Creative Labs or Logitech for Notebooks?

I have a Dell Inspiron 9300 notebook, so I'm comparing the Logitech Notebook Pro and the Creative Labs Live webcam. Does anyone have any information comparing these two or experience that they could forward along? Thanks.

I have a similar problem. I bought a Vision M for Christmas from Buy.com. I didn't realize they did not handle the warranty work
so I contacted Creative about month after the 90 day warranty was up. I sent in a request for assistance and got almost the exact same email that this person did about his daughter's battery. So, I emailed again. I got the EXACT same email from a person named "Lin". They must have so many problems with these things locking up and lack of firmware updates that they just hit a button and respond to people. THis is NOT customer service. I like the other person will try to find 250 people to influence, and not in a positi've way for Creative. Customer support should be more than just firing off form emails.

Similar Messages

Customer Care the Creative Labs way.

Customer Care the Creative Labs way.The key phrases here are:we appreciate the opportunity to assist you. If you still require assistance, please reply to this email? To cut a long story short..I have a Creative Labs portable MP3 player (a Zen Sleek 20 Gb) which requires a new battery. The machine was bought new, has been well looked after and is otherwise in perfect working order. Although the machine is just 5 years old Creative say they no longer provide any after sales support for it and, although not in so many words, advise me that my only option is to replace it. Dear Marc,
For this issue, I do apologize but please understand that we no longer have any spare parts for the player like the battery to be able to offer repair serivces.
We have discontinued manufacturing parts for the player for more than 2
years now and without parts, we cannot offer any type of repairs.
If it were available, we would have offered you the repair service in
the first place. What good would it be for us to decline you of repair
options.
Do what you think is right abd proper but like I said and as what my
colleagues informed you previously, we no longer have any repair options
for the Zen Sleek player.
Regards,
xxxxxxx
Creative Customer Support Services, Creative Labs
Thanks for getting back to me so quickly xxxxxxx.
Creative designed (and sold) the machine with a built-in battery.
Creative's engineer's and product designer's know that rechargeable
batteries have a finite and rather short life-span. Much shorter than
the life span of the Zen Sleek 20 Gb as a whole.
I am not prepared to throw this machine away and buy a replacement when
all it needs is a new battery.
Unless Creative would like this entire correspondence to be posted on
relevant consumer web sites, such as anythingbutipod.com I suggest you
get back to me with an appropriate solution.
kind regards,
Marc
Date: Thu, Oct 2009 7:02:38 +0800
From: [email protected]
To:
Subject: RE: CLE - Technical Support Request - (Zen Sleek)
(KMM9595845I5977L0KM)
Dear Marc,
Thank you for getting back to us. I am sorry of what happened.
With regards to your issue, I am sorry to inform you that as the zen
Sleek is designed with the built-in battery which cannot be
replaceable.
Have a nice day!
Please retain all the previous correspondence when replying to this
email.
Best Regards,
xxxxxxx
Creative Customer Support Services
Creative Labs Europe
Thanks xxxxxxx,
In the case of the player in question, I still believe the battery
needs to be changed. THis is normal given the age of the player and the
amount of use it has had.
What are my solutions for achieving this?
I have always believed that Creative is not the sort of company which
lets its customers down when it comes to afer sales support.
As I have said previously, the machine is in perfect condition and is
only around 5 or 6 years old. It was a very high spec machine when I
bought it and I have neither the money nor the inclination to change
it.
Could you please advise as to how I can replace the battery, and not
refer me to any other parts of your web site.
Thanks in advance,
Date: Thu, Oct 2009 :53:2 +0800
From: [email protected]
To:
Subject: RE: CLE - Technical Support Request - (Zen Sleek)
(KMM959435I5977L0KM)
Dear Marc,
Thank you for getting back to us.
With regards to your enquiry, you might like to visit our website to view the article.
Prolonging Battery Life of a Creative Product
The Link: http://support.creative.com/kb/ShowA....aspx?sid=4672
Best Regards,
xxxxxxx
Creative Customer Support Services
Creative Labs Europe
Thanks for your response xxxxxxx,
What would you suggest? That I throw the machine away and buy a new one?
This player is still functioning perfectly. It never skips, rarely freezes and is generally in excellent condition.
All the interfaces, charge leads work perfectly. It deli'vers excellent sound quality.
As a result of being charged a great number of times, the battery no longer holds as much charge as it did when new. The player's autonomy has decreased sharply as a result and, unless I am able to charge it every 2-3 hours or so, I cannot use it.
The player is not that old, no more than 5 or 6 years.
Surely there must be some solution for prolonging its useful life.
I will leave it with you to make inquiries within the Creative Labs structures.
Thanks
Regards,
Marc
Date: Tue, 29 Sep 2009 7:34: +0800
From: [email protected]
To:
Subject: Re: CLE - Technical Support Request - (Zen Sleek)
(KMM958392I5977L0KM)
Dear Marc,
Thank you for reaching us at Creative Technical Support; we appreciate
the opportunity to assist you.
With regards to your enquiry, I am very sorry but unfortunately,
we do not have any replacement battery for the ZEN Sleek. Sorry for any
inconvenience that caused you.
If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.
Best Regards,
xxxxxxx
Creative Customer Support Services, Creative Labs Europe
Subject: CLE - Technical Support Request - (Zen Sleek)
E-mail Address:
Self Description: Intermediate PC User
Region: Europe
Country: United Kingdom
Support Inquiry: Other/Not Listed Above
Product: Zen Sleek
CCPP Certificate Number:
Serial Number: 390542004008M
Purchase Date: Aug/23/2004
Operating System: OS Independent
Firmware Version: .00.05
Creative Model Number:
Connected To:
Detailed Problem Description:
The battery in my Zen Sleek 20 GB MP3 player needs replacing. It is not accessible to the user. What are my options for replacing it's How long will this take? and what is the cost? Many thanks, regards, Marc

