrator account.

Diagnostics won't run following the instructions of holding down D at start-up? any ideas

I am having problems with my display and want to run diagnostics - the apple site says to hold down D when restarting and I have tried 3 times but won't go there... Any ideas?
Thanks

LexSchellings wrote:
Startup while holding D is for MacbookAir ! does not work in MBP.
This Apple support article does not make that distinction:
http://support.apple.com/en-us/HT201257
Ciao.

Creative Suite won't work anymore!

Why won't my creative suite work anymore since I have upgraded my Mac system? I used it all the time. I cannot afford to buy more softward. I am a Senior and also a teacher. How can I use my Photoshop CS. It won't even open or give me a message.

You have not provided any relevant technical info. Beyond that Adobe can't fix what Apple don't provide - the last version of OSX providing PPC emulation stuff is officially 10.6.8 and an existing Rosetta install will be retained up to 10.7.5, but any version after that will not be able to support this workflow. And while we're there, this is also relevant:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Mylenium

Creative Cloud won't launch

I get the following message whenever I try to launch my Creative Cloud desktop app:
I have tried deleting the OPM file and renaming it as well as restarting. Any solutions?

Did you disable your firewall?
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

My Creative Zen4gb Won't turn on please help...............

Well I had my zen 4gb mp3 for about a year worked fine and everything until today I was listening to the radio and it just went off by it self, It was fully charged so the battery was not low. I try to reset it and it just show the label Creative sign then stood their then it turn off by it self, Now when I hook it up to my computer the black screen still won't turn on.
It will not come on for nothing.
I try to fill out the support thing but don't know the?
Product Serial Number:
Operating System:
What options do I have.
Thank you
Please contact me back.

Sorry for the late response I brought a charger ,It still wouldn't turn on for anything, The only thing that it did when I plugged in the charger adapter into the wall the light was blue for a few secs and that was it, It was charging for 7hours or more, I try to get the recovery thing on my computer but everytime I plug my mp3 to my computer its like it doesn't exist basically my player is not turning on for nothing.
Do you the Zen company could fix the is problem like a payment thing I'm really to pay for it.

My Creative player won't work on my somewhat new Gateway

I bought a brand new all in one gateway in Jan and my Creative player has never worked on it. It wasn't too big a deal because it worked great with my laptop but now my laptop is dying. The gateway won't recognize it. Both the gateway and laptop are running Windows 7. is anyone else having this problem? Thanks in advance.

Freedom1,
It would be helpful for others to reply to your post if you include what model do you have.

Replacing a file stored on creative cloud won't load

Why can I not replace my Muse file uploaded on creative cloud? It starts, but won't finish.

Hello,
Are you saying that you're facing issues while publishing the site? If so, what is the error that you get when trying to publish?
Cheers
Parikshit

Creative Diagnostics won't st

Similar Messages

Maybe you are looking for