Creative I-Trigue L3500 sound system not working!

I own this product and it has been working proparly over the past few months. I unplugged my computer to clean the dust out and i can't find the right circuit plugin. It has worked before the day perfectly I just forgot where to put it. I have tried windows troubleshoot and it still hasn't helped. Also, I have tryed plugging the cord into other plugins and still it has not worked.
Any ideas about how i could get this to work again or what i did wrong.

also this is what message pops up when I start my computer and and this message appears on the desktop screen:
CtSpkHlp: Cthelper.exe-Application error
The instruction at "0x77747570". The memory could not be "read"
Click on OK to terminate the program
Click on Cancel to debug the program

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    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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