Creative Inspire 4.1 4400 - surround sound

Creative Inspire 4.1 4400, Can I enjoy surround sound? If yes, please tell me the way to test the surround sound from the speakers. Is there any tool or softwares to test the surround sound from the speakers?
Note: I don't have any sound card in my computer.
Thanks
S.P. Stalin.

Does this problem only occur in certain programs? Because I have a similar problem with my sound suddenly dropping without warning. But it only happens when I'm playing music in Windows Media Player. If it does have something to do with the media player then I suspect it could be the "WOW effects plugin." I hope this helps, or at least narrows down your problem.

Similar Messages

  • Creative Inspire 4.1 4400 speakers

    Hi, I just bought a new set of creative inspire 4.1 4400 speakers. I haven't got a 5.1 sound card. Can I just use it as a 2.1 instead, i.e. don't connect the other 2 rear speakers?

    Yup, that will work fine. Make sure you unplug the input at the speakers too (so only one input lead is connected).
    You could also use a 3.5mm headphone splitter at the pc side so the front sounds come from the rear too (and put the rear speakers next to the front speakers?).

  • Creative inspire t6300 5.1 surround on mac pro 1.1, optical out to 5.1 audio gear (digital sound decoder).

    Hi there,
    Been searching and trying a lot but no luck so far. I have a surroundset Creative Inspire t6300
    to be able to add some more fun to movies and a few games on my mac.
    I own an upgraded Mac Pro 1.1 under Snow leopard, 2.33 gHz, dual processor, 8 core, 8 gb memory.
    Even though it`s a piece for the museum, it works very well for designwork I do for work. No real need
    to update for me, so....
    As I understand, the optical out is standard 5.1. (By the way, the only other ports are the basic sound ports out
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    jacket) fl/fr (green jacket), sl/sr (black jacket) on the decoder. All perfectly understandable and it seemed to work well.
    But when I tested with some of the testfile you find when googling on that, I think there is something wrong,
    the typical surround effect is not there, it rather sounds more like stereo or even 5 mono`s.
    I`ve tried Soundflower and JackPilot, but couldn`t get it right. With Soundflower I was able to choose 5.1 setting
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    There is an extensive test of the decoder on the net by someone who really is deep into the technics of it all but
    no luck there either.
    Back to basics: is it right that the optical out is truely 5.1 on the mac? With several tests the unit SFE does not react.
    But when I play some music with iTunes, it works (loud and clearly :-)).  Maybe I need a visit to the audiologist ;-) ?
    Anyone?
    tested with: http://www.youtube.com/watch?v=eL9-sIZRDHg&channel=alexnosenko
    http://www.youtube.com/watch?v=sMh_zvCw6us
    https://www2.iis.fraunhofer.de/AAC/multichannel.html

    Hello John, I figured it was a signal issue. All the speakers fire and the sound is great. I was running the speakers thru a Dell PC with a Creative X-Fi Elite Pro, THX Certified, 7.1 soundcard using a fiber optic from the Mac Pro to the Z906's, it worked great until the Dell died!!! When I bought the soundcard from Creative I also bought the GigaWorks S750, THX Certified, 700 watt, 7.1 speaker system, used the speakers for 11 years and then the woofer/amp said "I QUIT" Creative quit making the speaker system and the sound card. The satellite speakers from the Creative GigaWorks speaker system still sound great (rated at 78 watt each) and are a little better speaker than the one's that came with the Z906 and the wattage from the 906 is sufficient to drive the satellites without any distortion. Thank you for addressing my issue, you confirmed what I suspected all along, just needed to hear it from someone with the same setup.
    One last question, I purchased a Diamond Multimedia USB Soundcard, can't use the fiber optic(not supported by Mac) but the green, tan and black RCA's plug in and produces adequetly. When you plug your 906's into the Mac Pro using the fiber optic how do you set your speaker configuration? When I plug into the mac pro with fiber optic the 'Audio Midi Setup' does not seem to see the 5.1 configuration. Any thoughts there?
    Carl

  • Creative Inspire 4.1 4400 Sound problem.

    The volume of the speaker system tends to increase and then decreases with slightest touch of the volume control unit. At other times the volume would jump/change on it's own. I tried disconnecting the speakers and reconnecting my old set of 2-way pc speakers and they work perfectly, thereafter i reconnected the creative speakers but the problem is still there. Does anyone know what the problem could be. I am not a technical person, I just want my speakers to work fine. If it helps my PC system specs are : 1.7 ghz celeron
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    256 MB Ram
    Avance AC '97(6 channel) Onboard
    ATi Radeon 9200 28 MB
    Windows XP Home

    Does this problem only occur in certain programs? Because I have a similar problem with my sound suddenly dropping without warning. But it only happens when I'm playing music in Windows Media Player. If it does have something to do with the media player then I suspect it could be the "WOW effects plugin." I hope this helps, or at least narrows down your problem.

