Creative Jukebox ZEN problems w/nForce

I'm having a problem with uploading mp3 files into Creative Jukebox ZEN. After several tracks the transfer gets aborted. The problem occurs both over USB and IEEE1394. It also seems to be application independent (happens in Creative PlayCenter, Notmad and Media Player).
Creative Tech Support's position is that there is a problem with nForce and IRQ sharing. They claim that the problem of aborted transfers is caused by nForce not properly handling concurrent IRQ calls of devices sharing the same IRQ (there are plenty devices sharnig the IRQ11 on my system, which should be normal and should work without any problem to my knowing - nForce networking adapter, nForce audio processing unit, GeForce graphics card, Modem, IEEE1394 controller and USB and USB2.0 controllers).
They advised to unplug all USB devices to minimize calls by the USB controllers. This did not solve the problem entirely but increased the stability of transfers (now roughly 100's of songs get uploaded in one go insted of 10's).
I wonder where the problem could be, because none of my other devices has similar problems (e.g. transfers of photos from my Olympus digital camera works flawlessly). Could it be nForce driver problems? BIOS settings? (is it worth trying to upgrade the BIOS? - about the only thing I haven't tried) Some kind of ZEN's driver timing problems, maybe?
Any opinions?
My system:
MSI K7N420 Pro (bios v2.30)
AMD Athlon XP 1700+
512MB RAM (DDR 266MHz PC2100)
GeForce3 Ti 200
Windows 2000 Professional SP3
latest MSI drivers (over Live Update)
nForce Platform driver 2.0

I can tell you one thing that many of us here did to open up IRQs for use, and that was to enable APIC in the motherboard BIOS. Gives you 22 IRQS to play with. Now as to what you have to do to get Windows 2000 to recognize and take advantage of this, I'll leave to others. I have windows XP myself.

Similar Messages

Creative jukebox zen usb2.0 sk

Hi
I was wondering if anyone has come across anywhere selling skins similar to the ipod skin for the creative jukebox zen usb2.0.
I know this may be unlikely as it is an older model but worth a try. The leather type cover which comes with it it quite bulky and i've finally got fed up with it.
Cheers

Boy, did I have this problem recently, lol!
I don't know where you li've, but I had to buy mine online from the UK.
You didn't mention what type of Zen you have (I have the Zen Touch) but I got my skin from
I-nique. Check out their website at: www.i-nique.co.uk

It comes in 3 colours (I chose Jet Black)
In regards to the carrying case (which is different from the skin, as I understand it), I picked up one from Erwincomp in New Jersey. Their site is at www.erwincomp.com.

Good luck!

Jukebox Zen Problems ripp

I seem to get a problem with CDs that I am trying to rip to the Music Library. The majority of the time the tracks are recognised and it starts ripping ok, but when it gets about half way, it stops ripping and sends a Microsoft error report.
It's driving me mad!!
Can anybody help?

Check that you have the latest version of mediasource installed (v3.30.2), look in 'about Creative Mediasource.'
If not, download mediasource and plugins from the creative downlads section; http://us.creative.com/support/downloads/

My Creative Jukebox Zen Extra is broken and needs to be fi

It has the infamous headphone jack problem and the scroll wheel does not work properly.
Now I cannot fix this problem myself. The only people who can are Creative Labs. My product is out of warranty. That means I have to pay them money to do so.
What I need to know is this: how much is it going to cost me to get it fixed, how long is it going to take and where do I send it to The address is in Dublin but I believe I need something called an RMA before I send it. How do I get this?
People on this site suggested I send an email to European Customer Support. The only link I could find was to the email service for products under warranty. I sent them an email and they didn't answer, presumably because my product is no longer under warranty.
So can someone please take the time to answer my questions. I would be very grateful as I do not want to continue going round in circles with this.

Richard,
When did you e-mail Customer Support, and which address did you use? Or did you use the form on the website?
Did you use the same e-mail address as the one in your profile? If you got an auto response back, then your e-mail will be in the queue and will get a reply. If you didn't get the auto response, double-check your spam filter in case the reply is there, otherwise it's possible your e-mail didn't arri've with us (you should always receive the auto-response).
CatMessage Edited by Catherina-CL on 04-26-2005 02:44 PM

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Problem starting up my Creative Nomad Jukebox Zen X

Ok well I have a 40GB Creative Nomad Jukebox Zen Xtra, and have had it for about a year. Now earlier today i was attempting to connect it to my computer to copy songs onto it. The battery ran out and i was not able to do this.
When turning my player back on, it got stuck on the loading screen that says EAX and did not move from this. When it is on this screen, i can't turn it off.
I let the battery run out to see if it would start when i then charged it, yet the same happened, and it turns on as soon as i put in the charger it is again stuck on this one loading screen.
I have pressed reset as well, and this makes no difference, it just loads up to the same screen and doesn't move. Any help would be much appreciated, thank you!Message Edited by mattyb23 on 09-25-2005 06:23 PM

Go into rescue mode and run a disk cleanup.

