Creative Inspire 4.1 faulty wiring on volume dial

I purchased a creative inspire 4.1 speaker system and the volume dial has a short in it or something so every little while the volume goes way up or down and its really annoying. I'm pretty sure the only faulty part is the dial and its wire thats attatched going into the subwoofer. Is there a way I can buy a new one? And can you tell me what that parts proper name is so I can email customer support or something?
Thanks!

i got same prob.. but on t7900.. crap remote.. only 3 months old.. do a search for my posts. and you will see many others with the same prob.. p.s costomer service help is rubish.. it been over a month now

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Message Edited by Ripiz on 03-15-2008 10:52 AM
Message Edited by Ripiz on 03-15-2008 10:57 AM

Hi all do you have any idea to solve my problem?
Currently, I'm using the P5800. My problem is sub can't working. I fix together with SB24Bit External sound card.Previously is working. I'm very proud with the sound,after I decrease the master volume and bass level volume my sub suddenly quit.what happened actually?
-Is that mean I need to change the sub speaker or the coil inside the magnet core is burned?
-or maybe my component circuit like ic,capacitor,diode burned?
If I plug n unplug the power to the sub,I can heard that 'bump'. Is that mean my circuit in good condition or maybe the charge and discharge for capacitor?
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Message Edited by big7george on 05-3-2007 04:24 AM

Hi all do you have any idea to solve my problem?
Currently, I'm using the P5800. My problem is sub can't working. I fix together with SB24Bit External sound card.Previously is working. I'm very proud with the sound,after I decrease the master volume and bass level volume my sub suddenly quit.what happened actually?
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If I plug n unplug the power to the sub,I can heard that 'bump'. Is that mean my circuit in good condition or maybe the charge and discharge for capacitor?
Please answer me...
Thank You

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Hi
try cheking this link:
http://forums.creative.com/creativelabs/board/message?board.id=speakers&message.id=486&view=by_d ate_ascending&page=
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Hi all do you have any idea to solve my problem?
Currently, I'm using the P5800. My problem is sub can't working. I fix together with SB24Bit External sound card.Previously is working. I'm very proud with the sound,after I decrease the master volume and bass level volume my sub suddenly quit.what happened actually?
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Please answer me...
Thank You

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Creative Inspire 4.1 faulty wiring on volume dial

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