  • Driver needed for Inspire P580 5.1 surround sound speakers system

    hi
    Can someone help me ASAP...
    I have looked and tried everything possible to find the driver for the Inspire P580 5.1 speaker system but cannot find this and have lost my cd and need this driver as i have re installed windows and lost it...
    can you help me please?

    hi guys
    Thanks for your replies very much appreciated!
    well i have an ATI Readon 9800SE All in Wonder graphics card and also an nVidia nForce2 which i assume is my sounds card...sorry i am not very clued up as you may have guessed..... I have downloaded both drivers and updates from these sites and other things on the same site which i thought would fix the issue but it has not....
    i will however once i get home tonight from work plug in some headphones and see if this works, great idea!
    however for now my speakers are still not working, actually i am getting no speaker display in the bottom right hand corner of my screen next to the time? does this say something to anyone?
    Again much thanks for the help and i will keep trying all your suggestions as well as my own... :smileyvery-happy:

  • Creative Megaworks 550 5.1 surround sound problem

    I Recently used a LOGITECH USB HEADPHONE accesssory instead of my speakers and when i disconnected the USB HEADPHONES the sound from my speakers was cut off. There was no problem at all before but it seemed to emerge when I used the LOGITECH USB HEADPHONES and now my speakers won't work at all. When i press the "mute" options on my Audigy 2 ZS I can hear sound for a split second then it fades away. Please help if you have ANY idea of what is going on!!!!!

    Gorge,
    Does this problem persist when you unplug the USB headphones? What I think is going on is your USB headphones are taking over as the default playback device which shuts down your Sound Blaster card.
    Jeremy

  • Creative inspire 4.1 4400 remote?

    hi, i need to replace my wired remote cos its been broken. Any chance where i could buy a new remote for this speaker? please some help. thank you.

    check with their support.

  • Satellite speakers not turning on in creative inspire 4400(4.1)

    i have bought this creative inspire 4.1 4400 about 2 months back. speakers were good untill now but from the recent times when i turn on the speakers, sound is genenated only through woofer and no sound comes out of satellite speakers. Then if i start incresing the volume to a high level sound comes from satellite speakers suddenly and the spekers will function normally untill i turn them off.
    to check whether the problem is with the sound card or the speakers, i have connected the speakers to the walkmen and the same problem occured. I have checked whether any connections are loose, but all are tight and inplace. Somebody please help me to get rid of this problem.
    - siva kumar reddy.ch.v

    sivakrdy,
    You will need to speak to Customer Support in this case if it's really a speaker problem.
    Jason

  • Why do Creative no longer make Surround Sound Speakers?

    It's been years since Creative made any high-end surround sound speakers. Why has nothing new come out in the meantime? No 7.1 speaker systems or 5.1's in absolutely ages.
    Can any Creative Rep tell me if Creative will be making 7.1 speaker systems with Digital Optical inputs or are you guys just gonna stick to producing 2.1's and 2.0's from now on?

    But is there any reason why Creative stopped making high-end speaker systems? Was it no longer lucrative enough to produce them?

  • Surround sound for iMac

    I have Creative Inspire 4.1 4400 (http://static.clickbd.com/global/classified/item_img/895644_0_original.jpg), and I would like to get surround sound from speakers when I watch movies. I have done some research for some time, and I have no idea how to connect this to iMac.
    The speaker system has green and black cables (3.5mm). For now, I only have green cable connected to iMac, and I somehow get sound from all 4 speakers + subwoofer. But it is not a true surround effect since the sounds from rear speakers are the same as front speakers.
    This is what the speaker system looks like: http://img140.imageshack.us/img140/995/dsc02837n.jpg
    So, what do I need to get to have surround sound on iMac?

