Creative Labs Zen NX Nomad Jukebox and Vi

Hey all- Hope I can find some help here.
I recently got a new system, and it is running Vista Premium. I have an older mp3 player that I got from my brother-a 30GB Zen Nomad NX Jukebox. I have installed all of the (very old)software on the CD that came with it. However, my problem is whenever I hook up my MP3 player, it says that there isn't a driver installed. I have gone on the download page and downloaded all of the driver software and installed it, but I still have this message come up.
When I check it on my computer, it says that my player isn't connected. Any help?

Creative Labs, with their large corporation mindset, apparently decided to pursue an ill-advised Marketing Strategy by not releasing a needed Vista driver for the many thousands of Zen NX players out there. This is no doubt due to GREED, because they seem to want to be selling additional thousands of their more recently released MP3 players.
No good for them. I'm confident a huge base of professional software developers will stop recommending Creative products to their corporate base due to this arrogance . . .

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Zen Xtra Nomad Jukebox suddenly not recognized by Windows XP Netbook

I'm desperately struggling to get my Creative Zen Xtra Nomad Jukebox MP3 player (version .03.02) to be recognized by my computer. (My background is I'm about 4 hours south of my home, temporarily helping my exwife who is slowly dyiing of cancer... [URL"http://www.youtube.com/watch?v=wA67hNO3H4"]http://www.youtube.com/watch?v=wA67hNO3H4[/url] I have two laptops with me, one with XP (and the other rarely used here with Vista.) My main computer, a Dell Desktop running XP, is back at home with most everything else as I live out of a suitcase and do the best I can.... 'nuf said for my situation)
About 3 weeks ago, I hooked my Creative mp3 player up to my MSI netbook, (windows xp and recently updated with all microsoft updates) and noted that the MP3 player was not being recognized by the computer. When plugged into the USB, my computer gave a 'chirp' and would look for hardware for the player, but ultimately it couldn't find it. The DEVICE page of the SYSTEM menu had the Jukebox listed with the nefarious yellow question mark. Though I don't have a CD drive on this computer, I had a portable drive with most of my software with previousl loaded software archived there, including the installation disc for my MP3 player; but none of the drivers or software that I loaded would make a difference. I download all sorts of drivers & firmware updates from the CREATIVE web site, nothing changed. I would remove all the creative software, reload, reload software, hook up the MP3 player, and.... it would recognize the Nomad player but have no way to incorporate drivers for it's use. Even as I directed it to the original 'CD' copied onto my netbook's desktop, my Windows XP with service pack 3 just couldn't do more than let me know that it couldn't quite recognize the player other than identifying what it was.. I could uninstall the device, the drivers; all to no avail.
My incorrect guess at the time was that something internal to the mp3 player was broken and though I was lucky that it still worked as a player without any issues, I just had no way to access the 30Gb of books & lectures. Nor would the Creative Media Source work with it, as it felt that the player was not even hooked up to the computer. So,I bought a new 'used' identical model on ebay, except that the seller had upgraded the firmware and the harddrive. Once I got the new player, it's too, would not be recognized by my MSI netbook. (though it works on the laptop I have running vista).
Last week I gratefully went home for one day to check my mail and attend to a few matters, and upon hooking my original MP3 player to my main desktop, my original MP3 player immedately docked to my computer and was working as it always had?
Now, atleast, I knew the MP3. player was working and functionally intact, and the challenge was completely computer software issues on my netbook, possibly due to some service pack upgrade or the sort.
I've spent several hours, reviewing all sorts of fixes and maneuvers; from blogs and tech support pages, though none made any difference as I changed various settings or softwares on my netbook. I saw lots about Vista not supporting my old firmware (which isn't an issue as my Netbook is XP.. I also saw that Windows Media player might have been the problem, and reverted to WMP 9, then to 0, though stlll no change.
I have never turned to a tech support board before, but I'm very much in need of assistance right now. Please, if you think you can guide me, I would appreciate it.
~Stuart

Thanks for the reply. I sure wish I had a better understanding of this. I will request one more piece of invaluable knowledge from you! My old zen & windows xp computer hum in awesome performance again. Unfortunately, since I thought my old zen was broken, I'm now with this new beast, with the updated firmware 2.0.03. From what I previously read on Boards and Forum pages, this device shouldn't be connected to my XP computer while I'm still using my OLD zen with old firmware. As you mention in the above note, I connect this 'new' Zen to my Vista computer, & it immedately goes into docking mode. I tried loading the newest firmware available for my device (though it doesn't list vista as compatable), and of course, when the mediasource version 3.30.2 loads, it doesn't have a clue that my zen is connected. Only WMP version seems to pay attention, which may not be that bad. But once I was up & running in WMP, I couldn''t seem to create playlists and or even clearly get it to load the Audio Lectures that I have onto it. So, Wise, All Knowing CREATIVE Wizard, any suggestions what I do? Delete WMP? I will hope never to bother you again, once this is solved!!!
But I am tremendously grateful for the assistance. I only spent about an hour in WMP accomplishing nothing, before I realized I should just turn to you, admit my defeat, and hope for insight and practical advice!!!!!
Thanks!!!
~Stuart