Thanks for taking the time to respond Mike,
This is an interesting take on the situation.
I do not consider 5 years as an acceptable life span for a machine which cost close to 200 GBP, was made by a highly reputable manufacturer and has been well looked after. 0 perha
ps.
If this is the case, then at the moment of sale the customer should be advised of the limited life span.
I have not the skills, the material, the time nor the inclanation to take the machine apart myself, even if a suitable new battery could be found.
I agree with you that the cost of repair is likely to exceed the cost of replacement.
I shall continue to use the machine for as long as I am able (despite its short autonomy) and will look to Creative's competitors when I eventually replace it.

Optical Input on Creative Labs Sound Blaster X-Fi Xtreme Audio PCI-E with Logitech z-5

So i plugged in my Optical cord into my new sound card the Creative Labs Sound Blaster X-Fi Xtreme Audio PCI-E and it worked only in the Front right, Front left, Front centre, and the subwoofer. Now i hear i need a external decoder... but then again that my sound card should decode it as well... the place i bought my card recemended a optical cord for my card?with the?speakers i have?(the?Logitech Z-5500) How much are decoders? What should i do next? Creative seams to have limited support especialy on optical inputs.

I must have answered something like that in another thread sometime ago, but here goes:
A single SPDIF connection, optical or coaxial, will only transfer stereo in analog form; no rear or centre channels!
There are two ways you can get all speakers playing via such a connection:
() Get your speakers to upmix the audio source to play on all fi've of them
(2) Output a Dolby Digital (AC3) or DTS signal. These contain the multichannel information encoded in the stereo signal. A suitable decoder (such as the one contained in the Z-5500) will be able to analyze the signal. Unfortunately, this is something you can mostly find in movies.
So, to sum it up, no natural everyday multichannel sound over one SPDIF (e.g. no EAX, directsound3d etc.)

JMF crashed with Logitech QuickCam Pro for Notebook using latest driver.

JMF crashed with Logitech QuickCam Pro for Notebook using latest driver
I can't register the webcam in JMF. WinXP crashed with Blue-screen-of-dead.
The crash occurs on installation of JMF when the installer tries to detect my capture devices.
Windows also crashes when i open the JMF Registry Editor and tell it to search for my capture devices.
I use a QuickCam Pro for Notenooks with driver version 11.80.1065.0000 on Windows XP with JMF 2.1.1e.
PS: I can use JMF to connect to other brand's webcam.
So, how to solve it?

So, how to solve it?JMF apparently doesn't work with that camera...so if you want to install JMF, you should unplug your Logitech cam. If that doesn't work, uninstall it.

Using Logitech QuickCam Pro for Notebooks with Mac..