    Here is the video of the set-up: http://www.youtube.com/watch?v=HKA7nbdyAaQ&feature=youtu.be
    Again, this is what my speaker is: http://static.clickbd.com/global/classified/item_img/895644_0_original.jpg
    Here is the picture of the back of the subwoofer:http://img140.imageshack.us/img140/995/dsc02837n.jpg
    The green cable is for front speakers while black cable is for rear speakers. It doesn't have a separate cable for subwoofer.
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  • Rear input become low audio if both inputs are used in Inspire 4.1 4400

    Hi, I am having a problem with my creative 4 in . if you test the front input without connecting the Rear input the sound is OK and vise versa, but if you use both inputs the Rear input become low sound and the front input is ok. i check my source and there is no problem in left and right audio output. i checked the cables and interchange it also the same problem. any help is highly appreciated.

    hella wrote:
    I've come to these forums out of desperation as i am a complete armature in knowledge when it comes to audio stuff. Basically i have the Creative Inspire 4. 4400 speakers, had a long time now back when i got my pc. However recently i've got a new hdtv the Samsung LE23R7BX lcd, and what i wish to do is hook my speakers up to this television. Now the problem i'm having is this. The 4. creative speakers, the main lead the comes from the sub then connects into the pc, ends with two audio jacks, a green, and a black. Im sure you guys know what im on about, i don't know the proper name for this you see. Anyway s my tv doesn't have green/black audio ports like on my tv. Im guessing this is because its not a p, i also read something about the black/green being stereo inputs. Anyway s the type of connections my tv allows (audio connections) are av in (audio l/r), dvi in (audio l/r),pc in (however this only has port(audio) component in (audio l/r) etc. I have no idea if there's like adapters or anything yo can buy, if there is, if anyone can postt them, or give me a rough idea what i need to look for, buy etc. Would be much appreciated, as i like to watch my films though half decent speakers and not the crappy tv ones.
    cheers
    ps.
    sry for long post.Message Edited by hella on 04-24-200708:36 AM
    Hella,
    Unfortunately, you have to buy two seperate "Y" mini stereo (that's what those green and black cable jacks are called) to Left and Right RCA jacks. You use one for the Front Audio and the other for Rear Audio.
    I am no sure where you are from but you should be able to buy them from local electronics and audio store such as Radio Shack, Best Buy, Circuit City and/or Fry's Electronics if you happen to be lucky enough live near one. It should not cost more than 10 dollars a piece and you should not need it to be longer than 3 feet long.

  • K7N2G - question about controlling the surround sound.

    Hi!
    I bought a K7N2G a few weeks ago and yesterday i bought a Creative Inspire 6700 6.1 Surround-system. The only problem is that i don't get surround sound.
    I installed the nForce APU where i could choose 5.1-sound but it didn't help, then i took a closer look in the manual only to discover that i'm using the wrong tool, the control panel-application in the manual looks a lot different.
    I have been reinstalling drivers for hours, trying to get to that applications but i can't find it anywhere.
    Could someone please tell me, if possible, where to find that application. It seems like i have to do some settings to get my surround sound. I know that the card supports 5.1-sound and i managed to get sound in all channels except the rear center - i played a multichannel MP3 that said "left - center - right" and so on.
    since i don't know the name of the applications the only clue i can give is what the Applications border says:
    "NVIDIA nForce (TM) Control Panel".

    Quote
    Originally posted by backwoodz
    "NVIDIA nForce (TM) Control Panel".
     that app is for the nforce one boards and the nforce2 boards that use the mcp2-t that have the apu soundstorm chips.....
    If you installed an addon sound card you need to disable the onboard AC97 codec. And install the drivers and software that came with your card.......Or just download the Advanced AC97 codec and software from Realtek for the onboard  sound card  and use that instead.....
    I think you misunderstood, i'm using the onboard sound on my K7N2G - wich is a nForce2-board. And i do get sound, i am just unable to control it and since no game or application will provide me with surround sound even if i enable it within the application - the K7N2G have built in 6-channel sound. I'm using analog output so i have checked "Rear speakers connected to line in" and so on.