Problems with Nomad Jukebox Zen and Mediasource - Please he

Hi,
I own a Nomad Jukebox Zen NX, and I'm having problems with Creative Mediasource seeing the device. Everything has been working fine for a while; I have been able to upload songs from my Zen to my PC and download songs from my PC to my Zen. However, when I tried plugging in my Zen today, the computer did the normal "boop-beep" signaling that the device had been plugged in. However, when I went into Creative Mediasource to download some songs to my Zen, the Zen did not come up under the "Sources" menu, on the upper left, where it usually does.
I exited Mediasource went into "My Computer" on my desktop and, sure enough, the Zen was there under "Audio Devices," and when I double clicked on the icon, it brought showed all of the music files I have on my Zen. This shows that my computer does indeed see the Zen, but Mediasource doesn't?
Any ideas?
All help is very much appreciated,
Jason

Your MediaSource plugin of the MP3 player may have been uninstalled. Here is what you should do:

- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Problems with jukebox zen x

I got a 40gb jukebox zen xtra from my parents for christmas 2004. At first it was working just fine. A couple weeks ago I started to notice that it would reset from rather minor instances. Barely tapping it or putting it into my pocket ofted did the trick. Then I started to notice data corruption at a rapid rate. When I erased the entire contents of the player and re-saved my music to it about 0 different albums in different places in the alphabet (added songs in alphabetical order)became streched out. One 3 minute song played in slow motion for 7 minutes. Then two days ago I was using it and randomly all of my buttons stopped responding. I pulled the battery out and put it back in and it worked fine. Then today, when ever I move my black knob up or down it keeps going down and doesn't stop. I can't shut it off so I have to pull the battery again. Unfortuately this problem didn't stop happeneing. I can't get it to work properly. Creative says it only had a 3 month warranty so I can't return it. Don't know what my options are, if there is some way I can get it fixed. Don't think reseting it completely will do the trick for this one. Please let me know if there is any hope for my MP3 player.

Creative will repair for a price outside of warranty, although it's likely to be expensi've.

Help with a creative Nomad Jukebox Zen USB 2.0 and vi

I'm not sure where to put this, so i put it here, and in the Vista Forums, so plz dont get mad, I just wanted to make sure this got answered. TY?Im using Creative MediaSource 5.0.38 on Windows Vista and im having trouble connecting my Creative Nomad Jukebox Zen USB 2.0. I installed the drivers, than MediaSource, and it doesn't recognize my device. HELP PLZ?

?You where able to find a Vista Driver for the Nomad Jukebox Zen? Creative lists the product as being end of life, and the vista support document lists it as unsupported and "No Development Planned" for a driver.
?ZENProductPlan?Zen[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision W[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision:M[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Sleek Photo[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Sleek (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN MicroPhoto[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Micro (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Xtra (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Touch (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Nano Plus[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Neeon[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Neeon 2[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Stone[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN V[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN V Plus[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url][/u]???NOMAD/D.A.P/ZENProductPlan?All not listed aboveNo Development Planned

Problems with my Creative Micro Zen hanging on the Creative Logo Scr

I've been having problems with my Zen and have sent the following email to creative but if any one has any suggestions etc on what to do could they please email me thanks
My Creative Micro Zen 5GB player has been hanging whilst using the player.
I followed the advice found in the manual and on the creative web site to reset the player by removing the battery and then reinstalling it. This worked on a few occasions.
However the player hung again and so I tried to rest it as before, when I replace the battery the player turned on and lights up with the Creative logo screen, but then hangs on the Creative logo screen, despite waiting to see if the player continued with the start-up, it did not and so then I tried resetting again, by removing the battery and reinstalling it.
However the player is still hanging on this screen and I cant get it move away from this screen. The player wont allow me to move away from this screen at all, so I am unable to carryout the disk clean up which was also suggested. When the resetting didn?t work, I tried taking the battery out and leaving it overnight and then replacing the battery, however the player still hangs on the Creative logo screen. This has been continuing now for three days.
I have also tried plugging the player into the power charger and it still hangs on the Creative logo screen. The backlight on the Zen Player lights up when the player first turns on but once the Creative logo appears on screen the light fades out. I have also tried recharging the battery to see if maybe the problem was a flat battery but this didn?t appear to work as it is still hanging. However the Zen does light up as it does when it charges normally. I also own a spare battery, which I have tried but the Zen player still hangs on the Creative Logo page.