Can I install the Logitech QuickCam Pro for Notebooks(new version) on my G4 Powerbook(OSX 4.11) ? I have read several posts from Mac people saying that this is possible BUT is there a CD included with the installation AND does that CD only work for the PC software ?
Would like to know before purchasing....
Thanks

I read Logitech's data page on this cam but it does not mention anything about Mac compatible although the info I saw from some Mac people suggested that that might be some silent agreement between them and the PC people.....
Here's the article I read under: http://www.ecamm.com/mac/ichatusbcam/configs.html scrolled down to the Logitech data and found this under the QuickCam Pro for Notebooks:
Logitech QuickCam for NoteBooks PRO (New Version)
Important Note: Logitech Compatibility Information
The following Logitech QuickCams are currently available in two versions. Only the newer version is Mac-compatible (UVC compliant) (Unless otherwise noted.).
* QuickCam for NoteBooks PRO
* QuickCam Orbit MP/Sphere
* QuickCam PRO 5000
* QuickCam Ultra Vision
* QuickCam Fusion
Identifying the newer revision cameras:
The new models are labeled with the "Works with Windows Vista" logo, and also feature "RightLight 2" as one of the features.
Part Number (P/N): The compatible model/part numbers are listed on our camera guide. Unfortunately, the part number can only be found by opening the box.
Logitech provides the following table showing the new vs. old camera models. The cameras marked as "UVC Supt" are Mac-compatible.
Model: V-UAR38 861303-0000)
PID: 0x08CB Built-in Driver (Requires Mac OS X 10.4.3 or higher)
iUSBCam is not required for Mac OS X 10.4.9 or higher

Help find the Driver CREATIVE LABS CT4810 chipset ES1373 for Win 2000. E-mail dirpt@mail.

Help find the Driver CREATIVE LABS CT480 chipset ES373 for Win 2000. E-mail [email][email protected]][email protected][/url].

AlexVP wrote:
Help find the Driver CREATIVE LABS CT480 chipset ES373 for Win 2000. E-mail [email][email protected]][email protected][/url].
You can start from here.
jutapa

Creative Ultra for Notebook, white balance not working??

After years of use with my Creative Notebook Cam Pro I decided to upgrade and get the Ultra for Notebook because it's a CCD and works better in lower light conditions.
The drivers install fine however I cannot adjust the white balance nothing changes when I click apply. I have both 98SE and XP drivers installed and it appears that the bug is present in both sets of drivers.
This is a big disappointment because using this cam indoor with artificial lighting is next to being useless. Furthermore there's no saturation controls included in the drivers so I couldn't reduce the colour to b/w even if I wanted to.
As a product that's been on the market for nearly 2 years I'm surprised that no bug fixes have been issued for this problem I'm sure it's been mentioned before here?
Does anyone know if CLabs will fix the problem soon because as it stands this product isn't worthy of my time or money.
Richard S.

It should be directly underneath the image preview - press the T key if it's not there.

Years ago I purchased a Creative Labs Inc. Travelsound i50 speaker for a 2nd generation shuffle. I lost that shuffle, so I purchased the latest Shuffle, which obviously does not fit this speaker. Is there another similar speaker device I can purchase?

I purchased a Creative Labs Travelsound i50 speaker through Apple some years ago for my 2nd generation Shuffle. I purchased a new Shuffle, and obviously this style does not fit the speaker. Is there another speaker that can be purchased to fit my new device?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

No Standalone Creative Labs Audigy 2 ZS Drivers Availble for Downl

I bought a new motherboard today and planned on updating my system with the new hardare. I cannot find my Audigy 2 ZS drivers CD and it does not look like there is a standalone driver for this card available on the Creative Labs website.
I have e-mailed tech support and awaiting a response. I have a feeling I will be forced to pay for a new drivers CD in order to get this card to work.
Thet fact that Creative Labs has this lack of support is appalling to me. Nvidia, MSI, Intel and every other component manufacturer in my system has drivers readily available for download on their website. It looks like Creative is trying to profit from the consumer and this makes me sick, very sick.
I am about to throw this card out the window and buy a Turtle Beach.
Creative can also expect a lot of bad press regarding this issue from me.
Ian Bell
CEO
Designtechnica.com

Ioman,
What's the model number off of the card? Also, could you get the inkstamp number from the underside of the card? This will help identify exactly which model of the card this is. Was this a retail card, or was this originally an OEM?
The reason I am asking this is that if the driver required a previous version of the drivers installed it would have given you an error stating that it couldn't find the required drivers. If it said that it couldn't find the card then it may be different problem altogether. I know for a fact (as I have installed this driver on a bare system before) that the EAX 4.0 Update will install without any other drivers installed (in fact one of the systems at my house is setup like this).
Jeremy
Edit: SB's advice is pretty good also... except I would suggest that instead of doing a manual install via device manager, browse the extracted folder to Audio/Drivers and run the program called CTzapxx.exe (which is the application for manual driver installation). Make sure to disable any Antivirus or Antispyware software prior to running this, as they can interfere in the installation of drivers.Message Edited by Jeremy-CL on 07-4-2005 0:02 AM

Logitech quickcam pro for notebook (black)

Does anybody know if logitech quickcam pro for notebooks work in mac osx 10.4.4?