  • Guide : Getting 5.1 surround sound. Audigy 2

    Hi all
    I thought I would write up a really quick but effecti've and simple guide for owners of the Audigy2 ZS and seeing how its Xmas time, I can assume a few lucky boys and girls may have this awesome card under the tree.
    Most of whats covered should work with all creative products.
    (Sorry, but I WILL NOT cover any info regarding encoding media or the like that will conflict with copyright laws)
    This guide is for setting up your Creative Audigy 2 ZS for surround sound 5. reproduction and information in regards to required Filters/Codecs. I have not included any advanced set up options or the like as the ZS with the set ups I have incluced here will cover it out of the box.
    One of the most common issues people may have with 5. not fuctioning correctly while playing a DVD movie ( Mpeg ) or any multi channel media that is 5. encoded, has to do with Codecs/Filters.
    Most media players will not decode all AC3filters/Mpeg, thus require extra filters/codecs/plugins to be installed.
    Ok , the first thing to do is ensure your sound card and speakers are set up correctly.
    Most common speaker sets have 3 plugs that go in the back of your card .
    EG, Logitech X-530. Pink = Front Centre.Black = Rear left and right. Green = Front left and right.
    Ensure they are in the correct place and are tightly fitted.Ensure your sound card is secure and tightly in place.Make sure your speaker cables are tidy and not a big tangled mess.
    Ensure in device audio controls that SPDIF passthrough is NOT ticked as this is for optical output ( the ZS pro with rack fuction )
    Update to the latest drivers an media source ap
    ps.
    A few little things to set up first in Creative Mixer Control Panel to ensure cleaner sound:
    Lower Master and Wav volume in Creative mixer to about 90% as to avoid any over dri've disstortion.Lower Master Bass Volume to about 90% to avoid over powering the bass.Ensure that your speaker settings Windows control panel and Creative speaker settings match your speaker set up..
    Also run the THX Speaker Callibration test in basic mode.
    YOU SHOULD DISSABLE CMSS IN EAX CP IN ORDER TO GET 5. TO FUCTION AS IT SHOULD.
    CMSS is to be use only for a MONO or STEREO source/signal. It is for sending the stereo/mono signal ( left and right) to all speakers. This is not 5., mearly it is the same signal sent to all speakers to give you a more rich and vivid sound reproduction of an other wise flat source.
    Turn off any EAX FX.
    Things you want to do to ensure stable use:
    SHUT DOWN CTHELPER:
    A background task that is a plug-in manager for Creative drivers. A 3rd party manufacturer can use the CTHELPER plug-in interface to produce drivers, add-on features, and fixes that will integrate with a tighter fit with Creative?s sound drivers and utilities. Gi'ven its purpose CTHELPER would normally be classified as a "leave alone" background task. It also allows Creative speaker setup to be synchronized with Windows Control Panel speaker setting. Without it running that check box in Creative speaker setting is not functional (settings are not in sync). Unfortunately there are often problems with CTHELPER, most notably that it can use 00% of CPU time so it's best left disabled unless you REALLY need it .
    Type in run "msconfig" and shut down all Creative Start up entries. Infact its proberly best to shut everything down.
    NOTE: Any essentinal Software for the proper fuction of devices ,Eg: Razer mouse utils should be left on.
    Simple Bios settings to help improve audio and stablity:
    Dissable Pallette Snoop.ANY AND ALL shadows for devices, EG VGA BIOS and system bios should be dissabled. If you have the setting for PCI latency in your bios ( AGP boards only ) set it to 64, if its already at 64 try 32 .
    Shut down ( remove, reconmended ) any 3rd party tweak apps that run in the background.
    EG, Cache Man and any monitoring software.
    Ok, now for Filters/Codecs and Plugins.
    A major required Filter is AC3. (ac3filter__0a_rc5)
    AC3Filter - it is DirectShow filter for AC3 decoding to play AVI with AC3 audio tracks and MPEG2 (DVD). Required for WMP.
    NOTE: If you have DVD software that should play encoded 5. then make sure you have any updates/patches for the player installed and go through the tools/options for the player and ensure its setup correctly to decode AC3filters in the applictions tools menu.
    If you use Cyberlink Power DVD you may need to pay an extra fee to get the required AC3filter/MPEG2 decoders to fuction as all 5. sound settings may be greyed out on some dated versions.
    InterVideo WIN DVD ( this software suit comes with most "Asus" if not all makes of Mainboards. This suit comes complete with the required codecs/filters so get full surrport for 5. - 6. - 7. out of the box. Note: you must set it up first under audio options as it defualts to 2..
    If you use WMP0 you should download and install the AC3filter or get the latest XP codec/filters packs. With out these filters you may not get 5. sound and/or poor reproduction.
    Supported file types:
    The following table lists the file types (formats) supported by Windows Media Player .(For files type played by Power DVD or WIN DVD please refer to the makers website or read me file for a detailed list).
    File type (format) File name extension .
    Music CD Playback (CD audio) .cda Audio Interchange File Format (AIFF) .aif, .aifc, and .aiff Windows Media audio and video files .asf, .asx, .wax, .wm, .wma, .wmd, .wmp, .wmv, .wmx, .wpl, and .wvx Windows audio and video files .avi and .wav Windows Media Player skins .wmz Moving Picture Experts Group (MPEG) .mpeg, .mpg, .mv, .mp2, .mpa, .mpe, .mp2v*, and .mpv2 Musical Instrument Digital Interface (MIDI) .mid, .midi, and .rmi AU (UNIX) .au and .snd MP3 .mp3 and .m3u DVD video .vob Macromedia Flash .swf Microsoft Recorded TV Show .dvr-ms*
    NOTE: WMP defualts to 2.. To enable 5. run WMP0. Click on tools then point to options. Navigate to DVD then open up the advanced window. In here is everything you need to set things up.