I found the solution! I saw numerous posts saying that all you could do is send it back to the company, then I found this one:
Hi All,
My zen has been down for the last week, hangs up on creative screen. I took the battery out and was able to get to the recovery mode but "disc scan" would not do anything(in limbo) and "reboot "met with the same result, nothing. If you want to talk to anyone at creative and are past your 6 month warranty window you have to pay $20 for the phone call. Well I decided to take matters into my own hands and spent yesterday morning researching old threads about this problem. I kept finding an uncommon fix. When you hold your power button on and replace you battery and the recovery screen starts up you wrap on the back with your knuckle, in my case I hit my zen face down sharply on my dresser. To my amazement the "Doobie Brothers" started playing and I have'nt had any problems yet. Evidently these systems have a hard dri've that hangs up. It may not work for you but it cured my glitch.
Steve C.
It worked for me, but only after four or fi've tries. Good Luck!<IMG height=6 src="http://forums.americas.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>

Creative Media Player for Creatuve Jukebox Zen

?I have an old Zen Jukebox and I used Creative Media Player to put music onto it from CDs. Unfortunately some time ago my computer completely died and I'm unable to retrieve anything off it. I have searched everywhere for the disc and can't find it.
I have downloaded the current available options (3 and 5) but when I plug in my MP3 it is not recognised.
I haven't been able to add music for some time. On contacting customer support they said they were sorry but couldn't help.
I am thinking about finally buying a new MP3 (it will be a Creative) and I want to be able to transfer EVERYTHING from my old one to my new one. Even if i don't get a new MP3 there are loads of songs and CDs I want to?add to my old one?
Can anyone help with how to make the newer CMPs recognise my Zen, or where i can find the origional CMP?
Thanks for your time, people.

Older Creative HDD-based players with special drivers (PDE), such as the Jukebox Zen,?were not supported past Windows XP. [url="http://mrinternet.wordpress.com/2007/03/0/creative-zen-nx-and-vista-working-together-finally/" rel="nofollow">This site[/url]?(thanks coachop94) describes someone's effort to get PDE drivers to work in Vista; try at your own risk. If that doesn't work, you'll have to transfer your files off the Jukebox Zen using an older computer (XP or earlier).
Also, if you have MediaSource 5 you should also have installed the appropriate plug-in from the Jukebox Zen support page.

No driver found - Nomad Jukebox Zen Xtra - WinXP

I have used my Zen Xtra for over 2 years now, with the same PC I am currently having problems with. I recently had to do a complete reinstall of Windows (note that I have done at least 2 other complete reinstalls during the life of my Zen Xtra, with no problems). Windows Device Managers sees the NOMAD Jukebox Zen Xtra, but with the yellow question mark and exclamation point. Each attempt at driver installation results in the same problem. The driver ("JB3MV2_PCWDRV_US__30_03.EXE") installs completely, I'm told to reconnect my device so the driver can take effect. When I do, the device is still marked in Device Manager with exclamation point and yellow question mark, and Windows continues to ask if it can find and install the driver. I have told it not to (knowing that I just installed Creative's own driver), with no success, and other times let Windows try to install the driver (hoping it would find the Creative driver that was just installed). No luck. I have even done another complete reinstall of Windows, and tried to install the driver before any other program or hardware installations into my system. No luck. Note that there are no hardware changes between now and when I have done other complete Windows reinstallations. It just no longer accepts the Creative driver. I have also tried to install the driver in safe mode, with the same results. I have also completely removed the Zen Xtra (showing hidden devices in the Device Manager), and tried to reinstall. Firmware version of Zen Xtra was upgraded over a year ago to 2.0.03.
Specifics:
Windows XP Pro SP2
38GB free hard dri've space
Zen Xtra firmware version: 2.0.03

I have the same problem. But when i try to installl it it says he is missing an .nfo file.
I removed WMP and reinstalled WM0 because is crap.
I have Windows XP SP2
I have the newst firmware on it.
Can somebody help me with this because it's annoying not to put any new music on your mp3 player.
I never experienced this before even after formatting my HD.
Almost the same problem as fritzm but not completely because het gets an different error.
I have installed the CD but that doesnt work either.
I have installed the software from the website but that didnt help because he doesnt recognize my player.
Please help!!

Threads on windows xp & jukebox zen driver installation and no resu

I didn't know Creative didn't know how to solve the driver problem with windows xp. Because if they did there would be a simple solution instead of alot of run around on try this and that. There are so many people on this board with the same problem that I have and none of them got a straight answer on " Here this is what you do," Bam! that should be it. Obviously its a lousy software that doesn't really work. So if someone can tell me how to install a driver or make windows xp recognize my jukebox zen so I can transfer some music to the **bleep** thing I would really greatly appreciate it. We all shouldn't have to be geniuses to use this software.

Try getting the latest drivers
http://us.creative.com/support/downloads/download.asp

Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

Nomad Jukebox Zen Xtra won't turn

My problem is exactly as the title states. I have a Nomad Jukebox Zen Xtra (40 gig HD) and I cannot get it to power on. This problem has been occuring since yesterday evening. I try to plug it into the computer via the USB cable, but this does nothing. The same is true of plugging it into a wall outlet with the charger that came with it. I can't tell you what the firmware on it is, as I have no ability to view that.
Any suggestions as to what I can try next?

I have (and left it out for fi've minutes, per another suggestion in another thread). Thanks to both of you for your help, I'm in contact with Creative's customer support via email now (thankfully it's within the 90 day warranty period)

Creative Jukebox ZEN problems w/nForce

Similar Messages

Maybe you are looking for