Creative inspire 6700 (trouble with the sub)

I have Creative inspire 6700, for some weeks ago they stoped working, the sub stopeded making bass.
I dont know whats wrong. I have never treated them badly. When i turned the speaker system off and on again, it was bass in sec. then it disappered again. I have had them in 3 years i think and I dont know whats wrong.
Can anybody help, and tell me what to do!
And do I have a guarantee?

robin882,
Customer Support should be your contact point if you need assistance with the faulty product. Also, if you already had it for 3 years, generally I believe your warranty are had already cease but you can still contact Customer Support and they should be able to advice.
What you can try at the moment is testing the speaker on another system and see if the same thing happen.
Jason

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