    NOTE: If you mess things up simply return to defult settings and start over.
    Some common errors you may encounter with WMP.
    Error messages are identified by numerical IDs, such as C00D0BC2 and 800704CF. You can determine the ID of a specific error message by clicking the More Information or Web Help button on the error message when you encounter it. The resulting page will indicate the error ID.
    : Error's C00D6A and C00D9A while playing DVD's or MPEG-2 content.
    This is directly related to either your current video card drivers or the MPEG-2/DVD decoder you have installed (EG: PowerDVD, Win DVD etc ). Reinstalling and/or uninstalling the MPEG-2/DVD decoder (PowerDVD, Win DVD ) and/or video drivers should fix the problem for you.
    You should now be able to re-install you decoder ( Power DVD etc ) and continue its use.
    Erro : C00DAC:
    Cannot play the file Windows Media Player cannot play the protected file because there is a problem with your sound device, such as a sound card or sound controller. You might encounter this error message for one of the following reasons.
    Your sound device requires an updated driver. ( update driver )
    The selected sound device does not support Secure Audio Path (SAP).
    If you have multiple sound devices installed on your computer, try using a different one.
    To use a different sound device, on the Tools menu, click Options, and then click the Devices tab. Double-click Speakers, audio device to use, click a different device.
    Error : "divide error in module IVIAUDIO.AX at".
    Only exists in systems that have various Sound Blaster Li've sound cards and WinDVD installed.
    This is infact a compatibility problem between these products. The problem is realized when MP3 oriented applications call upon certain sound card services making it look as though the error was raised from within the application in question.
    FIX:Uninstall WIN DVD. Reinstall WMP and AC3 filter and then reinstall DVD WIN.
    A simple but rare issue.
    ModName.Win DVD "msvcrt.dll" and/or Win DVD MFC application error.
    FIX:
    Uninstall any java filters. Macromedia and Macromedia Acti'veX.
    ( to remove Acti'veX go to C:\WINDOWS\Downloaded Program Files and delete the Acti'veX )
    What are codecs Codecs/Filters.
    Codec stands for Coder/Decoder. Basically it is a piece of software or a driver that adds a support for certain video/audio format for your operating system. With codec, your system recognizes the format the codec is built for and allows you to play the audio/video file (=decode) or in some cases, to change another audio/video file into that format (=(en)code).
    For example, when you install Windows to your home computer, Windows installs automatically most commonly used codecs into the system, so you don't have to download them separately from their vendors. However there are some codecs that are widely used, but not installed by Windows. Most notably DivX , MPEG-2.
    Get all the Codecs/Filters/Plugins you could ever need from:
    http://www.free-codecs.com/AC3_Filter_download.htm (ac3filter__0a_rc5)
    http://www.free-codecs.com/
    NOTE: ( XviD-.0.3-2022004 for Divx ) Stand alone codec for playing Divx instead of the Divx full install.
    http://www.microsoft.com/windows/win...0/default.aspx
    Ok, you now should be all set.
    However Codecs/Filters/Plugins are like any other kind of software installed and things can go wrong. If things are not working as they should try the following.
    Download and install "Gspot"
    http://gspot.headbands.com/download.htmlBuild 0307 - 23 KB Run the programme and simply point to system and select "List Codecs and other Filters"
    Its a no brainer really to know whats what here and how to use it to find out the source of the issue, if you have one. If its red, its bad so you then need to trace the Filter/Codec to its source and remove it.
    Here is just one very simple excample you may encounter and how it was fixed.
    If you have ffdshow file is missing error pop up while running a player application, first go to C:\WINDOWS\system32 and search for ffdshow.en. Its proberly not here though. If it is just leave it be.
    NOTE: ffdshow is used for AVI/Xvid enc/dec source.
    To fix this "ffdshow Video Codec file is missing " error Simply uninstall your Xvid codec or your entire DivX programme, or any other Filter/Codec you have installed for playback of DivX files and AVI Video Files.
    (Some times it seems a few Codecs/Filters dont get along so you must be aware of what you install).
    Cheak "Gspot" again and Filter should be removed from the list.
    Now you can reinstall the Xvid filter "XviD-.0.3-2022004" or your desired DivX programme.
    Now go back toC:\WINDOWS\system32 and search for ffdshow.en. It should be there if it was not before. If the issue is back try a different version of required Filter.
    So, thats just excample of a simple fix that got everything working again. Its not to hard to find out what the problem Codec/Filter is and then its just a case of uninstalling it. You can re-install the Codec/Filter but you should double cheak with "Gspot" and ensure the issue has not repeated itself .
    If it has you can try and find out if the issue is related to another type filter causing a conflict or use an alternate Filter/Codec that will perform the same task .
    Search for an updated version of required the Codec/Filter also.
    Ok, thats pretty much the basics in getting correct and stable 5. sound working the way it should with your new Creative Audigy 2 ZS sound card.
    I hope this has been of help.
    Regards,xmn.
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>08:02 PM
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>08:04 PM
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>08:05 PM
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>08:05 PM
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>08:09 PM
    Message Edited by xmn on <SPAN class=date_text>2-24-2005 <SPAN class=time_text>09:29 PM
    Message Edited by xmn on 2-26-2005 03:07 PM

