Creative DMPLX 200: format default.rom miss

I got my MP3 Player for Christmas last year, so it's only a few months old. Yesterday I deleted all the music files from it and then went to charge and create my playlist on the computer and after connecting my device to the USB cable, I was asked to format it. I unconnected then reconnected the device and was asked to do the same thing. I couldn't turn my MP3 Player on at all, so I figured I'd need to format it. I formatted it using FAT32 as that was the one that was auto-picked. The format took a minute or less, then I put the music files on my player as per usual, everything was fine. I didn't check to see that it was working as it seemed fine.
That night I went to listen to the player, it wouldn't turn on. I take the hold button off, press play and see:
English Only Font

Please download -DEFAULT.ROM- file from the CD...

BuildupL2PTable()Wrong uLBAAddress! addr = 0.0000000

<< Change >> !! Hold-key On !!
Once putting the hold button back on, the screen returns to blank.
The problem with this is that I found the default.rom file, but am told not to use it (on the readme file) until requested to copy that file plus two others (F.B and N32CRC) into the Root Folder of my MP3 while running the firmware upgrade file. I can't find the firmware upgrade file anywhere! I've looked throughout the CD I got with the MP3, and across the www.creative.com Web site, but nothing.
Does anybody know where I can find this file?
My computer isn't even recognising my MP3 Player anymore.
-- Jackie.

Confused_Shorty,
You can follow the steps in the knowledgebase article to format the player. Look under 'Rhomba'. After you are done formatting the player, check and see if it get detected properly in the computer. If it does, then proceed to update the firmware.
Jason

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