Creative Lab Zen Dead?

Okay so today I was listening to my zen before I went to school and it was chill and I put it into my backpack. After I get home, I try to turn it on and nothing (battery somehow got fully discharged?). Then I plugged it into my computer and no blue light is coming on so I am very scared like my battery somehow died even though I don't even use this player for more than 2 hours per week. I had a problem like this when I first got my zen and I ended up having to exchanging it (this happened to two earlier zens) but I haven't had a problem like this since I had this one. So any advice?

<hr />darkdallasnight wrote:
NVM my brother told me to reset and whoa...creative plz dont let me down lol because I love this player and I AMMMMMMMMMM so stoked that it fixed! <hr />
Ok.. your brother beat me to it. I was still writting my reply above when you posted. Glad to hear you've got it working.

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    Hey,?I wanted to share my negati've experiences with you on two different Creative Labs mp3 players that I happened to own and suffer from. Before you jump to any fast conclusions or start drawing any parallels note that I loved the sound quality of both 5Gb Zen Micro and 30Gb Zen Vision:M and that I purchased both of them in Ukraine. 5Gb Zen Micro, my first player, was fine until I accidentally dropped it'sfrom about m above the floor. The player was fine and still able to play the music but... the screen was gone. The screen would only light up a few seconds after booting and then go dark and leave you in dark to guess your way through the menu. The sensitivity of the touch pad was way too high even at the lowest level and I often made mistakes with it. But sadly enough there is no support whatsoever in Ukraine. Email support was useless as you can't really have any software solution to the corrupted screen. I had to forget it :-(. Next, I got excited about the 30Gb Zen Vision:M. I was happy to buy a good alternati've to an Ipod but my joy was premature. After very little use of my Zen Vision I once left it unused for about a month. The next thing I noticed was that my battery is dead. The battery would not charge no matter how long I tried to do it! Not even several months passed since I purchased it when the Li-Ion battery went dead. Once again there was no customer support center to go to to fix it and there was no way to return it to the shop either. I had to replace the battery somehow. I am sure many of you saw detailed step-by-step instructions on how to disassemble the Zen Vision and get access to the battery. I bought a replacement battery on Ebay and had the original one replaced only to find out the replacement battery was dead at opening!!! I next ordered another battery on Ebay with a one-year warranty but yet again the battery would not charge. At first it would not charge and then after about 5 hours of charging it would show 00% charge but the player would shut off immediately once I disconnected the AC adapter. I gave up trying to do it myself and there is no local customer service center here. I would send it to the US for repairs but Creative has hidden all service center addresses and puts you through a very long and tedious way of reporting problems with your Zen player. I am very frustrated indeed! I don't wanna buy another Creative player and face the same problems and terrible customer service. I hope someone from Creative Labs will read this and advise the company on how to improve. Creative is losing the battle to Apple believe it or not. Apple is making tons of money on its players with poorer audio quality and fewer features because their customer service is superior. Creative is losing money quarter after quarter because their battery suppliers are not producing consistent-quality batteries, customer service support is non-existent in many countries outside the US and because many popular Creative players come with a user-unfriendly built-in battery!!!

    Hey, everyone!
    Thanks for your comments. I am in no way shying away from my responsibility in the case of dropping my first Zen. Such things do happen as you know. The point I was trying to make was that there is NO Creative service center over here, neither in Russia or any neighboring country I could go to.
    Yes, Apple does have many service centers in Ukraine. So what do you do with the product that you can't repair? It wasn't completely shattered and a replacement of the screen or maybe some chip would fix it.
    As for the battery I have to disagree. For a Li-Ion battery one month shouldn't be a problem. Someone asked who makes the batteries for Creative Labs. It's the company called SKC. http://www.skc.co.kr/skhp/en/prod/bat/03.jsp
    Once again, maybe changing the battery yourself isn't the best idea but I simply have no other option and you simply don't want to throw away $360.
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