    BUMP, just incase its been missed by a new board member

  • Sound blaster Audigy 2zs platinum setup with creative inspire 5.1 digital 5

    what should the setup be for the sound blaster Audigy 2zs platinum and the reati've inspire 5. digital 5500 because with the decoder in i only get center fl fr on games. i dont get sound from the rear speakers.but when i take the decoder out and just plug the 3 leads straight into the back of my sound card i get 5. any help plz.i done a thx sound test with the decoder in it does fl i can hear it but i can hear the center as well
    and no sound comes out on the 2 rear speakers when doing the test.but when puting the 3 cables straight into the back of the sound card i runed the test and i could hear all the speakers fine even the rear speakers any help plz is this ment 2 happen or do i have to change some settings thanks for any help plz help me thanks.

    I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
    I have copied the advice I received/didnt recieve from creative.
    Best of luck
    Dear Martin
    Thanks for your reply
    I am sorry for the problem you are facing.
    To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
    That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
    If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe:
    Original Message Follows:
    Hi
    I understand you must be busy, so no problem.
    No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
    Half life two: front left-right and centre. NO rears
    Fear: Front, left, right, & centre. No rears
    Farcry Front left, right & centre. No Rears
    When I run your speaker test HISSSSS, No Rears, no front left or right
    Beats me?
    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 24 January 2006 5:44
    To: Martin
    Dear Martin
    I apologize for the delay on the answer.
    If you select Dolby Prologic mode on the decoder, are you able to listen
    the game audio, with EAX, in all of the speakers?
    Regarding to the optional bay dri've, you can purchase it from ou
    Best Regards
    (Mod Note: Name Removed)
    Original Message Follows:
    Hello
    Your email was helpful, unfortunately, not for my unit, you see I would
    have
    connected the Jack leads in by now if the inspire had Jack lead inputs
    as
    you describe
    Please don't think I am being sarcastic, but from reading the
    correspondence
    below it would seem as if your department is having difficulty
    understanding
    my problem.
    Also it would seem your department doesn't have the necessary technical
    information on your very own product, so to help with your dilemma I
    have
    taken photos of the input/outputs on the Inspire unit.
    You will clearly see the inspire has no inputs other than Coaxial and
    Optic.
    This leaves me back to my last post. I think the solution would be for
    me to
    purchase the correct processor, which would have come with the original
    sound card had I not been a little tight on the money front.
    I have attached a photo of the sound card with the processor, I would
    love
    to buy this processor but find myself unable to locate this product on
    your
    web site. Would you possibly be able to send me the correct link to this
    item so I can buy this Processor Please?
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 8 January 2006 0:3
    To: Martin
    Subject: RE: CLE -
    Dear Martin
    Thanks for your reply
    Your soundcard is Audigy 2 ZS
    Your speaker is Creative Inspire 5. Digital 5500
    You will need to have a 3:3 cable(with the color green, black, orange)
    to connect your soundcard to your speaker, to achieve the 5. effects
    with games.
    Below is the connection:
    - Connect line out jack of Audigy 2 ZS
    to 'Front' of Creative Inspire 5. Digital 5500 using the green color
    connection
    - Connect line out 2 jack of Audigy 2 ZS
    to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
    connection
    - Connect line out 3 jack of Audigy 2 ZS
    to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
    orange color connection
    Once you have done the correct connection, play the game DOOM3.
    Ensure you have selected either the EAX or surround option in the game
    settings.
    Does it work?
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    You have lost me. Your sound card clearly states that I can have EAX
    surround decoding from the sound card I have purchased.
    All of the games on your web site claim to give me an environmental
    effect
    that will blow my mind, hence EAX.
    All I have done wrong is NOT buying your decoder that comes with the
    sound
    card. My mistake.
    All I want to do is re-address this issue and buy the correct
    decoder/processor.
    Can you point me to the correct link on your web site so I can buy the
    correct decoder/processor?
    As for the PCM out of the above cables, this foxes me as my other
    equipment
    only use Optical cabling on my Lexicon processor and from that I have DD
    7., DTS 7. and meridian 5. lossless.
    My issue is more to do with NO EAX from the rear and centre channels
    while
    in-game.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 09:3
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