Mark offers the succinct version. I, on the other hand..... What a long answer I am going to give to such a simple question!
As explained in iSight versus DV Camcorder or other web-cam, the answer to your question really depends upon the software you will use to drive the LOgitech QuickCam® for Notebooks Pro.
Your Mac can use webcams for many different applications. To be certain of success, check the system requirements and list of supported cameras for the application(s?) you intend to use. If you still have questions, contact the application software developer and ask him directly.
For instance, if you plan to use your webcam with iChat AV for video chat, you will see that Apple's Mac OS X 10.4: iChat AV system requirements call for a FireWire-based camera for video chat. However, a third party add-on called iChatUSBCam can allow the use of many USB cameras with iChat.
QuickCam® for Notebooks Pro is listed as one of those supported cameras on iChatUSBCam's camera guidepage, provided you use an additional Driver available from one of the two sources linked there.
If you have difficulty finding info about some other application, try searching Logitech's Product Support site for your camera choice and the Search Text "Mac" (without the quotation marks).
The search at Logitech's Product Support may answer your question. For instance, I checked for iPhoto compatibility and found this Answer:"Only the Logitech Pocket Digital 130 will work with iPhoto. This is because the Pocket Digital 130 actually acts as a storage drive with images saved on it. Our other web cameras do not function like that. They stream the images through the camera but they don't store them.
"To work around this, simply take a picture with your web camera and use our Quickcam software to save the picture to your system. You can then open the file in iPhoto and edit or use any other features to change the file."If you are still having difficulty, you can search Logitech's Product Support FAQs or their Knowledgebase, visit Logitech's own dedicated User Discussion Forums, or even email your question directly to Logitech for an official answer.

Searching for "Creative Labs CT4810"

Hello!
First, excuse my bad english, please because I am from germany.
So, I've got a problem with finding the driver of my soundcard. The name of my soundcard is "CT480" and I can't find it on the official creative-labs-website. I hope you can help me with finding the site where I can download the driver for this soundcard.
I hope you'll undertand my very bad english and you're able to answer me very quickly
byebye

bVnny,
Go to support/downloads and select Sound Blaster/Others/6 PCI from the three pane selection tool. Then press go and on the next page select your operating system. For XP, the driver you want will be the second one listed (it will say it is for CT48X).
Jeremy

I need Drivers for Creative-Labs PCI128 PCI CT-4750 to windows 7 help!

hi, people, I need Drivers for? Creative-Labs PCI28 PCI CT-4750 to windows 7, I installs a few drivers but in the SO dont work very well, because this card have 2 out of audio and only sound out (green out), I think the problen is the drivres, I cant found, need help, im from venezuela, mi english its not good T_T
here the imagen: <img border="0" height="338" width="450" src="http://images.enet.com.cn/iflow/articleimage/200404/080872909934.jpg">
in the control panel > sound > only appears the opcion "mono and stereo"

Unless you can get the last XP driver from 2002 to install in compatibility mode, you can pretty much forget about it. That card is just way to old to get any kind of driver for Windows 7.

Logitech Quickcam for notebook pro

hello,
So i just got this new Logitech quickcam for notebooks, and it says it is MAC compatible, but the unit won't even power on. Whats wrong???

Maybe it's a problem with the camera?

Creative Labs HQ-2300D Dolby headphones connections

Hi I would be extremely grateful if you can hep me with the following question. I am currently setting up my ASUS laptop for a home cinema setup and in the interest of good neighbourly relations I am hoping to use your Creative Labs HQ-2300D Dolby headphones. However my laptop has an inbuilt soundcard with the standard headphone connection (no optical connector). Will I need external soundcard with an optical connection to hear Dolby digital sound on DVD Movies through your headphones? If I do can you recommend an external soundcard with the appropriate connectors, I was hoping to purchase the Creative Audigy 2 ZS Notebook PCMCIA Sound Card but does this have the right connectors for the HQ-2300D headphones to get dolby digital?
Many Thanks

Can anyone help?
Would an optical cable be the correct way to get a signal from the gamer card?

Webcam Ultra live for notebooks not detected?

I recently tried to install my Webcam Ultra live for notebooks. I couldn't find the installation CD, so I downloaded the driver in accordance with Creative Labs email.

Unfortunately Snow Leopard removed many thrid party cam support. They keep working under Leopard and Tiger, though.
To get a cam working under 10.6 be sure it uses the UVC standard.
A good and safe choice is the Xbox Live Vision which works perfectly with 10.6.

Creative Labs or Logitech for Notebooks?

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