Creative Labs Zen

I just purchased the C 2GB.
This is in the list of supported player in
http://www.oclc.org/audiobooks/techspecs/devices.htm.
I am using WMP, latest firmware .2.03.
I have downloaded audio books from Netlibrary (protected wav files).
I can open the files in WMP and real player but once I tried to copy the files (sync) to Zen player using WMP and realplayer or just right click copy to Zen, I get an unsupported file type. Same when using the Creative Suite.
I tried looking for others who may have the problem but it seems like noone has the same problem.
MP3 Audio books sync/copied OK.
Any more ideas? (I have a Cowon D2 - synced OK - but it isn't mine)
Please help...or I might just have to return this.

dma0725 wrote:
I just purchased the Creative Labs Zen 2GB.
This is in the list of supported player in
http://www.oclc.org/audiobooks/techspecs/devices.htm.
I am using WMP, latest firmware .2.03.
I have downloaded audio books from Netlibrary (protected wav files).
I can open the files in WMP and real player but once I tried to copy the files (sync) to Zen player using WMP and realplayer or just right click copy to Zen, I get an unsupported file type. Same when using the Creative Suite.
I tried looking for others who may have the problem but it seems like noone has the same problem.
MP3 Audio books sync/copied OK.
Any more ideas? (I have a Cowon D2 - synced OK - but it isn't mine)
Please help...or I might just have to return this.
I don't think I have ever seen a DRM WAV file on NetLibrary. I have only seen WMA or MP3 files. Contact them & ask if the file is supposed to be WAV or WMA. Also check that the clock on your player has the correct time & date.

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dma0725 wrote:
I just purchased the Creative Labs Zen 2GB.
This is in the list of supported player in
http://www.oclc.org/audiobooks/techspecs/devices.htm.
I am using WMP, latest firmware .2.03.
I have downloaded audio books from Netlibrary (protected wav files).
I can open the files in WMP and real player but once I tried to copy the files (sync) to Zen player using WMP and realplayer or just right click copy to Zen, I get an unsupported file type. Same when using the Creative Suite.
I tried looking for others who may have the problem but it seems like noone has the same problem.
MP3 Audio books sync/copied OK.
Any more ideas? (I have a Cowon D2 - synced OK - but it isn't mine)
Please help...or I might just have to return this.
I don't think I have ever seen a DRM WAV file on NetLibrary. I have only seen WMA or MP3 files. Contact them & ask if the file is supposed to be WAV or WMA. Also check that the clock on your player has the correct time & date.

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loading time? do you mean the time it takes to recharge? on USB i think it's around 3-4hrs. i bought the AC adapter recently, i love it. it was around 25$ at walmart and that cuts the charge time by around /2 or so. you can also run it on AC without the battery so it'll last you longer.

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<hr />darkdallasnight wrote:
NVM my brother told me to reset and whoa...creative plz dont let me down lol because I love this player and I AMMMMMMMMMM so stoked that it fixed! <hr />
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So my player finally crapped out on me for reasons unknown. It worked one day and then went kaput the next! I did a scandisk which did nothing but bring me back to the rescue mode menu v.3, Boot v.2 When I choose format all I get it showing "harddisk problems." I'm guessing there's nothing I can do about this, but I'm hoping I'm wrong. Is it possibly related to firmware? Any help would be obliged!

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Im copying music with the windows media player, newest firmware is installed. My prob is that always when i want to make music on my mp3 player he brakes up after the copying and i can only reset him. Another strange thing is that i can only copy song the second wont copy, but this is only when he isnt fresh resetted. What can i do? Its very annoying and i dont think its good when i reset my player 0 times a day... I tried the fixing things of the player already like make a disk repair and stuff - nothing worked

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I am at my wits end. My mp3 was working fine until now - My computer doesn't recognize it and I have read and tried almost everything mentioned. I tried it in 3 other computers - no luck. It will charge but I can't download as it won't dock. Can someone PLEASE help? I tried contacting Creative but they weren't much help at all. Thanks

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klsassi,
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Creative Labs Zen NX Nomad Jukebox and Vi

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