    Dear Martin
    Thanks for your reply
    All commercial digital connection eg. optical or coaxial cable will only
    carry PCM stereo signal. If you want to output the signal to a surround
    5. with extra EAX environment effects, it will not be possible at all
    since it is only restricted to stereo channel signal.
    As per current industry limitations, we are bound to follow the standard
    one-signal output for all our SPDIF and Optical output jacks. This is
    something that is currently shared by all vendors for all products.
    Please note that all games are not dolby digital, even they are , it
    will require certain motherboard to encode it to dolby digital signal,
    which our soundcard does not support.
    You can only use analog connections to gain true 5. surround for
    gaming..
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    Hi Joong
    I don't fully understand your email, but I do get the gist of what
    you're
    saying and understand I need to connect the analogue cable to fully
    appreciate the sound in EAX.
    Would you be able to tell me what product I could buy from your
    catalogue
    which would marry up with the sound card I have, as I understand now
    that
    the Inspire 5. will not do the job.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 04:00
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
    Dear Martin
    Thank you for the reply.
    Computer games written with support for 3D audio do not require a Dolby
    Digital Interacti've Content Encoder (DICE) to output multichannel sound,
    with no exceptions. Sound devices that support the real time encoder
    technology from Dolby will simply receive the multichannel wave file
    output and encode it in real time to a somewhat modified Dolby Digital
    bitstream. Creative does not support the Dolby Digital Interacti've
    Content Encoder on any of its sound cards.
    The only difference between a Sound Blaster card and an audio card that
    has a real time encoder, is that you can make a one-wire, digital
    connection from your audio card to your home theater receiver and enjoy
    discrete multichannel sound from the game. However there will be a
    continuous, slight delay, known as "latency", as the encoder is creating
    and transmitting the bitstream, and of course the compression scheme
    being used is "lossy" (i.e. not bit-accurate).
    If you want to enjoy 3D audio in 3D enabled PC games in multichannel
    surround sound with a Sound Blaster card, it is recommended that you
    connect the analog outputs of the sound card directly to the analog
    inputs of the receiver. This will require 3 cables for 5. surround
    sound, one for front right and left, one for rear left and right, and
    another one for front center and subwoofer. Though it requires more
    cables than a real time encoder system, it will not have any latency
    issues. When connecting PC audio to a home theater receiver, Creative's
    latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
    are likely to provide higher quality audio than any Dolby Digital real
    time encode system available for the PC today.
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Please do not use this link to submit technical queries
    Original Message Follows:
    Hi
    One particular game which has "in-game" DD is Farcry; I used this as my
    benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
    it
    on friend's machines and they get the full surround effect so I Know
    this
    version is ok. I also have ALL of the game patches & updates.
    I would like to point out that while playing Doom 3, Half Life 2,Fear,
    Colin
    McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
    ops, All these games have EAX HD, which is enabled within the options
    menu
    "in-game", But I do not get ANY use out of the rear's and I might as
    well
    listen in stereo.
    No, inspire 5500 does not automatically switch while "in-game" when DD
    is present as you would expect, but does if it was a Movie, which makes
    me
    think the DD stream isn't getting to the processor.
    I originally thought I could put all this to rest if I could buy the
    control
    panel that would have come with the Sound card if I had not tried to
    save
    money, but every time I search your accessories site I get completely
    lost,
    it really isn't user friendly, the sub-menus are very time consuming and
    point you in the wrong direction because they are not categorised as Joe
    public would understand
    I downloaded your TEST Movies and creative demo player utility, ran it
    but
    still no EAX HD or DD if that were present.
    I want to put this card and Processor into my boys computer (which is
    the
    same Spec as mine and I will update to the FX series, but I am unwilling
    if
    I cannot find a logical reason why this set-up cannot work first.
    Would it have anything to do with the pins on the Digital out on the
    sound
    card plug, the one I bought and was attached to the last email? Only
    sending
    certain channels down to the processor?
    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 5 January 2006 08:09
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
    Dear Martin
    Thanks for your reply
    Your speakers are fine as you mentioned that there is sound from all the
    speakers when you are playing movie.
    May i know what game are you playing when there are no sound from the
    rear speakers?
    Have you done the appropriate settings in the game to achieve the 5.
    sound?
    Is there any game patches that you will need to update?
    Does the Dolby Digital LED light up when you are playing the game?
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Servic
    Original Message Follows:
    Hi
    I am sorry; I should have said the Inspire 5. was model number digital
    5500
    S/N SW330030026.
    The inspire has these connection on the back of the processor
    >From top/back of unit
    Audio Outputs
    Front
    Rear
    Centre/subwoofer
    Audio inputs
    Audio line in
    Coaxial
    Optical
    DIN
    The Din to a remotely located Subwoofer which has the speaker leads
    inputting into it. Plus power.
    Attached is the creative view of the controls menu and I have attached
    the
    invoice I was sent, it shows the lead I was told to fit.
    As I said, I can now hear DD5. while within a movie from ALL speakers
    BUT
    no sound from rears during IN GAME DD5.
    I do not use this PC for films only games.
    Regards
    Martin
    If you are having a digital connection, it is normal for only get only
    front left/right is you use the speaker test option.
    http://us.creative.com/support/kb/article.asp?l=3&sid=4858
    Speaker test only outputs from two front speakers?
    You mentioned that that you are unable to get any sound from the rear
    speakers when playing game right? May i know are you using a digital
    connection? May i know what speaker settings have been made under
    Creative Speaker settings?
    Do get back to me on the above.
    Thanks
    Original Message Follows:
    Operating System: Windows XP Professional x64 Edition
    Creative Model Number: SBO 350
    Computer Brand/Model: home made
    Processor/CPU: AMD 64
    Memory: Gig DDR 4
    BIOS Type/Revision: 5. 39
    System Board/Chipset: ASUS A8N-SLI Deluxe
    Detailed Problem Description:
    I have the above Sound card.
    I also own Inspire 5. amp/processor
    I Wanted to save money by connecting above sound
    card to amp/processor
    Connections on sound card made life very difficult
    I contacted Creative for help. you told me to buy
    an RCA to mini jack cord which also has other connections, from your
    web site, (I tried to find
    the product number for you, but your sub-menu
    system is so poor I couldn't locate the RCA/mini
    3.5 /to phono link for you) this cord connects
    directly into the digital in, on the sound card (3.5 Mini jack) to the
    coaxial input on the
    inspire 5. amp/processor.
    I have enabled ALL sp-diff settings and digital in
    setting on every program/utility/kitchen sink and all.
    I have an SP-Diff wire from DVD burner to creative
    sound card, and yes its enabled and digital only
    is selected.
    I can play a DVD and see the inspire 5.
    automatically change from Pro-logic to Dolby
    digital when it See's an AC-3 stream.
    when I try and play ANY game you say has EAX
    ,2,3,4 I cannot get any sound from my rear
    speakers (see above in Dolby Digital ALL speakers
    work correctly)
    when I enter the set-up menu within the creative
    software you supply with the sound card and select
    5. speaker, digital only, test the speakers via
    the white noise function, all i hear is left and
    right noise. no centre, no rears.
    I phoned you tech support line, the boy on the
    phone didn't have much of a clue about your
    product and I had to tell him what connections sit
    on the inspire 5. series amp/processor.
    I want to build another PC for my son, I want to
    add the FX series sound card and amp, but i am not
    willing to buy anything until i feel you have
    helped me to solve this problem first.
    please can you help, I am at the end of my tether
    with this sound card.
    kind regards
    Martin Waite
    Message Edited by Daniel-CL on 0-28-2006 :36 PM

  • Creative inspire P7800 and X-fi extreme sound card on win 7

    I have a dell with windows 7, the creative X-fi Extreme sound card and my creative inspire P7800. The sound has not worked properly since receiveing the computer.
    I am going to assume it is my speaker and the set up.
    I currently cannot even get the option to set up the 7.1 surround speakers. It only shows two. Half the time the sound doesn't work and the other half it only works on certain sites.
    I would appreciate any advice on how to trouble shoot this and get it working properly.
    The driver I have currently installed is the creative ver. 6.10.0.209 dated 8/27/2009.Above this there is also another listing that says ATI High Definition Audio Device. I do have the on board sound of my motherboard disabled.
    If I need to install another driver please advise me of the procedure to do it correctly.
    Thank you for any help!
    Wanda

    You may want to try downloading the card's latest driver from http://support.creative.com/Products...T=CategoryID:1
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